Customer Ratings & Reviews

What a wonderful Father's Day story, MomofJorJosh! We're so delighted to hear your husband found his ideal gift right there in the store, and that you were able to get it for him on the spot. It truly makes our day to know he loves it. And don't worry about syncing your phone just yet – sometimes the best gifts are simply enjoyed in the moment! But if you found any problem, just get in contact with us, we will be more than happy to assist you!
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Thank you for sharing your experience and for being a valued Sony customer!

Best regards,
Gus
Sony Social Media Team

Hi Celebi,

Thank you so much for the fantastic 5-star review! We're delighted to hear that the Sony - ULT FIELD 3 has been a perfect upgrade for you and is delivering the powerful sound you need for your bike rides. It's great to know that it’s strong enough to cut through traffic and wind—that's exactly what our ULT POWER SOUND series is designed for. We truly appreciate you sharing your experience and choosing Sony!

Regards,
Dominick

Hi MATTHEW,

Thanks for sharing your experience! We're glad to hear that the ULT FIELD 3 was easy to pair with your son’s record player and that he’s happy with the sound. We appreciate your honest feedback about the price and are happy to know that the speaker is a great addition to his setup.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Detsu,

Thank you for choosing Sony!

We're beyond pleased to hear that you took the time to research before choosing our SRSULT30 speaker! It's fantastic to know that you're enjoying its loud sound and crisp quality. Whether you're playing tennis or simply relaxing, it's great to hear that it fits seamlessly into your activities. Thank you for sharing your experience with us! We appreciate your support and hope you continue to enjoy your speaker!

Best regards,
-Fred

Hi JohnN,

We're so glad to hear that your Sony speaker is a perfect fit for your large toolbox in the garage and delivers such a well-balanced blend of sound—never overpowering with bass or treble. Thank you so much for your fantastic 5-star rating; it's wonderful knowing the compact size and clear audio profile are making a real difference for you.

Thank you for choosing Sony—wishing you a good day!
DiegoV.

Hello PJ1234,

Thank you for choosing Sony!

We’re honored to hear that you’re enjoying the impressive sound quality, long battery life, and user-friendly features of your SRSULT30 speaker. It’s great to know the rich bass and easy phone connection are enhancing your listening experience, and that the vertical stand adds extra convenience. Your trust in Sony and kind feedback truly mean a lot to us!

Best regards,
-Fred

Hello IsabellaB,

Thank you for choosing Sony!

We're delighted to hear that you're enjoying your SRSULT30! It's fantastic to know that the battery life and sound quality have exceeded your expectations. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you so much for your fantastic review, MannyL! We're thrilled to hear you're enjoying the SRS-ULT30's powerful, clear sound and beautiful design. It's great to know the ULT button is making a noticeable difference in your music experience.

We’re also glad your price match at Best Buy made your purchase even more satisfying. Your feedback motivates us to keep delivering products that exceed expectations. Enjoy your music, and thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello Rick,

Thank you for your feedback on the ULT FIELD 3! We're thrilled to learn that you consider it an "overall excellent machine" with "exceptional sound quality."

We also appreciate your candid feedback regarding the Bluetooth pairing process without the manual. We understand how important intuitive setup is, and we apologize if this caused any initial frustration.

For future reference, a quick press of the Bluetooth button will typically reconnect to the last device, while pressing and holding the Bluetooth button for a few seconds (until the indicator flashes rapidly) will put the speaker into pairing mode to connect to a new device.

You can always find the full instruction manual and a helpful "Help Guide" online on our product support page, which includes detailed pairing instructions. Here you have the link: https://helpguide.sony.net/speaker/7866/v1/en/index.html

We value your insights as they help us improve the user experience.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello AlfonsoD,

Thank you for choosing Sony!

We're elated to hear that you’re enjoying the clear sound and wide range of the SRSULT30 speaker. It’s wonderful to know the highs and lows come through without distortion, enhancing your listening experience. Thank you for sharing your positive feedback—it truly encourages us to keep delivering quality audio products.

Best regards,
-Fred

Hello Tdaddy91,

Thank you for choosing Sony!

It's fantastic to know that the crisp sound and deep bass of the SRSULT30 have made such a noticeable difference for you, especially after many years with your previous speaker. Thank you for sharing your experience—we hope your new speaker continues to bring exceptional sound to your everyday moments!

Best regards,
-Fred

Hi MichaelW,

That is fantastic to hear! We are thrilled that the ULT FIELD 3 wireless speaker has delivered one of the best sound quality experiences you've ever purchased. Enjoy the powerful audio!

Thanks for choosing Sony.

Best regards, Eliab

Thank you for your enthusiastic review, MarioJ!

We are absolutely delighted to hear you consider the SRS-ULT30 to have the "best sound ever" for a small speaker!

It's fantastic that you are experiencing the powerful audio output we packed into this portable design. We engineered it to deliver big, quality sound that fills the space, and your feedback is a wonderful validation of that effort.

Thanks again for choosing the ULT FIELD series and for making Sony a part of your music experience!

Best regards, Gus, Sony Social Media Team

Hello HerryP,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality and clarity of the SRSULT30 speaker, as well as its impressive volume. Thank you for your feedback regarding the bass, and we’re glad the speaker is serving you well overall.

Best regards,
-Fred

Hi RandyW!
We are excited to hear that the SRS-ULT30 is delivering great sound coverage for your jobsite!

The ULT30 features a powerful ULT POWER SOUND mode for deep, impactful bass that projects well in large spaces and an impressive 24-hour battery life to last through long shifts.

Thank you for choosing Sony!
Best regards,
Estefany

Hi AlekV, thank you so much for giving Sony a try and sharing your experience with the SRS-ULT30. It is most rewarding to hear that you're enjoying the powerful sound and the ULT mode—it’s designed to elevate your listening experience! Your feedback means a lot, especially coming from a long-time Bose fan. We look forward to impressing you again when you explore our headphones line. If you ever have questions or need recommendations, feel free to reach out—enjoy the music!
Thanks again for choosing Sony and for your wonderful feedback.

Best regards,
Gus
Sony Social Media Team

Thank you for your review, JulieB!

We're so pleased to hear that you find the sound on the SRS-ULT30 to be very clear with no distortion! We're proud of the sound we pack into our small speakers, so it's great to hear that feedback. We also appreciate you sharing your constructive thoughts with us.

We understand your point about the app and appreciate you bringing it to our attention. While the app isn't required to pair the speaker, it does offer some great features for adjusting the sound settings. It's also a valid point about the lengthy charging time. We'll be sure to pass along your feedback about both the charging time and the volume to our product development team so we can continue to improve our products.

Thank you so much for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi DanielB,

Thank you for your fantastic review! We are so glad to hear the Sony ULT FIELD 3 speaker was a great gift for your friend and that you found it easy to use, lightweight, and love the customizable bass.

The ULT button is what gives you that control over the bass. With a simple press, you can choose between two different sound modes to add a powerful, deeper bass to your favorite songs, or turn it off completely for a more balanced sound.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

HI JohnA,

We're ecstatic to hear your review! It’s fantastic that the ULT FIELD 3 delivered the best sound quality compared to everything else in its price range. We appreciate you letting others know about the great value and performance. Thanks for choosing Sony.

Best regards,
Eliab