Customer Ratings & Reviews

Hello NormaI,

Thank you for choosing Sony!

We're beyond pleased to hear that you love the design and are enjoying the excellent sound quality of your SRSULT10 speaker! It's fantastic to know it's hitting the right notes for you. We're always working to create products that not only look great but also deliver an amazing audio experience.

Best regards,
-Fred

Thank you for the fantastic review, BruceS!

We are so glad to hear that the ULT FIELD 1 was easy to set up and is delivering that great sound you expected! It’s awesome to know the audio quality is hitting the mark for you.

Regarding the connection with your Windows laptop, we definitely want to help you find a workaround. While Windows can sometimes be a bit finicky with Bluetooth permissions, the ULT FIELD 1 is fully compatible with Windows 10 and 11. Often, the speaker might be staying "loyal" to a previously paired phone, which prevents the laptop from seeing it.

A great trick is to press and hold the Bluetooth button for about 2 seconds until you hear the "Pairing" voice prompt and the blue light flashes quickly. This forces the speaker into discovery mode so your laptop can find it. You can also try toggling the "Swift Pair" setting in your Windows Bluetooth menu to make the process even smoother!

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hello JuanC, thank you for giving the ULT FIELD a five-star rating! We could not be more pleased to
hear that you are enjoying the speaker's outstanding sound quality during your work hours—and that its long-lasting battery keeps the music going throughout your entire shift! Thank you for choosing Sony! Sincerely, -Jenn.

Hello AlfonsoF,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying the SRSULT10 speaker’s good sound, excellent volume, perfect size, and great quality. We hope your SRSULT10 continues to perform outstandingly wherever you use it.

Best regards,
-Fred

Hi Seuss,

That's great to hear! We're glad you're enjoying the excellent sound and long-lasting battery life of your ULT FIELD 1 speaker.
Thanks for choosing Sony.
-Eliab

Hi Thatoneguy!
Thanks for sharing your feedback with us.
We are immensely pleased to hear that the ULT FIELD 3 is a great fit for your office! It is awesome that you find the design and the sound quality to be such a good match for your workspace!

The ULT FIELD 3 features a dedicated ULT button that instantly boosts the bass for a deeper, more powerful sound experience. It also comes with a convenient carry handle and a versatile two way design, allowing you to stand it up or lay it on its side to fit perfectly on any desk or shelf.

We're glad you chose Sony!
Best regards,
Estefany

Hi WilliamC,

That's fantastic feedback! We are thrilled to hear the ULT FIELD 1 delivers the clarity, bass, and volume you needed, making it your go-to speaker every time. We're glad you're able to fully enjoy the powerful sound!

Thanks for choosing Sony.

Best regards, Eliab

Hello JohnS,

Thanks for the great review! We're so glad to hear you're loving the amazing sound and easy Bluetooth pairing of your ULT FIELD 3.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi JohnC, thanks so much for the 5-star review! We couldn't be happier to hear how much you're loving the Sony - ULT FIELD 1's great sound and impressive battery life. With its IP67 waterproof and dustproof rating, along with its shockproof design, you truly can take it on any adventure without a worry. Plus, the multi-way strap makes it super portable and convenient to carry or hang wherever your music takes you. Thank you for choosing Sony! Regards, -Dominick

Thank you for sharing your experience with the SRS-ULT10, Thomas. We’re glad to hear that it’s meeting your needs for connecting with your Android tablet, phone, and Windows PC. Your feedback about trying it in-store at Best Buy and finding a competitive price is appreciated—it’s great to know you found value and peace of mind by being able to check out the product physically before purchasing, especially compared to online-only options.

We understand that professional reviews can vary, but we’re happy that the SRS-ULT10 delivers on what’s important to you. If in the future you have any questions about your speaker’s features or connectivity, our support team is always here to assist. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi BrianA!
It brings us great satisfaction to hear that you are impressed with the massive sound and deep bass coming from such a portable speaker.

The SRS-ULT10 features a dedicated ULT button to boost your low end and an IP67 waterproof and dustproof rating, making it tough enough for any environment.

Thank you for selecting Sony!
Best regards,
Estefany

Hi Docsax, Thanks for purchasing the ULT Field 1 as a gift for your daughter! We're extremely delighted that she likes the clear, incredible audio quality of her new portable speaker. It sounds like we hit the mark with the ULT Field 1. Thank you so much for offering a fantastic rating on the product! -Jess

Thank you for the great review, GAWhite!

We’re so glad to hear that you’re impressed with the frequency response of the ULT FIELD 3! We worked hard to pack that deep, "ULT" bass into such a portable size, and it’s wonderful to know it’s delivering for you. Knowing that the battery is keeping up with your all-day listening is just the icing on the cake.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Angel,

Thanks for the 5-star rating! Its portability and amazing sound quality make it perfect for all environments! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

Thanks for choosing Sony.

-Eliab

Hi, John,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Wireless Speaker! Experience greater power, increased sound pressure, and truly immersive bass for a full audio experience. Don’t be fooled by the small size—this compact speaker packs plenty of power! Thanks for choosing Sony, have a great day!

Thank you for choosing Sony, have a great day!
-DiegoV

Hi ZacharyDixon,
Thank you so much for such a great review! We're extremely pleased to hear that you are having a great time with the superb sound quality, Stereo pair function, and overall performance of your new ULT FIELD 1 speaker. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. Thanks for choosing Sony! - Kris

Hi Ronald,

Thanks for sharing your review and experience with the ULT FIELD 1 speaker. Your feedback about its volume is greatly appreciated. The overall volume may vary depending on the source content. Make sure to adjust the volume of the speaker and source device. You also have the option to adjust the sound effects of the speaker to fine-tune the sound quality to your needs. Additionally, you can use the Stereo Pair function to enjoy a more powerful sound. Please refer to these links for more information:

https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477520.html
https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477504.html

Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph