Customer Ratings & Reviews

Hi Musicforlife,

That is fantastic feedback! We're thrilled that you are enjoying the ULT FIELD 5 speaker's sound quality, light display, and seamless connectivity.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, SergioV!

We are thrilled to hear that your SRS-ULT50 has exceeded all your expectations in just a few days. We designed the ULT POWER SOUND series to deliver a powerful bass experience, and we’re so glad it’s hitting the mark for you!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi EdgarM,

Thanks for your feedback on the SRS-ULT50 speaker! We're glad to hear that you find it easy to use and that the sound quality meets your expectations. The simple and user-friendly interface is a key feature we aim for, making it easy for you to get great sound without any hassle.

Thanks for choosing Sony, have a great day!
DiegoV

Hi RonaldM,

We are excited to hear that the Sony ULT FIELD 5 speaker is exactly what you needed. We designed this speaker to deliver powerful, deep sound in a portable package, and we are delighted that it has delivered the exact audio experience you desired.

Thank you for trusting Sony!

Regards,
Dominick

Hi Aceoliver

We're thrilled to hear you're loving the amazing sound quality of your ULT FIELD 5! We understand that requiring the Sony app can be an extra step, but it actually unlocks the speaker's full potential for customized sound, lighting, and other features. We're constantly working to make the app experience as seamless as possible. Thanks for your feedback!
Thanks for choosing Sony.
-Eliab

Hi JacobM, thank you for the great review! We are very glad to hear you're enjoying the powerful performance of the Sony - ULT FIELD 5. It's designed to deliver bold sound and deep bass, perfect for taking the party anywhere. We appreciate your feedback about the built-in handle, it's insights like yours that help us continue to improve. Thanks again for choosing Sony! Regards, -Dominick

Hi, Archy00723,

Thanks for the review! We are very glad to hear how much you have been enjoying your Sony Wireless Speaker as it was meant to be! Regarding the bass, we could recommend for you to download the Sony Sound Connect app and adjust the settings from the equalizer until you find the right customization for the bass!

Thanks for choosing Sony, have a nice day!
-DiegoV

Hello MiguelC, thank you for your 4-star review!

We're delighted to hear you're enjoying the "amazing sound" and impressive loudness of your ULT FIELD 5 speaker.

We appreciate your feedback regarding the bass depth. The ULT FIELD 5 is designed to deliver powerful, impactful bass, especially with its ULT POWER SOUND modes which can be activated to provide a deeper, more resonant low end–we encourage you to experiment with these modes (ULT1 for deep bass, ULT2 for more punchy bass) to find the sound profile that best suits your preferences.

May you have any question or require personalized assistance, you can contact our support at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi JDell, thank you for the detailed review and for sharing your experience! We appreciate your honest comparison and are glad to hear you've noticed the powerful volume capabilities of the Sony - ULT FIELD 5. The EQ controls are managed through the app, we designed them to offer flexibility and customization for different listening environments. Your feedback regarding to this controls and how convenient would be to have them physically on the unit is valuable, and we'll be sure to pass it along to our product team. Thank you for choosing Sony! Regards, -Dominick

Hi KnightMare!
Thank you for sharing your feedback. We are thrilled to hear that the ULT FIELD 5 is impressing you as a great replacement.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hi SarahG,

That's wonderful to hear! We are delighted that you love the ULT FIELD 5 Wireless Speaker and are enjoying the ability to customize the sound using the equalizer settings within the companion app.

Thanks for choosing Sony.

Best regards, Eliab

Hi MichelleM,

We are so glad that you're loving your ULT FIELD 5 Wireless Speaker and that it's a perfect companion for all your activities. Its durable design and powerful sound are built for exactly that kind of use, and we're thrilled that it never disappoints.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your positive experience with the SRS-ULT50, Meat2018! We are beyond pleased to hear that you are very happy with the product and that it works great for you.

We also appreciate your honest note about using the unit to charge your phone while playing music. This is a common trade-off, and your feedback is a helpful reminder for other users. It's great that you're enjoying all the features the speaker has to offer.

Thanks again for choosing Sony! We hope you continue to have great experiences with your speaker.

Best regards,
Gus
Sony Social Media Team

Hi LiyanageW! Thanks so much for sharing your feedback with us.
We are pleased to learn that your new SRS-ULT50 is working so well for you!

Thank you for becoming a Sony customer!
Best regards and happy 2026!
Estefany

Hi LuisS,

Thank you for your 5-star review! We are delighted to hear that you're experiencing the excellent audio and sound quality that the ULT FIELD 5 is engineered to deliver, and we appreciate the high recommendation.

Thank you for trusting Sony!

Regards,
Dominick

HI poogie1,

We're so happy to hear that your new ULT FIELD 5 speaker is a game changer! It's fantastic to know that it's hitting the mark for you and delivering a better experience than your previous Sony speaker.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Cove,

We love hearing this! It's so cool to know the Sony - ULT FIELD 5 is helping you out as a camp counselor and also rocking the parties. Its versatility is exactly what we had in mind! Thanks again for the great feedback and for choosing Sony.

Regards,
Dominick

Hi WilliamM, that's fantastic to hear! We're so glad the Sony - ULT FIELD 5 is proving to be a beast for your vehicle detailing sessions. It's awesome to know it's getting so much regular use and making your work more enjoyable. We specifically designed features like the verbal battery level playback to be super convenient, so it's great to hear that's a highlight for you. Thanks for trusting Sony! Best regards, -Dominick

Hi DawnmP,

Thanks for excellent 5-star review! We're excited to hear you love the Sony - ULT FIELD 5. We put a lot of work into the engineering, ensuring it delivers that massive, deep bass and powerful sound that truly elevates any party or outdoor gathering.

Thank you for choosing Sony!

Regards,
Dominick

Hi BRIANV,
Thanks for the feedback and for sharing your experience with us. We're truly sorry to hear that your ULT FIELD 5 is cutting in and out. We can definitely understand how frustrating that is when you’re looking forward to great sound at home and work.

Before we look into warranty options, we'd like to recommend two quick steps that often clear up these kinds of issues:

-Restart the speaker: Press and hold the power button on the speaker for about 10 seconds to restart the speaker. https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870504.html#

-Initialize the speaker: While the speaker is turned on, press and hold the Play button and the ULT button on the speaker until the speaker turns off (5 seconds or more).
Find detailed instructions here: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870505.html

Additionally, you can find more recommendations on this link: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870528.html

If the issue persists after trying those steps, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

We really appreciate you giving Sony a try and letting us know about your experience.
Warm regards,
Estefany