Customer Ratings & Reviews

Hi Earbudspectscular,

Thank you for choosing Sony.

We’re honored to hear that you appreciate the nice sound, unique craftsmanship, and perfect size of the SRSULT10! However, we noticed your 2-star rating and want to ensure your experience is truly 5-star. We sincerely apologize for any issues that may have affected your overall experience.

Please don’t hesitate to reach out to our support team so we can understand the problem and work quickly to resolve it: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Best regards,
-Fred

Hi RobertS,

Thanks so much for the feedback!

We're so happy to hear your ULT FIELD 1 is getting the job done for you. It was designed to deliver solid sound in a compact and durable package. We appreciate you taking the time to share your feedback and recommend it to others!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi EddieM,

We're so glad to hear that. Knowing your Sony speaker is not only easier to operate but also delivers better performance than your previous one truly speaks to its thoughtful design. Thank you for giving your experience a 5-star rating—the clarity and convenience packed into your speaker are qualities we're proud of.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab

Thank you for sharing your feedback, Freddron! We're glad to hear you’re enjoying the SRS-ULT30's performance and design. It’s great to know it looks nice with your Android TV and integrates seamlessly with your X700 and X500 models. The SRS-ULT30 is confirmed to be compatible with a wide range of Sony BRAVIA and Android TV models, including the X700 and X500 series—delivering flexible connectivity and a rich audio experience for your setup. If you have any further questions or need support, feel free to reach out.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Hi RichieH,

Thanks for the feedback and for giving the ULT FIELD 3 a try! We're glad to hear it worked for your party. We appreciate you sharing your comparison, and we'll be sure to pass your comments on clarity and bass to our product team.
Thanks for choosing Sony.
-Eliab

Thank you so much for your fantastic feedback on the SRS-ULT10, ClaudiaR! We couldn't be happier to hear that it's working well for you and that you consider it your "best purchase."

We designed the SRS-ULT10 to deliver powerful, high-quality sound in a portable package, and it brings us great joy to know that it's exceeding your expectations.

We truly appreciate you choosing Sony and sharing your wonderful experience!

Best regards,

Gus
Sony Social Media Team

Hi Zero, thank you for your honest review of the Sony ULT FIELD 1. We're very glad to hear it's been a great companion for your outdoor activities like camping and hiking. We understand, though, that in louder environments like a busy shop with equipment running in the background, it might not deliver the volume and power you're looking for. In those cases, we'd recommend checking out the ULT FIELD 5 or even the ULT FIELD 7. These models are built to deliver stronger sound output and could be better suited for environments with higher background noise. We appreciate your feedback and hope you'll find a model that fits your needs perfectly. Best regards, -Dominick

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hi Tech,

You made the right choice with the Sony ULT FIELD 1 speaker! We're glad that you are enjoying the sound quality and portability of the speaker. Thank you for choosing Sony!

-Ralph

Hi Povo, thank you for the wonderful review! We're honored to hear the Sony - ULT FIELD 1 is not only perfect for your golf outings but also a great companion for everyday use! With its portable design, clear, punchy sound and IP67 water and dust resistance, it's built to go wherever life takes you. Thank you for trusting Sony and enjoy the music! Best regards, -Dominick

Hello MadelynG,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying the SRSULT30 Speaker! It’s wonderful to know you found it at an excellent price. Your feedback is incredibly valuable to us, and we hope you continue to appreciate the quality and features of your new product. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you for your feedback, AnnaB!

We’re glad to hear you are enjoying the sound quality and volume of your SRS-ULT10 while indoors! We appreciate your honest input regarding the outdoor performance; because outdoor environments lack walls to reflect sound, it can definitely change the listening experience. Your feedback is very helpful as we look for ways to improve our portable speakers.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi DianaC,

Thank you for taking the time to share your experience with our SRSULT10 speaker! We're thrilled to hear that it's perfect for your outdoor patio and that you find it light and easy to move around your home. We're also pleased that you had no trouble setting it up. Thank you for choosing Sony!


Best regards,
-Fred