Customer Ratings & Reviews

Hello AmadoGarcia,

Thank you for choosing Sony!

We're thrilled to hear that you love your SRSULT50 and that it's been perfect for your camping trips and outings with friends. It's great to know that it has exceeded your expectations compared to your previous smaller device. We appreciate your support and hope you continue to enjoy your SRSULT50 on all your adventures!

Best regards,
-Fred

Hi there,

We're beyond pleased to hear that you're loving your new Sony ULT FIELD 5! The X-Balanced Speaker Unit delivers deep, punchy bass, and clear vocals even at high volumes. Combined with the high-capacity battery (up to 25 hours) and the grab-and-go design, this speaker is built to go anywhere with ease.

Thank you for trusting Sony to elevate your listening experience!

Best regards,
Dominick

Hi allanyangfox,

We're glad you're enjoying the ULT FIELD 5 speaker, and we understand your frustration with the music stopping for notifications. This is typically caused by your phone's settings. To resolve it, check your phone's sound settings to see if you can disable notification sounds from playing over Bluetooth. Also, if a second device is connected, a notification on that device could be the cause.

Thanks for choosing Sony.

Best regards,
Eliab

Hello JohnnyL,

Thank you for choosing Sony!

We're excited to hear that you're enjoying the great sound quality and build of your SRS-ULT50 speaker. Knowing that both the audio performance and craftsmanship have made a positive impression means a lot to us. Thank you for sharing your feedback!

Best regards,
-Fred

Hello DELICIA,

Thank you for considering Sony products.

We’re sorry to hear that the absence of a remote and the sound quality of the SRSULT50 did not live up to your hopes. We understand how important it is for the bass and overall audio to deliver a powerful experience, especially with a brand you trust. Your feedback is valuable, and we will share it with our team to help improve future designs. To help enhance your listening experience, we recommend tuning the sound settings on your Sony ULT Wireless Speaker. For guidance, please check out this helpful video: https://www.youtube.com/watch?v=CL_0sfyF2DM. We’re here to support you in getting the most from your speaker.

Best regards,
-Fred

Hi Osiris,

That is awesome feedback! We're glad to hear your ULT FIELD 5 Wireless Speaker is delivering the incredible, powerful sound you expected and that you love its versatility for any occasion.

Enjoy turning up the volume! Best regards, Eliab.

Hi Ponnie,

We're so glad to hear that your Sony speaker delivers great sound quality and that you found it to be a fantastic value! Thank you so much for your wonderful 5-star rating—the SRSULT50 is designed to provide a rich listening experience at a great price, and it's fantastic to know it's made a difference for you.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.

Hi Frank,

It's great to hear that the Sony - ULT FIELD 5 is an amazing companion on your work sites. We designed it for exactly this kind of real-world use—with crystal clear sound, powerful bass, and the fun LED display to add some energy. We hope it continues to deliver an incredible listening experience for you!

Thank you for choosing Sony!

Regards,
Dominick

Hi Retired,

Thank you for the 5-star review! We're ecstatic to learn that you find the sound of the ULT FIELD 5 to be "clear as a bell." We're happy to know you think it's an excellent product overall.

We appreciate your feedback regarding the volume. We're constantly working to balance powerful sound with a compact and portable design, and we'll certainly take your comments into consideration for future products.

Thank you for choosing Sony, and we hope you continue to enjoy your music on the go!

Regards,
Dominick

Hi RoniL,

We're thrilled to hear that you love the ULT FIELD 5 speaker! It's great to know that the size and the carrying strap are perfect for you—A rating of 1000 stars is an incredible compliment.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Vell,

We are pleased that you are enjoying the awesome sound and clear bass of the ULT FIELD 5, and that you chose to share the experience by gifting one to a friend.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Jonathan,

We couldn't be happier to hear that your ULT FIELD 5 has become your go-to companion for those sunny days by the water! We specifically engineered this speaker with an IP67 waterproof and dustproof rating so you can focus on the music and the moment without any hesitation. Whether it's a splash from the pool or sand at the beach, this speaker is built to handle the environment while delivering that deep, punchy bass that defines the ULT POWER SOUND series.

Thank you for letting Sony provide the soundtrack to your outdoor adventures.

Best regards,
Dominick

Hi NicholasC,

That's awesome to hear! We are delighted you're so impressed with the Sony ULT FIELD 5!

We specifically engineered the ULT FIELD 5 to punch above its size, so we are thrilled that you are experiencing the awesome music range and the truly strong bass it delivers.

Thank you for the fantastic review and for choosing Sony!

Regards,
Dominick

Hi Joelhernandez,

We are ecstatic to learn that you are enjoying the rugged build and long-lasting performance of your speaker. With up to 25 hours of battery life and an IP67 rating for water, dust, and rustproof protection, it is built to keep the music going wherever your adventures take you.

We truly appreciate you being part of the Sony family!

Regards,
Dominick

Thank you so much for sharing your feedback, Duluman88! We're delighted to hear that you're enjoying the sound quality of the SRS-ULT50 and that the carry strap has been more useful than expected. Getting a great deal always makes the experience even better. We hope you continue to make the most of your SRS-ULT50, whether at home or on the go. Thank you for choosing Sony.

Best regards,
Gus
Sony Social Media Team

Thank you for your wonderful feedback on the SRS-ULT50, GaryM! We are truly heartened to hear that you are enjoying the "great full spectrum sound" and that you find the speaker not too heavy.

Our goal with the ULT series was to deliver a powerful, clear, and balanced audio experience, and it brings us great satisfaction to know that you are appreciating the sound quality. We also focused on creating a speaker that is easy to move and use, so it's excellent to learn that you find it not too heavy. We're also glad to hear that you are having a positive experience with the app, which is designed to give you easy control over the sound settings to perfectly match the moment.

We appreciate you choosing Sony and for taking the time to share your positive experience!

Best regards,

Gus
Sony Social Media Team

Thank you for sharing your positive feedback on the SRS-ULT50, BethI! We are honored to hear that you are happy with your purchase and that you find it to have a high-quality, great sound.

It brings us great satisfaction to know that the SRS-ULT50 stands out compared to similar brands you've experienced. We designed this speaker to deliver powerful, clear audio and a premium experience, and your feedback confirms that we are meeting that goal.

We appreciate you choosing Sony and for taking the time to share your wonderful review!

Best regards,

Gus
Sony Social Media Team