Customer Ratings & Reviews
- Model:
- SRSULT900
- SKU:
- 10187867
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers love the excellent sound quality, great battery life, and convenient portability of this product. They also appreciate its powerful bass, reliable connectivity, and appealing design, including the fun 360° lighting. However, some customers found the product to be heavier than expected.
This summary was generated by AI based on customer reviews.
Not as great as it could be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker has option to add a mic as a mini-mixer. The quality is nice and is hefty but the sound quality is lack luster compared to the JBL, high end is not as clear, low end is muddy and not as pronounced
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your valuable feedback on the SRS-ULT900, TimT. We are pleased to learn that you appreciate the option to use a mic as a mini-mixer, and that you find the build quality to be nice and hefty.
We also take your comments on the sound quality very seriously. We're sorry to hear that you find the high end to be less clear and the low end to be muddy compared to other brands. We designed this speaker to deliver powerful, high-quality sound, and your feedback is crucial in helping us understand how our products perform in real-world use. We will be sure to pass your specific comments about the sound profile to our engineering and product teams for future improvements.
Thank you again for choosing Sony and for providing us with this important insight.
Best regards,
Gus
Sony Social Media Team
Amazing speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Barely put the volume up on this speaker and had me amazed with how much power it holds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel,
Thanks for sharing your experience with us! We're thrilled to hear how much you're loving the ULT TOWER 9! Amazing for all environments. This piece of tech is a solid choice.
Thanks for choosing Sony.
-Eliab
I want to use the USB channels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not have the um USB channels couldn't change the channels
I would recommend this to a friendSpeaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good did not disappoint me worth every penny and recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredoM,
Fantastic to hear! We're glad the ULT TOWER 9 is delivering the powerful audio you expected. Enjoy the sound! Thanks for choosing Sony.
-Eliab
Why laying to much Sony?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking, very impressive lights looking super nice on party…. Sony says 24 hour battery life sorry Sony let me tell you you wrong I used on two different parties first party was 8 1\2 hours battery life, 2d 7:45 no way so embarrassing I tell everyone we have music for all nite long. Sony to much money for that Beaty full body. Karaoke was horrible i spect a crystal clear sound no recoméndate. Don’t waste your almost $900 dollar. Why laying to much Sony?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PPisnothappy, thanks for sharing your honest feedback on the Sony - ULT TOWER 9! We're glad you like the portable design and consider the 360° party lights to be impressive. However we're sorry to hear that the battery performance wasn't what you hoped for, especially during important moments like your parties.
To clarify, the advertised battery life of up to 25 hours is based on specific testing conditions: ULT mode 1 or 2, volume level set to 18, and lighting turned off. Actual battery performance can vary significantly depending on volume levels, song types, lighting effects, surrounding temperature, and overall usage conditions. Features like high volume and lighting can reduce battery life more quickly.
Reference: https://helpguide.sony.net/speaker/7864/v1/en/contents/TP1001834238.html?search=ult%201%20
As for karaoke experience, we're sorry if the clarity wasn't satisfactory. We're always striving to enhance our products, your feedback is valuable and helps us better understand what our customer are looking for.
We truly appreciate you taking the time to share your thoughts, and thank you for considering Sony products!
Regards,
Dominick
Wheels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but if it had better wheels it would be better . That way it could be moved around a lot easier. If they locked it would be a safer way to move it and keep it in one place.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ROSEMARYC,
Thank you for choosing Sony!
We truly appreciate your positive feedback on the SRS-ULT900! It's wonderful to hear that you're enjoying the sound quality. Your suggestion regarding the wheels and locking mechanism is invaluable, and we will be sure to share it with our Sony team for future enhancements. Thank you for helping us improve!
Best regards,
-Fred
Shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was supposed to be in excellent condition but was not.
I would recommend this to a friendGood speaker
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The speaker is pretty good wait for it go on sale though
I would recommend this to a friendKnowledgeable and polite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was knowledgeable and knew what he was doing. Well come back
I would recommend this to a friendMassive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome its better than I expected it to be. Very good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, PhoSho,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you have been enjoying your Sony Party Speaker! Including an amazing bass, powerful sound pressure, 360° Party Sound and 360° Party Light that makes everywhere a concert venue. With up to 25-hours of battery life, plus a convenient carrying handle and castors, it's easy to take your speaker almost anywhere!
Thanks for choosing Sony, have an amazing day!
-DiegoV
I love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was a little high, but it is exactly what I wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caseyperrysbcglobalnet,
Thank you for your review of the Sony ULT TOWER 9! We are immensely pleased to hear that, despite the price, the speaker is exactly what you wanted. Delivering a product that meets your expectations for performance and features is our top priority!
