Customer Ratings & Reviews

Hi Puma19,

We're pleased to learn that you're enjoying the impressive sound quality of your Sony speaker—thank you so much for your thoughtful 4-star rating! We really appreciate your feedback about NFC, and we will make sure to take it in consideration for future references. We're glad everything else about the product stands out for you and we hope you get to enjoy its portability and bold audio performance, which really help your favorite music come alive wherever you go.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi Jayr! We are thrilled that the SRS-ULT10 is hitting all the right notes for you. We are so glad you're experiencing that awesome bass and punchy sound.

Its IP67 rating makes it completely ready for the beach, so you don't have to worry about water stopping the party.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab

Hi Skip, We are really delighted to hear you're satisfied with the incredible and loud sound quality of your ULT Field 7 speaker. Your feedback regarding the need for some type of strap is greatly appreciated. It doesn't have a multi-way strap, but the ULT Field 7 has a comfortable and stylish handle, so you can take it wherever you want your music to go. Thanks for choosing Sony! -Jess

Hi Twizzy,

You made the right choice with the Sony ULT FIELD 1! We're glad that you like the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Thank you for sharing your feedback, Freddron! We're glad to hear you’re enjoying the SRS-ULT30's performance and design. It’s great to know it looks nice with your Android TV and integrates seamlessly with your X700 and X500 models. The SRS-ULT30 is confirmed to be compatible with a wide range of Sony BRAVIA and Android TV models, including the X700 and X500 series—delivering flexible connectivity and a rich audio experience for your setup. If you have any further questions or need support, feel free to reach out.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you for your review, TanyaH!

We are so pleased to hear that your SRS-ULT10 speaker is working well for you and that you find the setup easy to pair with both your computer and your earbuds.

It's fantastic to know that the sound is robust enough for you to enjoy it across two rooms!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Hi RichieH,

Thanks for the feedback and for giving the ULT FIELD 3 a try! We're glad to hear it worked for your party. We appreciate you sharing your comparison, and we'll be sure to pass your comments on clarity and bass to our product team.
Thanks for choosing Sony.
-Eliab

Thank you so much for your fantastic feedback on the SRS-ULT10, ClaudiaR! We couldn't be happier to hear that it's working well for you and that you consider it your "best purchase."

We designed the SRS-ULT10 to deliver powerful, high-quality sound in a portable package, and it brings us great joy to know that it's exceeding your expectations.

We truly appreciate you choosing Sony and sharing your wonderful experience!

Best regards,

Gus
Sony Social Media Team

Thank you for your feedback, AugustineM!

We're glad to hear that you find the SRS-ULT10 to be a good sounding speaker and a great value for the price. Delivering quality audio performance at an accessible price point is something we aim for, and we appreciate you recognizing that.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi AliMujhtaba,

Thank you for your review. We’re glad to hear the ULT FIELD 3 is working out for you, though we would love to help you elevate that "average" experience into something exceptional.

To get the most out of your speaker’s audio performance, we recommend trying the following:

1- The ULT Button: For a more powerful and immersive sound, try pressing the ULT button on the unit. This specifically enhances the bass levels and creates a much deeper sound profile that brings music to life.

2- Sony | Sound Connect App: We highly encourage downloading the Sony | Sound Connect app. Through the app, you can manually adjust the Equalizer (EQ) settings to find the specific balance that fits your personal taste and environment.

We are confident that tweaking these settings will provide the premium sound quality you were expecting. Thank you for considering Sony!

Best regards,
Dominick

Hi Zero, thank you for your honest review of the Sony ULT FIELD 1. We're very glad to hear it's been a great companion for your outdoor activities like camping and hiking. We understand, though, that in louder environments like a busy shop with equipment running in the background, it might not deliver the volume and power you're looking for. In those cases, we'd recommend checking out the ULT FIELD 5 or even the ULT FIELD 7. These models are built to deliver stronger sound output and could be better suited for environments with higher background noise. We appreciate your feedback and hope you'll find a model that fits your needs perfectly. Best regards, -Dominick

Hi JohnmichaelS,

We are sorry to hear the ULT FIELD 1 didn't meet your volume needs. For future reference, engaging the "ULT" button and using the Sony | Music Center app to adjust the EQ can significantly boost the audio output and bass.

Thanks for choosing Sony.

Best regards,
Eliab

Hello StanceSupra,

Thank you for considering Sony products.

We apologize for the issues you've experienced with the Sony SRSULT30. The bass performance when ULT mode is off and the inconsistency in treble and mid volume when ULT mode is on are understandably frustrating. To improve the sound quality, we strongly recommend adjusting the audio settings using the Music Center app. This can help balance the sound even when ULT mode is off. You can follow the instructions in this video for guidance: https://www.youtube.com/watch?v=-DpKXKuVSO4. Thank you for your patience.

Best regards,
-Fred