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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.6 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality of the UBPX700U 4K Ultra HD Blu-ray Player, along with its ease of use and simple setup. Users also appreciate its reliable disc playback and compact size. The primary concern expressed by some customers is regarding its connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 198 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my Samsung M8 smart monitor the picture is better than I’ve ever seen in my life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOHNNYM!
      Thank you so much for the review! It brings us great joy to hear that the picture looks better than anything you have ever seen before.

      The UBP-X700U features advanced 4K upscaling that makes regular videos look incredibly sharp, and it uses vibrant color technology to make every scene look bright, realistic, and full of detail.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k Ultra DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as described. It plays Blue Ray discs as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Chris!

      We’re glad to hear your UBP-X700u is working exactly as expected. It’s a versatile player, and we’re happy you’re enjoying your Blu-ray collection with it!

      Thanks for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, loads fast, No Wifi connectability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast, Not a streaming device, updates only via ethernet cable. Great picture, a bit on the expensive side. There are limited options available now -- replaced a dead unit in my RV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback, TommyKay.

      We are so pleased to hear that you are happy with the fast loading and great picture quality of your UBP-X700U Blu-ray player. We designed this player to provide a seamless and high-quality viewing experience, and it is wonderful to know it is a great fit for your RV.

      We understand your comments about it not being a streaming device and the cost. We also appreciate you bringing up the updates via Ethernet cable. We will be sure to share your valuable feedback with our product development team.

      Thank you again for choosing Sony and for your honest review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    A needed component to host movie night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the connections to the TV and stereo components for surround sound excellent, It works

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MidlaneNJ,

      We are excited to hear that the Sony UBP-X700U is delivering excellent connections to your TV and stereo components for surround sound. It's great to know that everything is working smoothly to enhance your home entertainment system.

      Thank you for choosing Sony and making us part of your surround sound experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic pictures. Easy to use with simple apps and great connections. Value for mid class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZoranB
      Thanks for sharing your review! We really appreciate the feedback on your new player.
      It is fantastic to know that you’re finding the setup easy to navigate and that the picture quality is standing out to you.

      The UBP-X700U is designed to bring a cinema-like experience home. It features 4K Ultra HD resolution for incredible detail and Dolby Vision™ to make colors look vivid and bright.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    No extras, just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No streaming capabilities, which is what I wanted. It’s very quick to start up even without quick start up on, and discs looks great. I got an open box and paid $160. The new price is $300 which I think is too much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, SpendTooMuchHere!

      We’re glad to hear you’re enjoying the fast start-up times and the excellent disc playback on your UBP-X700U. It’s great that you were able to find a deal that worked for you! We appreciate your feedback regarding the pricing and the focus on physical media playback.

      Thank you for choosing Sony for your home theater!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Quality products I have trusted for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to complement the 50 inch Sony Bravia TV I also purchased. I have used Sony products for several years because of their excellent durability and reliability. To this day, Sony Blu-ray players are the only players that play any type of media discs (DVDs and CDs) with no playback issues whatsoever! I have recommended their products to friends and family for years!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BryanW!

      We are so glad to hear that your new UBP-X700U is the perfect companion for your 50-inch BRAVIA TV. It’s wonderful to know that our reputation for durability and reliability has kept you coming back to us for your home theater needs.

      We take a lot of pride in our universal disc drives—from 4K Ultra HD Blu-rays to your classic CD and DVD collection, we want to make sure every disc plays flawlessly. It’s also great to hear that you’ve been recommending us to your friends and family; there is no higher compliment than that!

      We hope you continue to enjoy many more movie nights and thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good movie look grate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very nice little player. light wight work will with computer and TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DebroahB!

      We’re so glad to hear you’re enjoying your UBP-X700! It’s great to know that you're finding it to be a "nice little player" that fits perfectly into your setup with both your computer and TV. We designed it to provide high-quality playback in a compact, lightweight form, and we're happy it's working well for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    HD Blue Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance! Easy to connect to the television!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KIWI,

      Thank you for choosing Sony!

      We're excited to hear that the UBPX700U Blu-ray Player is delivering excellent performance and connecting easily to your television. Your positive experience encourages us to keep focusing on quality and user-friendly design. Thank you for sharing your feedback, and please reach out if you ever need any support or have questions!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is easy-to-use. Previously had a similar model. I now have 2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkW,

      It is great to hear that you find the UBP-X700U so easy to use and that you’ve added a second one to your home!

      We are glad that your positive experience with a previous model led you to choose this player again. It is wonderful that you can continue to enjoy stunning 4K Ultra HD resolution and the enhanced detail of HDR10 and Dolby Vision®, providing a premium cinematic experience every time you sit down to watch a movie.

      Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k with good compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a 4k player for an affordable price that can do dolby vision and HDR. Works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpinEl,

      That's excellent to hear! We are delighted that the UBPX700U 4K Ultra HD Blu-ray Player is delivering great performance with both 4K HDR and Dolby Vision support at an affordable price point for you. Enjoy your movies!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open-box unit, works good so far... hopefully it does for a few years =)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, StephenM!

      We’re glad to hear that your open-box UBP-X700U is working well for you! It’s a fantastic player for enjoying 4K Ultra HD Blu-ray content, and we're confident it will continue to provide you with a great cinematic experience for years to come. =D

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome disc player!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,no issues playing 4k discs.The picture is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Amra!

      We are so pleased to hear that your UBP-X700/U is delivering that phenomenal 4K picture you were looking for! There is truly no substitute for the high bit-rate quality of a physical 4K disc, and we’re thrilled to hear the performance has been seamless for you.

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality when added to a 4K television. Nice unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flipside,

      We are immensely pleased to hear that you are enjoying the impressive quality your UBP-X700U brings to your 4K television setup.

      This player is specifically engineered to maximize the potential of your display, using advanced 4K upscaling technology to ensure that even standard Blu-ray discs look incredibly sharp and detailed. We are thrilled that the unit is providing the premium visual experience you were looking for, making every movie night feel much more like a trip to the cinema.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4ks very well as advertised. Not much selection left for 4k players,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Fins!

      We are glad to hear that your UBP-X700 is performing exactly as advertised and delivering a great 4K playback experience. While streaming is popular, we know there is nothing quite like the bitrate and stability of physical media for true home theater enthusiasts, which is why we continue to support the 4K Blu-ray format with players like this one.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Best Buy Open Box Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve watched only a couple of 4K DVDs. It’s easy to operate, even with manually changing the settings for Dolby. It’s also responsive whenever I need to move forward or go back. I knocked one star off for the open-box guarantees. I bought this item as open box excellent, and it was NOT restored to factory settings. As a matter of fact, there was still a DVD inside, AND the language settings were not restored to the original. It was in Spanish, and I had to restore factory settings myself with a little help from Google Translate. I’m glad I saved money, but Best Buy needs to do a better job norming its procedures for returns. It was disappointing to buy an “excellent” item, and it was immediately clear that no one bothered to turn it on when it was returned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kristine!
      We appreciate your feedback about the UBP-X700U. It's great to hear that you're enjoying the ease of use and the features included, like the Dolby Atmos.

      With this Blu-ray Player, you can experience movies with four times the resolution of conventional Blu-ray™ (Full HD), with new 4K Ultra HD Blu-ray™ discs.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k blu ray review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all love the clarity on my TV !!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodyR,

      We are thrilled that you're loving the 4K clarity of your UBP-X700U! It is great to hear that it's delivering the sharp, high-quality picture you expected for your TV.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy website says this unit connects through WiFi, but it doesn’t. It only connects with a wired Ethernet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome blue ray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k hd blue ray player is worth it. Made my lg blue ray player look bad, and sounds way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MitchellB,

      Thank you for choosing Sony!

      We're excited to hear that the UBPX700U 4K Blu-ray player has impressed you with its superior sound and quality. Your comparison speaks volumes about the experience we aim to provide, and we truly appreciate you sharing how it has elevated your entertainment setup. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding picture. has given me many hours of enjoyment. thank you sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tiger,

      That is wonderful to hear! We are delighted that your UBP-X700 4K Ultra HD Blu-ray Player is providing you with outstanding picture quality and many hours of enjoyment. Thanks for choosing Sony.

      Best regards, Eliab Sony_US