Customer Ratings & Reviews

Hi SarahG,

That's wonderful to hear! We are delighted that you love the ULT FIELD 5 Wireless Speaker and are enjoying the ability to customize the sound using the equalizer settings within the companion app.

Thanks for choosing Sony.

Best regards, Eliab

Hi MichelleM,

We are so glad that you're loving your ULT FIELD 5 Wireless Speaker and that it's a perfect companion for all your activities. Its durable design and powerful sound are built for exactly that kind of use, and we're thrilled that it never disappoints.

Thanks for choosing Sony.

Best regards,
Eliab

Hi KnightMare!
Thank you for sharing your feedback. We are thrilled to hear that the ULT FIELD 5 is impressing you as a great replacement.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Thank you for sharing your positive experience with the SRS-ULT50, Meat2018! We are beyond pleased to hear that you are very happy with the product and that it works great for you.

We also appreciate your honest note about using the unit to charge your phone while playing music. This is a common trade-off, and your feedback is a helpful reminder for other users. It's great that you're enjoying all the features the speaker has to offer.

Thanks again for choosing Sony! We hope you continue to have great experiences with your speaker.

Best regards,
Gus
Sony Social Media Team

Hi WilliamM, that's fantastic to hear! We're so glad the Sony - ULT FIELD 5 is proving to be a beast for your vehicle detailing sessions. It's awesome to know it's getting so much regular use and making your work more enjoyable. We specifically designed features like the verbal battery level playback to be super convenient, so it's great to hear that's a highlight for you. Thanks for trusting Sony! Best regards, -Dominick

HI poogie1,

We're so happy to hear that your new ULT FIELD 5 speaker is a game changer! It's fantastic to know that it's hitting the mark for you and delivering a better experience than your previous Sony speaker.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Cove,

We love hearing this! It's so cool to know the Sony - ULT FIELD 5 is helping you out as a camp counselor and also rocking the parties. Its versatility is exactly what we had in mind! Thanks again for the great feedback and for choosing Sony.

Regards,
Dominick

Hi LuisS,

Thank you for your 5-star review! We are delighted to hear that you're experiencing the excellent audio and sound quality that the ULT FIELD 5 is engineered to deliver, and we appreciate the high recommendation.

Thank you for trusting Sony!

Regards,
Dominick

Hi LiyanageW! Thanks so much for sharing your feedback with us.
We are pleased to learn that your new SRS-ULT50 is working so well for you!

Thank you for becoming a Sony customer!
Best regards and happy 2026!
Estefany

Hi DawnmP,

Thanks for excellent 5-star review! We're excited to hear you love the Sony - ULT FIELD 5. We put a lot of work into the engineering, ensuring it delivers that massive, deep bass and powerful sound that truly elevates any party or outdoor gathering.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for your feedback, Dutch.

We’re glad you like the speaker, but we’re sorry to hear the sound and interface haven't been quite right for you. To get the best audio performance at high volumes, we recommend using the Sony | Music Center app to customize the EQ settings to your environment. We also appreciate your comments on the mode alerts and design; we're always looking for ways to refine our products. If you need help with settings, please reach out at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Thanks for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JamesN,

Thanks for your 5-stars review of the ULT FIELD 5 wireless speaker!

We're delighted to hear that it worked great for you on the lake and that you were impressed with its clarity—even at high volumes. We're confident the ULT FIELD 5 will continue providing you the best audio quality everywhere!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Thank you for sharing your thoughts about the SRS-ULT50, Prolifik. We're glad to hear you appreciate the speaker's lighting features and how they sync with your music. Regarding your feedback on the bass, many users have found the ULT setting and the equalizer helpful for boosting low-end performance, as you mentioned. However, it's understandable that some listeners may prefer a deeper or more pronounced bass experience.

Please note that portable speakers like the SRS-ULT50 are designed to balance compact size, portability, and audio quality. While the ULT and equalizer settings maximize bass output for the product's size, there may be some natural limitations compared to larger or dedicated subwoofer systems. For an even fuller bass response, you might consider experimenting with different placement options, such as positioning the speaker near a wall or in a corner, as these locations can help reinforce low-frequency sounds.

Your feedback is valuable, and we will share your comments with our product team to help inform future enhancements. If you have any further questions or would like more tips on getting the most from your SRS-ULT50, please let us know.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi LarryW,

What fantastic feedback! It's incredibly rewarding to hear that the ULT FIELD 5 is such a reliable and efficient tool for your 8 weekly Zumba sessions. We built this speaker for powerful, portable sound that can keep up with active lifestyles.
Thanks for choosing Sony.
-Eliab

Hi BRIANV,
Thanks for the feedback and for sharing your experience with us. We're truly sorry to hear that your ULT FIELD 5 is cutting in and out. We can definitely understand how frustrating that is when you’re looking forward to great sound at home and work.

Before we look into warranty options, we'd like to recommend two quick steps that often clear up these kinds of issues:

-Restart the speaker: Press and hold the power button on the speaker for about 10 seconds to restart the speaker. https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870504.html#

-Initialize the speaker: While the speaker is turned on, press and hold the Play button and the ULT button on the speaker until the speaker turns off (5 seconds or more).
Find detailed instructions here: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870505.html

Additionally, you can find more recommendations on this link: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870528.html

If the issue persists after trying those steps, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

We really appreciate you giving Sony a try and letting us know about your experience.
Warm regards,
Estefany

Hi HDMI,

Thanks for the awesome feedback! We're thrilled to hear you're enjoying your ULT FIELD 5 speaker and that it was an excellent upgrade for your portable tunes.
Thanks for choosing Sony.
-Eliab

Hi TashawnH,

That's wonderful to hear! We feel privileged to know that the ULT FIELD 5 is your first Sony speaker and that you're enjoying it so much it's become part of your daily routine. We designed the ULT series to bring powerful, everyday sound, and we're delighted to know we succeeded.

Thank you for choosing Sony!

Best regards,
Dominick

Hi Customer09, thank you so much for taking the time to share your feedback! We are delighted to hear that you find the ULT Field 5 speaker to be an exceptional product.

The ULT Field 5 is designed with high-quality sound, long battery life and a durable build, making it a fantastic choice for any listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi, Adub,

Thanks for the review! We are very glad to hear how much you have been enjoying your Sony Wireless Speaker as it was meant to be! Designed for portability, this speaker is easy to carry, so your music and party vibes can go wherever you do. Perfect for any setting, it delivers immersive sound and lighting to elevate every moment!

Thanks for choosing Sony, have a nice day!
-DiegoV