Customer Ratings & Reviews
- Model:
- SRSULT30/H
- |
- SKU:
- 10562719
Customer reviews
Rating 4.7 out of 5 stars with 981 reviews
(981 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
CHEAP! SCAM!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m SUPER UPSET WITH THIS PURCHASE! I feel like Best Buy did a bait and switch ! I SWEAR THIS SPEAKER SOUNDED A LOT A LOT LOUDER ON DISPLAY. When I turned it on when I got home it sounded super super low! My phone alone sounds louder than this speaker ! Returning ASAP!
This review is from Sony - ULT FIELD 1 Wireless Speaker - Forest Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sergio,
We're sorry to hear that you're experiencing issues with your Sony ULT FIELD 1 speaker. This is not the level of service we strive for, and we're committed to making this right for you.
To address the low sound issue, we recommend following the steps outlined in the links below:
https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477486.html?search=low%20sound
https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477487.html
Additionally, please ensure that your earbuds have the latest firmware installed, as updates can enhance sound quality and resolve existing problems. You can find the necessary updates here: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-ult10/software/00342801.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the ULT FIELD 1.
Thank you for your patience, and we hope you still consider Sony in your future purchases!
Sincerely,
Maria


















