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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the UBPX700U 4K Ultra HD Blu-ray Player, especially the excellent picture quality. Many also find the Sony DVD player easy to use. However, some customers have expressed concerns regarding its connectivity, specifically the ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 129 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    JohnGdvd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use remote control. I’d buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnG,

      We're pleased to learn that you're enjoying the excellent picture quality and the ease of using the remote control with your Sony Blu-ray player—thank you so much for your thoughtful 4-star rating! Its reliable performance and intuitive design aim to make every movie night more enjoyable, and it's great to know you’d choose it again.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Upgrade was worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player to replace a pretty old one that refused to play some of my old DVDs and this one totally meets my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      That's excellent to hear! We are delighted that the UBPX700U 4K Ultra HD Blu-ray Player fully meets your needs as a reliable replacement, especially for successfully playing your older DVD collection.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sonny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic pictures. Easy to use with simple apps and great connections. Value for mid class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZoranB
      Thanks for sharing your review! We really appreciate the feedback on your new player.
      It is fantastic to know that you’re finding the setup easy to navigate and that the picture quality is standing out to you.

      The UBP-X700U is designed to bring a cinema-like experience home. It features 4K Ultra HD resolution for incredible detail and Dolby Vision™ to make colors look vivid and bright.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Awesome disc player!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,no issues playing 4k discs.The picture is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Amra!

      We are so pleased to hear that your UBP-X700/U is delivering that phenomenal 4K picture you were looking for! There is truly no substitute for the high bit-rate quality of a physical 4K disc, and we’re thrilled to hear the performance has been seamless for you.

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks more reliable than others due to weight. Easy to use even at 75.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEW13,
      Thank you for your feedback! We are very glad to hear the UBP-X700U feels reliable and easy to use.

      This player offers high-quality 4K playback and supports a wide range of disc formats, making it a great choice for enjoying your favorite movies with ease.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Home theater entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still enjoy the ability to watch DVD and not be dependent on internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidD,

      It brings us great joy to hear that your UBP-X700U is providing the reliable, high-quality viewing experience you were looking for! We are glad we can help you enjoy your DVD collection with the peace of mind that comes from having a dedicated player independent of the internet.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PREMIUM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PREMIUM BEST OVER TOP MADE OUT OF METAL SEEMS TO BE SOLID

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TERRYH,

      Thank you for choosing Sony!

      It's truly wonderful to know that you are impressed with the UBPX700U Premium! We take great pride in the quality of our products, and your feedback about its solid metal construction means a lot to us. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Added benefits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it plays my old still pics from old DVD formatted disks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open-box unit, works good so far... hopefully it does for a few years =)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, StephenM!

      We’re glad to hear that your open-box UBP-X700U is working well for you! It’s a fantastic player for enjoying 4K Ultra HD Blu-ray content, and we're confident it will continue to provide you with a great cinematic experience for years to come. =D

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    A Straightforward 4k DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a straight forward DVD player for a great 4k experience. There is no WiFi with this player. If you need WiFi then you might want to get a gaming console.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, TobyT!

      We are so pleased to hear that you are enjoying the great 4K experience provided by your UBP-X700/U Blu-ray Player. This player is designed specifically to deliver the straightforward, premium visual clarity of 4K—including support for HDR10 and Dolby Vision—for your disc collection.

      We appreciate you calling out the features, as it is helpful for other potential customers. While the UBP-X700/U does include built-in Wi-Fi (just LAN), your note that a gaming console is a solid alternative for a full streaming and internet experience is a great tip for our customers!

      Thank you again for choosing Sony to elevate your movie nights!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Vestbuy best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony product and Bestbuy had the best price by far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeffB!
      Thanks so much for the feedback about the UBP-X700U.
      We are delighted to hear that you are happy with your purchase and that it’s a great addition to your home setup.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Dvd Blu Ray Ultimate 4K player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shariah was extremely helpful to me in finding the right product to suit my wants to fit my needs. I bought a Sony Dvr/Blu Ray Ultra 4K She also helped me with my Best Buy Warranty Protection. Very grateful for her help. 5 ⭐️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alabamaboywithaplanonwinn,

      We're so glad to hear that—thank you so much for the wonderful 5-star rating! Your Sony Blu-ray player’s impressive 4K Ultra HD playback makes movie nights truly spectacular, and it's great to know you had such a positive overall experience.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    4k with good compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a 4k player for an affordable price that can do dolby vision and HDR. Works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpinEl,

      That's excellent to hear! We are delighted that the UBPX700U 4K Ultra HD Blu-ray Player is delivering great performance with both 4K HDR and Dolby Vision support at an affordable price point for you. Enjoy your movies!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4ks very well as advertised. Not much selection left for 4k players,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Fins!

      We are glad to hear that your UBP-X700 is performing exactly as advertised and delivering a great 4K playback experience. While streaming is popular, we know there is nothing quite like the bitrate and stability of physical media for true home theater enthusiasts, which is why we continue to support the 4K Blu-ray format with players like this one.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to install. It was sold at a fair price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djhh,

      We are truly heartened to learn that you are enjoying the great picture quality and found the setup of your UBP-X700U to be so easy! It is wonderful to know that the performance and value of this player have made such a positive impression on you.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony DVD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBPX7000U provides excellent picture quality and easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddS,

      We are pleased to hear that you are enjoying the excellent picture quality and user-friendly interface of your new player! We appreciate your positive feedback. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy website says this unit connects through WiFi, but it doesn’t. It only connects with a wired Ethernet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding picture. has given me many hours of enjoyment. thank you sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tiger,

      That is wonderful to hear! We are delighted that your UBP-X700 4K Ultra HD Blu-ray Player is providing you with outstanding picture quality and many hours of enjoyment. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Just hook it up turn it on and good to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt743,

      Thank you for choosing Sony!

      We're excited to hear that the UBPX700U Blu-ray player has been so simple and easy for you to use. It’s wonderful to know that just plugging it in and turning it on gets you straight to enjoying your favorite content. Thank you for sharing your experience—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Nice player but hard set as a demo unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the initial feel and appearance of this Sony player, which I purchased to replace an older Sony Blu-ray device. But, and this is probably not an issue with all of these players, I could not get the player to connect to my Wi-Fi system. After many attempts, I found that the network setting was hard set to wired only. There was no way I could change this, even trying to do a firmware update. My suspicion is that this open box unit was programmed to be a demo unit in the store. So, back it went and I moved on to another brand player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lonestarlizard,

      We appreciate you sharing your experience. We understand how frustrating it is when a product doesn't meet your expectations, especially when replacing an older device. The UBP-X700U model is designed to use a wired Ethernet connection for network features and does not have built-in Wi-Fi. It sounds like you were correctly observing this limitation.

      If you ever decide to try a Sony player with built-in wireless connectivity, our UBP-X800M2 model is an excellent choice. It offers the same fantastic 4K picture quality with the convenience of a Wi-Fi connection, which could provide a much smoother experience for you.

      Thanks for considering Sony products.

      Best regards,
      Eliab sony-global

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