Customer Ratings & Reviews

Thank you for sharing your feedback, Freddron! We're glad to hear you’re enjoying the SRS-ULT30's performance and design. It’s great to know it looks nice with your Android TV and integrates seamlessly with your X700 and X500 models. The SRS-ULT30 is confirmed to be compatible with a wide range of Sony BRAVIA and Android TV models, including the X700 and X500 series—delivering flexible connectivity and a rich audio experience for your setup. If you have any further questions or need support, feel free to reach out.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Hello Brittana,

Thank you for choosing Sony products.

We appreciate your feedback regarding the SRS-ULT10. While we are glad the lightweight design makes it easy to carry, we apologize that the bass performance fell short of your goals. To enhance the audio and achieve a harder hit, we suggest adjusting the settings via the Music Center app as shown here: https://youtu.be/nUIF54cGkpI.

If further assistance is needed, do not hesitate to contact us via official channels at: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Best regards,
-Fred

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Hi RichieH,

Thanks for the feedback and for giving the ULT FIELD 3 a try! We're glad to hear it worked for your party. We appreciate you sharing your comparison, and we'll be sure to pass your comments on clarity and bass to our product team.
Thanks for choosing Sony.
-Eliab

Thank you so much for your fantastic feedback on the SRS-ULT10, ClaudiaR! We couldn't be happier to hear that it's working well for you and that you consider it your "best purchase."

We designed the SRS-ULT10 to deliver powerful, high-quality sound in a portable package, and it brings us great joy to know that it's exceeding your expectations.

We truly appreciate you choosing Sony and sharing your wonderful experience!

Best regards,

Gus
Sony Social Media Team

Hi Zero, thank you for your honest review of the Sony ULT FIELD 1. We're very glad to hear it's been a great companion for your outdoor activities like camping and hiking. We understand, though, that in louder environments like a busy shop with equipment running in the background, it might not deliver the volume and power you're looking for. In those cases, we'd recommend checking out the ULT FIELD 5 or even the ULT FIELD 7. These models are built to deliver stronger sound output and could be better suited for environments with higher background noise. We appreciate your feedback and hope you'll find a model that fits your needs perfectly. Best regards, -Dominick

Thank you for your feedback, Bill. We are pleased to learn that you like the SRS-ULT10 and that its sound is louder and clearer than your previous device.

The ULT POWER SOUND series is designed to deliver powerful, high-quality audio, and it is rewarding to know that you are noticing the difference.

We're sorry to hear that you feel the charging cord could be longer. We will absolutely share your valuable feedback with our product development team for future improvements.

Thank you for choosing Sony for your sound needs.

Best regards,
Gus, Sony Social Media Team

Hello MadelynG,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying the SRSULT30 Speaker! It’s wonderful to know you found it at an excellent price. Your feedback is incredibly valuable to us, and we hope you continue to appreciate the quality and features of your new product. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Povo, thank you for the wonderful review! We're honored to hear the Sony - ULT FIELD 1 is not only perfect for your golf outings but also a great companion for everyday use! With its portable design, clear, punchy sound and IP67 water and dust resistance, it's built to go wherever life takes you. Thank you for trusting Sony and enjoy the music! Best regards, -Dominick

Hi Computer,

Thanks for the wonderful five-stars rating! We're so glad to hear the ULT FIELD 3 is the speaker you've "been looking for years" for outdoor use thanks to it's sound quality and durability!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello StanceSupra,

Thank you for considering Sony products.

We apologize for the issues you've experienced with the Sony SRSULT30. The bass performance when ULT mode is off and the inconsistency in treble and mid volume when ULT mode is on are understandably frustrating. To improve the sound quality, we strongly recommend adjusting the audio settings using the Music Center app. This can help balance the sound even when ULT mode is off. You can follow the instructions in this video for guidance: https://www.youtube.com/watch?v=-DpKXKuVSO4. Thank you for your patience.

Best regards,
-Fred

Thank you so much for sharing your awesome feedback, YahirA! We're thrilled to hear that you love your SRSULT10 and that it exceeded your expectations. Your satisfaction means a lot to us. If you ever want to explore even more ways to enjoy your SRSULT10, be sure to check out the features in the Sony Music Center app for customization and tips. Thank you again for being a part of the Sony family—enjoy your music to the fullest!

Best regards,
Gus
Sony Social Media Team

Hi AliMujhtaba,

Thank you for your review. We’re glad to hear the ULT FIELD 3 is working out for you, though we would love to help you elevate that "average" experience into something exceptional.

To get the most out of your speaker’s audio performance, we recommend trying the following:

1- The ULT Button: For a more powerful and immersive sound, try pressing the ULT button on the unit. This specifically enhances the bass levels and creates a much deeper sound profile that brings music to life.

2- Sony | Sound Connect App: We highly encourage downloading the Sony | Sound Connect app. Through the app, you can manually adjust the Equalizer (EQ) settings to find the specific balance that fits your personal taste and environment.

We are confident that tweaking these settings will provide the premium sound quality you were expecting. Thank you for considering Sony!

Best regards,
Dominick

Thank you so much for sharing your experience, Nina! We're delighted to hear that the gift was such a hit for Father’s Day. Making special moments even more memorable is what we strive for, and your feedback truly means a lot to us. If you have any questions or need support in the future, please don't hesitate to reach out.
Thanks again for choosing Sony and for being part of our community!

Best regards,
Gus
Sony Social Media Team

Hello StevenS,

Thank you for choosing Sony!

We're delighted to hear that you had a positive experience with the SRSULT30! It's fantastic to know that it exceeded your expectations and delivers great sound quality. Thank you for sharing your feedback—we truly appreciate it!

Best regards,
-Fred