Customer Ratings & Reviews

Hi Jaclee, thanks so much for the awesome review! We're thrilled to hear you're loving the powerful sound, vibrant lights, and long battery life of the Sony - ULT FIELD 5. It's designed to bring the energy wherever you go and we're glad it's hitting the mark! Thank you for choosing Sony. Best regards, -Dominick

Hi Peno,

We are immensely pleased to hear that your new speaker has delivered such a surprising level of audio performance and that you were able to secure such a fantastic value!

Our specialized X-Balanced Speaker Unit is designed to increase sound pressure and reduce distortion for a cleaner, more powerful listening experience. By pressing the ULT button, you can choose between two different bass-emphasized modes—one for deep, low frequencies and one for powerful, punchy bass—allowing you to customize the sound to fit your music perfectly. Additionally, with its IP67 waterproof and dustproof rating and up to 30 hours of battery life, it is built to provide that premium sound quality in any environment, whether you are at home or on the go.

Thank you for choosing Sony.

Best regards,
Dominick

Hi ScottV, we are thrilled to hear you're loving your SRS-ULT50 speaker! It brings us great satisfaction to know that its powerful sound, quick charging and long-lasting battery are making your listening experience exceptional.

Thanks for choosing Sony!
Best regards,
Estefany

Hi BRIANV,
Thanks for the feedback and for sharing your experience with us. We're truly sorry to hear that your ULT FIELD 5 is cutting in and out. We can definitely understand how frustrating that is when you’re looking forward to great sound at home and work.

Before we look into warranty options, we'd like to recommend two quick steps that often clear up these kinds of issues:

-Restart the speaker: Press and hold the power button on the speaker for about 10 seconds to restart the speaker. https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870504.html#

-Initialize the speaker: While the speaker is turned on, press and hold the Play button and the ULT button on the speaker until the speaker turns off (5 seconds or more).
Find detailed instructions here: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870505.html

Additionally, you can find more recommendations on this link: https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870528.html

If the issue persists after trying those steps, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

We really appreciate you giving Sony a try and letting us know about your experience.
Warm regards,
Estefany

Hi r44brown,

That's wonderful to hear! We're so glad you're enjoying the ULT FIELD 5's long battery life and deep bass. It's designed to bring your music to life with powerful, clean sound for any genre, and we appreciate you sharing your experience.

Thanks for choosing Sony.
Best regards,
Eliab

Thank you for sharing your feedback, Jrjr! We're glad to hear that you find the SRS-ULT50 to be a solid choice, especially for its battery life and build quality. At Sony, we're committed to creating products that combine lasting performance with reliable durability, so it's great to know these features are making a difference in your experience. If you have any tips to share with other users or suggestions for future improvements, we'd love to hear more from you. Enjoy your music!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi LolaV!
It brings us great joy to hear your positive feedback about the SRS-ULT50 speaker! We're thrilled that you appreciate the outstanding sound quality and the convenience of the carrying strap.
This portable speaker is designed to deliver an immersive audio experience while being easy to take wherever you go.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you so much for your fantastic review, user861761! We’re thrilled to hear that you’re enjoying the SRS-ULT50 and that the sound quality, performance, and long-lasting battery have made a great impression. Creating products that deliver an immersive audio experience and dependable performance is at the core of what we do at Sony. Your feedback motivates us to keep raising the bar. Enjoy your music—wherever it takes you and thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JerryS! Thank you for your kind words. It brings us great joy to hear that you appreciate the great sound quality of the ULT Field 5, along with its easy connectivity and durability.

Thank you for choosing Sony and for your recommendation!
Regards,
Estefany

Hi, Dadof3inGA,

Thanks for the review and the 5-stars rating! With the brand new SRSULT50, experience superior sound with powerful boosted audio, deep bass, and vibrant 360° Party Lights. Designed for portability, this speaker is easy to carry, so your music and party vibes can go wherever you do. Perfect for any setting, it delivers immersive sound and lighting to elevate every moment!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Thank you for the fantastic review, BryanS!

We’re thrilled to hear the SRS-ULT50 is hitting all the right notes for your outdoor sessions! That ULT button really brings the energy, and we're glad you’re taking advantage of the EQ settings to dial in that perfect sound. It’s awesome to know the bass and design are exactly what you were looking for.

Thanks for the high recommendation and for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello RamonM,

Thank you for your fantastic review! We're so pleased to hear that the ULT FIELD 5 speaker's functionality is perfect for any occasion and that you're enjoying the clear, deep, and loud sound.

The ULT POWER SOUND feature is what gives you that powerful, customizable bass. This technology provides two distinct sound modes—ULT1 for deep, low-frequency bass and ULT2 for a punchy, powerful sound—allowing you to dial in the perfect sound for your music.

Thanks for choosing Sony, and have an excellent day!
DiegoV

Hello siredwinsoto,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying the portability and remarkable bass of the SRSULT50 speaker! It truly inspires us to know that it provides powerful sound while being easy to carry wherever you go. We hope your SRSULT50 continues to elevate your listening experience on the move!

Best regards,
-Fred

Hello TetianaK,

Thanks for the great review! We're thrilled to hear you're enjoying the ULT FIELD 5 speaker's powerful sound, clear audio, and attractive lighting—it truly is a mighty "small but powerful guy"!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi FernandoV,

It brings us great joy to hear that you were impressed by the massive sound and incredible bass the ULT FIELD 5 delivers from such a portable design. We are glad you had the chance to experience its power firsthand, and we hope to see you back in the Sony family when the time is right for a new speaker.

We appreciate you choosing Sony.

Regards,
Dominick

Hi Lizbeth,

We are thrilled to hear that you're enjoying your ULT FIELD 5 and that it's ready to power your family parties this summer! It’s wonderful to know the setup was quick and easy and that the volume meets your expectations.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Jules,
Thanks for your honest feedback! We’re happy you were able to grab such a good deal.
It brings us great satisfaction to hear that the sound and build quality are hitting the mark for you at that price point. We also appreciate your thoughts on the app; feedback like yours helps us understand what matters most to our customers.

Thank you for choosing Sony.
Warm regards,
Estefany