Customer Ratings & Reviews

Thank you so much for taking the time to share your feedback, LOtis! We're thrilled to hear that you're enjoying the SRS-ULT10 and that the sharp sound quality and impressive volume are making a difference for you. We work hard to ensure our speakers deliver powerful audio and easy, seamless connectivity, so it's fantastic to know these features stood out. If you have any other thoughts or want tips on getting even more from your SRS-ULT10, feel free to reach out. Enjoy your music!

Thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello IvanO,

Thank you for choosing Sony!

We're excited to hear that the SRSULT10 speaker has impressed you with its fast charging and great sound quality. It's wonderful to know you haven't experienced any delay, and your recommendation means a lot to us. Your support encourages us to keep delivering products that enhance your audio experience.

Best regards,
-Fred

Thank you for your positive feedback, Maya! We're thrilled to hear that you're enjoying the great sound and lightweight design.

Our products are designed for easy connectivity, and it’s wonderful to know that you found them user-friendly. If you haven't already, consider downloading our Sony Music Center app, which allows you to control your sound settings and enhance your audio experience even further.

We truly appreciate your support and hope you continue to enjoy your Sony audio products!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi ZacharyDixon,
Thank you so much for such a great review! We're extremely pleased to hear that you are having a great time with the superb sound quality, Stereo pair function, and overall performance of your new ULT FIELD 1 speaker. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. Thanks for choosing Sony! - Kris

Hi Ronald,

Thanks for sharing your review and experience with the ULT FIELD 1 speaker. Your feedback about its volume is greatly appreciated. The overall volume may vary depending on the source content. Make sure to adjust the volume of the speaker and source device. You also have the option to adjust the sound effects of the speaker to fine-tune the sound quality to your needs. Additionally, you can use the Stereo Pair function to enjoy a more powerful sound. Please refer to these links for more information:

https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477520.html
https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477504.html

Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

HI FaisalH,

Thanks for the awesome feedback! We're so glad you're loving your new ULT FIELD 3 speaker. Clear sound and great battery life are two things we focused on with this speaker, so it's fantastic to hear you're enjoying them both. We hope it provides the perfect soundtrack for all your adventures. Thanks for choosing Sony. -Eliab

Hi SteveE,

We’re glad to hear the ULT FIELD 1 was a great companion for the beach and your hospital stay! For an even deeper bass experience, we recommend ensuring the ULT button on the speaker is activated to boost those low-end frequencies and match the power you're looking for.

Thanks for choosing Sony.

Best regards,

Eliab

Hello JuanC, thank you for giving the ULT FIELD a five-star rating! We could not be more pleased to
hear that you are enjoying the speaker's outstanding sound quality during your work hours—and that its long-lasting battery keeps the music going throughout your entire shift! Thank you for choosing Sony! Sincerely, -Jenn.

Hi IsraelR!
Thanks for sharing your thoughts! We're glad to hear your initial impressions of the SRS-ULT10 speaker.
It brings us great joy to hear that you find the product loud, clear and great to look at.

We designed the SRS-ULT10 to pack a punch with ULT POWER SOUND for deep bass, and it offers IP67 water and dust resistance, making it a durable and portable option for enjoying music wherever you go.

We're glad you chose Sony!
Best regards,
Estefany

Hi MikaelaD,

Thank you for the five-star review of the ULT FIELD 3! We are really happy to hear that it was the perfect "last-minute choice" for your small wedding reception and that it performed flawlessly as dinner music. It's designed to be versatile—offering powerful volume when needed, but also delivering quality audio at lower settings for intimate locations.

Thanks for choosing Sony!

Regards,
Dominick

Hello NormaI,

Thank you for choosing Sony!

We're beyond pleased to hear that you love the design and are enjoying the excellent sound quality of your SRSULT10 speaker! It's fantastic to know it's hitting the right notes for you. We're always working to create products that not only look great but also deliver an amazing audio experience.

Best regards,
-Fred

Hi JennyP,

We couldn't be happier to hear that the ULT FIELD 1 has been such a practical and enjoyable gift for your father! It is wonderful to know he is finding it easy to use while enjoying the powerful sound. This model is specifically designed for versatility, featuring an IP67 waterproof and dustproof rating so it can be used anywhere, and a built-in multi-way strap that makes it incredibly easy for him to carry or hang on the go.

Thank you for trusting Sony.

Regards,
Dominick

Hi Emilio,

We are beyond pleased to hear that the ULT FIELD 1 is filling your room with such impressive, high-quality audio. We specifically engineered this compact speaker with a powerful woofer and a high-quality tweeter to ensure that the sound remains crisp and travels effectively, regardless of its small footprint. By activating the ULT button, you're also engaging our specialized sound processing that enhances the low-end frequencies, giving you that deep, signature bass that truly defies the speaker's size.

Thank you for trusting Sony to bring the music to your space.

Regards,
Dominick

Hello AlfonsoF,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying the SRSULT10 speaker’s good sound, excellent volume, perfect size, and great quality. We hope your SRSULT10 continues to perform outstandingly wherever you use it.

Best regards,
-Fred

Hi Happynappy30!
Thank you for the wonderful feedback. We are delighted to hear that your husband finds the ULT FIELD 1 perfect for his music!

The Sony ULT FIELD 1 is a small, portable Bluetooth speaker designed for big sound on the go. Its standout feature is the "ULT" button, which instantly boosts the bass for a deeper, more powerful sound.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Seuss,

That's great to hear! We're glad you're enjoying the excellent sound and long-lasting battery life of your ULT FIELD 1 speaker.
Thanks for choosing Sony.
-Eliab

Thank you for sharing your experience with the SRS-ULT10, Thomas. We’re glad to hear that it’s meeting your needs for connecting with your Android tablet, phone, and Windows PC. Your feedback about trying it in-store at Best Buy and finding a competitive price is appreciated—it’s great to know you found value and peace of mind by being able to check out the product physically before purchasing, especially compared to online-only options.

We understand that professional reviews can vary, but we’re happy that the SRS-ULT10 delivers on what’s important to you. If in the future you have any questions about your speaker’s features or connectivity, our support team is always here to assist. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team