Customer Ratings & Reviews

Hi JohnmichaelS,

We are sorry to hear the ULT FIELD 1 didn't meet your volume needs. For future reference, engaging the "ULT" button and using the Sony | Music Center app to adjust the EQ can significantly boost the audio output and bass.

Thanks for choosing Sony.

Best regards,
Eliab

Hello JhulienC,

Thank you for choosing Sony!

We're immensely pleased to hear you're enjoying your SRS-ULT10 speaker! It's fantastic that BestBuy representative helped you find the perfect match, and we're truly glad it's enhancing your summer experience. We hope you continue to make amazing memories with it!

Best regards,
-Fred

Hi Excellent, Awesome! We're glad you like the incredible sound and enhanced bass this compact speaker delivers. We appreciate the recommendation. Thank you so much for your purchase and for choosing Sony! -Jess

Hi AngelaP,

We are beyond pleased to hear that you consider the ULT FIELD 1 your best purchase ever! It is fantastic to know that you are so impressed with the speaker's performance that you would highly recommend it to others.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hi MASONR,
Thank you for sharing your feedback. While we're happy to hear you're enjoying your ULT FIELD 1 in quieter settings, we're sorry that it hasn't completely fulfill your expectations.

To get the best possible sound, we recommend adjusting your Bluetooth device to a balanced volume level, and then using the –/+ buttons on the speaker to control the volume. You can also try switching the Bluetooth connection quality to “Priority on Stable Connection (SBC)” within the Sony | Music Center app.

For more troubleshooting steps and recommendations, please visit this link: https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477486.html

We value your input. Thanks for considering Sony.
Warm regards,
Estefany

Hi RamonO,

It is most rewarding to hear that this speaker is exactly what you were looking for! We are thrilled that the ULT FIELD 3 delivers the experience you want and that you find it to be an excellent addition to your audio collection. Your loyalty to our products means a lot to us.

Thank you for trusting Sony!

Regards,
Dominick

Hi Malola,

Amazing! We're thrilled that your dad is enjoying the size and sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi MarilynC!
Thank you so much for your review! We are thrilled to hear the ULT FIELD 1 is the best Bluetooth speaker you’ve purchased so far.

This speaker is built to deliver powerful sound with deep bass, and it’s designed to be tough, waterproof, dustproof and ready for outdoor adventures. Plus, its long battery life means you can keep the music going wherever you are.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi DianaI, You've certainly made a great choice! We are extremely pleased that the ULT FIELD 1 wireless speaker suits your needs and you like the excellent sound quality in a compact size. Thank you so much for purchasing our ULT FIELD 1 and for choosing Sony! -Jess

Hi Arteveld,

We are pleased to hear that your ULT FIELD 1 is delivering exactly as promised! We’re glad you’re enjoying the powerful sound and portability of our newest ULT series speaker.

Thanks for choosing Sony.

Best regards,

Eliab

Awesome, Kaleb! Thank you for this wonderful review of your Sony ULT Field 1 speaker. We're so delighted to hear that you appreciate its excellent performance and powerful deep sound designed to make your heart tremble. It sounds like we hit the mark with the ULT Field 1. Thanks for choosing Sony! -Jess

Hi JuanC,

We are pleased to learn that you are finding your ULT FIELD 1 to be such a great product!

Even though it is compact enough to take anywhere, we designed this speaker to deliver that signature "ULT" power with impressive bass and clarity. We are thrilled that it has earned a 5-star rating from you, and we hope it continues to be the perfect soundtrack for all your adventures.

Thank you for trusting Sony.

Best regards,
Dominick

Hi LawyerE, thank you so much for your thoughtful review! We are thrilled to hear that the Sony SRS-ULT30 speaker has become an integral part of your Sunroom experience. It's wonderful to know that you found the setup process easy and that the speaker’s balanced sound enhances your enjoyment of the space. We're also glad you appreciate the design and color options.

The SRS-ULT30 features a compact design along with wireless connectivity, allowing you to enjoy music effortlessly from anywhere in the room.

Thank you for choosing Sony!
Best regards,
Estefany

Hi ElaineM,

It is truly wonderful to know that your granddaughter loves her new speaker! We are thrilled that it was such a hit as a Christmas gift. This portable powerhouse is built to keep up with any adventure thanks to its IP67 waterproof, rustproof, and dustproof rating, while the built-in strap makes it incredibly easy for her to carry her favorite music wherever she goes.

Thank you for making Sony part of your gifting experience.

Regards,
Dominick

Hi BRIANMR,

We are sorry to hear that the ULT FIELD 3 did not meet your needs for an AUX connection. If you are looking for a speaker that features a dedicated 3.5mm AUX input for wired audio, we highly recommend considering our ULT FIELD 5 model, which offers that exact connectivity alongside powerful bass and excellent portability. For a seamless setup with your next device, ensure the source cable is firmly plugged in and the correct input mode is selected in the Sony | Sound Connect app. To explore our full range of compatible models and get step-by-step connection assistance, please visit our support page at https://www.sony.com/electronics/support.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JosephLouis, Great! We're pleased to hear that you like the sound and build quality. Thank you for choosing Sony. Erin

Hi SharonH,
Awesome! We're glad to hear that you are having a great time listening to your favorite music on your ULT Field 1 speaker. Your satisfaction with our product means the world to us. Thanks for choosing Sony! - Kris

Thank you for sharing your honest feedback, MichaelM.

We are sorry to hear that the SRS-ULT10 speaker, while being a "nice enough" speaker, did not quite deliver the rich sound profile you prefer and that you ultimately decided to return it. We appreciate you giving our ULT POWER SOUND series a try.

You are absolutely right that sound is a matter of personal preference. We designed the ULT10 to offer a powerful, deep bass experience in a highly portable package. However, we understand that listeners who are accustomed to the distinct sound signatures of JBL and Bose may be looking for a different acoustic balance.

Your perspective is valuable to us as we continually strive to meet the diverse audio preferences of all our customers. We hope you will consider trying a different Sony audio product in the future!

Best regards, Gus, Sony Social Media Team

Hi Allen, Thank you for sharing your experience with Sony ULT FIELD 1 wireless speaker. We're glad you like the sound quality. We'll take note of your feedback regarding notification sounds. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig

Hi AandkM,

We are excited to hear that you are very happy with your new ULT FIELD 3 and that it is performing exactly as you intended. We aim to design our portable speakers to be both reliable and powerful, providing a seamless audio experience from the very first use, and we are delighted to be a part of your celebrations.

Happy New Year, and thank you for making Sony part of your listening experience!

Regards,
Dominick