Customer Ratings & Reviews

Hi EddieM,

We're so glad to hear that. Knowing your Sony speaker is not only easier to operate but also delivers better performance than your previous one truly speaks to its thoughtful design. Thank you for giving your experience a 5-star rating—the clarity and convenience packed into your speaker are qualities we're proud of.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Thank you for your feedback, SpeakerofHouse.

We are so sorry to hear that the SRS-ULT30 did not meet your expectations for overall sound and bass. This is not the experience we aim to deliver, and we understand your frustration. We designed this speaker to provide powerful and high-quality audio, and we appreciate your honest feedback.

We will be sure to share your comments with our product development team. Your insights are valuable as we are always looking for ways to improve our products.

Thank you again for your valuable feedback and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Awesome, Miguel! You definitely made the right choice! Your assessment is spot on! It may be small in size, but it is mighty—enjoy booming bass and powerful sound in a compact package. We're thrilled that you are enjoying everything about your new ULT Field 1 speaker. Thanks for choosing Sony! -Jess

Hello Brandon,

Thank you for choosing Sony!

We're excited to hear that you're enjoying the SRSULT10 speaker! It brings us great joy to know that its loud and clear audio exceeds your expectations and enhances your daily scooter rides. Thank you for your positive review!

Best regards,
-Fred

Hello JohnT,

Thank you for choosing Sony!

We're excited to hear that you appreciate the very good sound of the SRSULT10 speaker, especially given its price. We look forward to your feedback on reliability and battery life as you continue to use it. Thank you for your review!

Best regards,
-Fred

Hi IsraelR!
Thanks for sharing your thoughts! We're glad to hear your initial impressions of the SRS-ULT10 speaker.
It brings us great joy to hear that you find the product loud, clear and great to look at.

We designed the SRS-ULT10 to pack a punch with ULT POWER SOUND for deep bass, and it offers IP67 water and dust resistance, making it a durable and portable option for enjoying music wherever you go.

We're glad you chose Sony!
Best regards,
Estefany

Hi BigMama, thank you for your feedback! We're very glad to hear that you're enjoying the Sony - ULT FIELD 1 and find it to be a good, portable speaker with nice bass and sound options. We also appreciate you noting that the app is easy to use. We value your honest 7 out of 10 rating. Our goal with the ULT FIELD series is to deliver a powerful, bass-heavy sound that stands out in the portable speaker market, offering a different listening experience for those who love deep, impactful music.

We'll continue to innovate and improve our products, and we thank you for choosing Sony.

Regards,
Dominick

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hi Choppy, we're happy to know that you like your new speaker. Thanks for choosing Sony. ~Earl

Hi Malola,

Amazing! We're thrilled that your dad is enjoying the size and sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi RishithreddyO, Perfect! It's fantastic to hear this speaker is perfect for your lifestyle. Good to know as well that you like the great sound quality, especially the ULT POWER SOUND feature of our ULT FIELD 1 Wireless Portable Bluetooth Speaker! As a music loving company, sound quality is our top priority. Thank you so much for the 5-stars review and for choosing Sony! -Jess

Hi RobertoM, we're glad you like our product! We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:

https://www.sony.com/electronics/support/articles/00080926?utm_source=glean

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi BarryB, thank you for the wonderful 5-star review! It's great to hear you're impressed with the ULT FIELD 1's portable sound! We designed the ULT bass boost mode to deliver powerful low end, and your observation about its character varying with placement is insightful. Thank you for being part of the Sony family! Best regards, -Dominick

Hi JohnmichaelS,

We are sorry to hear the ULT FIELD 1 didn't meet your volume needs. For future reference, engaging the "ULT" button and using the Sony | Music Center app to adjust the EQ can significantly boost the audio output and bass.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Puma19,

We're pleased to learn that you're enjoying the impressive sound quality of your Sony speaker—thank you so much for your thoughtful 4-star rating! We really appreciate your feedback about NFC, and we will make sure to take it in consideration for future references. We're glad everything else about the product stands out for you and we hope you get to enjoy its portability and bold audio performance, which really help your favorite music come alive wherever you go.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi Treasurez, Congratulations! You've made an excellent decision in purchasing the ULT Field 1. We're thrilled to know that you are overall satisfied with its exceptional sound quality and superb performance of this speaker. Thank you very much for choosing Sony! -Jess

Hi Cybers, we're glad you are happy with your new wireless speaker! Thanks for choosing Sony! ~Earl

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Hi Jayr! We are thrilled that the SRS-ULT10 is hitting all the right notes for you. We are so glad you're experiencing that awesome bass and punchy sound.

Its IP67 rating makes it completely ready for the beach, so you don't have to worry about water stopping the party.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi David, Thank you so much for such an amazing review, and we are so pleased to hear that you like the superb audio, especially the enhanced bass built into this compact speaker. Thank you for purchasing the ULT Field 1 and for choosing Sony! -Jess