Customer Ratings & Reviews

Hi Kari,

We're so glad to hear you're enjoying your ULT FIELD 3 speaker!

It's fantastic when a product exceeds expectations, and we're happy that your experience led you to find the perfect speaker. We designed the ULT FIELD 3 to be portable and powerful, so your feedback confirms we've achieved our goal!.

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Thank you for the awesome review, GavinC!

We're thrilled to hear that your SRS-ULT30 speaker works amazing and is the perfect companion for your job site! Knowing that the speaker's ability to connect to multiple phones is making teamwork seamless for you is fantastic. We designed it for portability and powerful sound, so we're glad it's delivering big audio on the job.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Choppy, we're happy to know that you like your new speaker. Thanks for choosing Sony. ~Earl

Hi RobertoM, we're glad you like our product! We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:

https://www.sony.com/electronics/support/articles/00080926?utm_source=glean

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi LyndieM!
We are thrilled that the ULT FIELD 1 is working great and is exactly what you were looking for!

It's a fantastic little portable speaker, especially if you love that boosted bass. The ULT Power Sound feature really makes it stand out for its size.

Thanks so much for choosing Sony!
All the best,
Estefany

Hi RubenM,

We're so glad to hear that your Sony speaker is the perfect companion for your shower and room cleaning sessions. Thank you for the fantastic 5-star rating—your appreciation means a lot to us. The versatility and convenience of the SRSULT30 really make it special, and knowing you highly recommend it truly brings us great satisfaction.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi Skip, We are really delighted to hear you're satisfied with the incredible and loud sound quality of your ULT Field 7 speaker. Your feedback regarding the need for some type of strap is greatly appreciated. It doesn't have a multi-way strap, but the ULT Field 7 has a comfortable and stylish handle, so you can take it wherever you want your music to go. Thanks for choosing Sony! -Jess

Hi Sonyisabestbuy,

Thank you for your fantastic 5-star review! We're so honored to hear that Sony is your favorite brand and that you consider our products to be 100% perfect. We truly appreciate your loyalty and are thrilled that the ULT FIELD 1 speaker continues to meet your high expectations. Your positive feedback is the greatest compliment we can receive.

Thank you for choosing Sony!

Best regards,
Dominick

Hi Twizzy,

You made the right choice with the Sony ULT FIELD 1! We're glad that you like the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi RobertS,

Thanks so much for the feedback!

We're so happy to hear your ULT FIELD 1 is getting the job done for you. It was designed to deliver solid sound in a compact and durable package. We appreciate you taking the time to share your feedback and recommend it to others!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi EddieM,

We're so glad to hear that. Knowing your Sony speaker is not only easier to operate but also delivers better performance than your previous one truly speaks to its thoughtful design. Thank you for giving your experience a 5-star rating—the clarity and convenience packed into your speaker are qualities we're proud of.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Hi BarryB, thank you for the wonderful 5-star review! It's great to hear you're impressed with the ULT FIELD 1's portable sound! We designed the ULT bass boost mode to deliver powerful low end, and your observation about its character varying with placement is insightful. Thank you for being part of the Sony family! Best regards, -Dominick

Hi Earbudspectscular,

Thank you for choosing Sony.

We’re honored to hear that you appreciate the nice sound, unique craftsmanship, and perfect size of the SRSULT10! However, we noticed your 2-star rating and want to ensure your experience is truly 5-star. We sincerely apologize for any issues that may have affected your overall experience.

Please don’t hesitate to reach out to our support team so we can understand the problem and work quickly to resolve it: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Best regards,
-Fred

Thank you for your feedback, SpeakerofHouse.

We are so sorry to hear that the SRS-ULT30 did not meet your expectations for overall sound and bass. This is not the experience we aim to deliver, and we understand your frustration. We designed this speaker to provide powerful and high-quality audio, and we appreciate your honest feedback.

We will be sure to share your comments with our product development team. Your insights are valuable as we are always looking for ways to improve our products.

Thank you again for your valuable feedback and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team