Customer Ratings & Reviews

Thank you for sharing your feedback, ClintonTerrel.

We’re sorry to hear that the SRS-ULT30 isn’t hitting the mark for your outdoor sessions. We aim for powerful bass and clear sound, so it’s disappointing to hear about the distortion you're experiencing.

To help with the punch, we recommend toggling the ULT button to find the bass mode that best fits your environment. If the distortion persists, please reach out to our support team so we can look into this for you.

Thank you for giving Sony a try.

Best regards, Gus, Sony Social Media Team

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Thank you for your feedback, AnnaB!

We’re glad to hear you are enjoying the sound quality and volume of your SRS-ULT10 while indoors! We appreciate your honest input regarding the outdoor performance; because outdoor environments lack walls to reflect sound, it can definitely change the listening experience. Your feedback is very helpful as we look for ways to improve our portable speakers.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi RichieH,

Thanks for the feedback and for giving the ULT FIELD 3 a try! We're glad to hear it worked for your party. We appreciate you sharing your comparison, and we'll be sure to pass your comments on clarity and bass to our product team.
Thanks for choosing Sony.
-Eliab

Thank you so much for your fantastic feedback on the SRS-ULT10, ClaudiaR! We couldn't be happier to hear that it's working well for you and that you consider it your "best purchase."

We designed the SRS-ULT10 to deliver powerful, high-quality sound in a portable package, and it brings us great joy to know that it's exceeding your expectations.

We truly appreciate you choosing Sony and sharing your wonderful experience!

Best regards,

Gus
Sony Social Media Team

Hi Zero, thank you for your honest review of the Sony ULT FIELD 1. We're very glad to hear it's been a great companion for your outdoor activities like camping and hiking. We understand, though, that in louder environments like a busy shop with equipment running in the background, it might not deliver the volume and power you're looking for. In those cases, we'd recommend checking out the ULT FIELD 5 or even the ULT FIELD 7. These models are built to deliver stronger sound output and could be better suited for environments with higher background noise. We appreciate your feedback and hope you'll find a model that fits your needs perfectly. Best regards, -Dominick

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Hello MadelynG,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying the SRSULT30 Speaker! It’s wonderful to know you found it at an excellent price. Your feedback is incredibly valuable to us, and we hope you continue to appreciate the quality and features of your new product. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Povo, thank you for the wonderful review! We're honored to hear the Sony - ULT FIELD 1 is not only perfect for your golf outings but also a great companion for everyday use! With its portable design, clear, punchy sound and IP67 water and dust resistance, it's built to go wherever life takes you. Thank you for trusting Sony and enjoy the music! Best regards, -Dominick

Hi Computer,

Thanks for the wonderful five-stars rating! We're so glad to hear the ULT FIELD 3 is the speaker you've "been looking for years" for outdoor use thanks to it's sound quality and durability!

Thanks for choosing Sony!

Sincerely,
Jenn.

Thank you for your feedback, Bill. We are pleased to learn that you like the SRS-ULT10 and that its sound is louder and clearer than your previous device.

The ULT POWER SOUND series is designed to deliver powerful, high-quality audio, and it is rewarding to know that you are noticing the difference.

We're sorry to hear that you feel the charging cord could be longer. We will absolutely share your valuable feedback with our product development team for future improvements.

Thank you for choosing Sony for your sound needs.

Best regards,
Gus, Sony Social Media Team

Thank you so much for sharing your awesome feedback, YahirA! We're thrilled to hear that you love your SRSULT10 and that it exceeded your expectations. Your satisfaction means a lot to us. If you ever want to explore even more ways to enjoy your SRSULT10, be sure to check out the features in the Sony Music Center app for customization and tips. Thank you again for being a part of the Sony family—enjoy your music to the fullest!

Best regards,
Gus
Sony Social Media Team

Hi Tech,

You made the right choice with the Sony ULT FIELD 1 speaker! We're glad that you are enjoying the sound quality and portability of the speaker. Thank you for choosing Sony!

-Ralph

Thank you so much for sharing your experience, Nina! We're delighted to hear that the gift was such a hit for Father’s Day. Making special moments even more memorable is what we strive for, and your feedback truly means a lot to us. If you have any questions or need support in the future, please don't hesitate to reach out.
Thanks again for choosing Sony and for being part of our community!

Best regards,
Gus
Sony Social Media Team

Hi DianaC,

Thank you for taking the time to share your experience with our SRSULT10 speaker! We're thrilled to hear that it's perfect for your outdoor patio and that you find it light and easy to move around your home. We're also pleased that you had no trouble setting it up. Thank you for choosing Sony!


Best regards,
-Fred

Hi HINTER,
Thanks a bunch for your feedback! We are really happy to hear you're enjoying your SRS-ULT10 and that you feel it was a great purchase. We appreciate you letting us know!

Thanks for choosing Sony!
Best regards,
Stephanie