Thank you for choosing Sony!
Regards,
Dominick
Justin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had an event worked perfectly so issues with product
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jtyriq34,
Thank you for choosing Sony!
We're excited to hear that the SRSULT900 performed flawlessly at your event! Knowing our product helped make your occasion smooth and successful means a lot to us. Thank you for sharing your positive experience and trusting us for your important moments.
Best regards,
-Fred
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speaker i just wish it was a little bit louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StefanieJ,
Thank you for your review! We're so glad to hear that you love your ULT TOWER 9 speaker, and we appreciate your feedback regarding the volume. We designed this speaker to deliver powerful and clear audio while balancing sound quality, and we'll certainly take your comments into consideration.
Thank you for choosing Sony!
Best regards,
Dominick
Sony 900
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit a lagging, might be the internet. But its a great speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatrickP,
Thanks for posting your feedback! We appreciate that you consider the ULT TOWER 9 a great speaker overall.
Regarding the lagging issue, this can sometimes be related to the network connection, as you mentioned. Additionally, if you're experiencing a delay when watching a video, it could be due to the Bluetooth connection. You can often improve this by making sure there are no other devices interfering with the signal and that your streaming device is close to the speaker.
Don't hesitate in contacting our Sony support team to investigate the issue and resolve it for you! Contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but the price could be adjusted for more affordability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabastineN,
Thanks for the review. We really appreciate the feedback, and we can make sure to let the appropriate department know, so it can be taken in consideration. We hope you can continue enjoying your Sony Party Speaker! Including an amazing bass, powerful sound pressure, 360° Party Sound and 360° Party Light that makes everywhere a concert venue. With up to 25-hours of battery life, plus a convenient carrying handle and castors, it's easy to take your speaker almost anywhere!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but doesn't fit what I need. I needed a larger system than this unit but for most music lovers, this unit would be great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ElishaJ!
We are absolutely thrilled to hear that your SRS-ULT900 looks great and that you highly recommend it for most music lovers! We truly appreciate your feedback regarding the size, and we hope you find the perfect larger setup to fit your specific needs.
Thank you for sharing your thoughts and for choosing Sony!
Best regards, Gus, Sony Social Media Team
Unhappy with open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker with excellent open box. I was disappointed that the optical cable was missing. Spent more than 3 hours with customer service and they failed to adjust the pricing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hh25,
Thanks for reaching out and sharing your experience. We're truly sorry to hear about the trouble you've had with your open-box ULT TOWER 9 speaker and the frustration of spending so much time with customer service without a resolution.
Since the speaker was bought as an open box item, we don't have direct control over the inventory or condition of the product, however if you have any questions about the features or functionality of the ULT TOWER 9 itself, please don't hesitate to ask to our dedicated Sony Support at https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Ultra 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not enough sound for it it okay to use it for small barty no big if u like to buy it you have to get 2 of them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohamedS,
Thank you for sharing your experience with the ULT TOWER 9. We're excited to hear it's a great fit for your smaller parties! We certainly understand that for larger gatherings, more power is needed. That's exactly why the Stereo Pair feature is included—linking two ULT TOWER 9 speakers wirelessly provides double the volume and an even richer soundstage, which sounds like it would be perfect for your bigger events. Thanks again for your review and for considering Sony products!
Best regards,
Dominick
Its a speaker but not worth the price point…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres speakers older and cheaper than this, ajd honestly its way over rated then whats its worth
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello StirFry,
Thank you for considering Sony products.
We genuinely appreciate you taking the time to share your honest feedback about the SRS-ULT900 speaker. We completely understand your concerns regarding its perceived value compared to older, more affordable alternatives. Our goal with the SRS-ULT900 is to provide cutting-edge audio technology and features that enhance your listening experience. Your insights are invaluable to us, and we sincerely thank you for helping us understand your perspective on its worth.
Best regards,
-Fred
- Pros mentioned:Battery life, Portability, Sound quality
Gigantic speaker that could be used to DJ!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must warn you up front - this speaker is huge. It comes with a built in dolly handle for transportation and weighs over 65 pounds! I intended to use this to replace an older bluetooth speaker that I used at parties not realizing that this one is probably 5x the size. As I titled the review, this could easily be used by itself (or paired via the "connect" feature) to provide the music and lights for an event with a DJ, perhaps even a wedding. There are 2 microphone inputs including one that can be set to "guitar mode" to handle a live music setup as well. The lights that pulse and change with the music are fun, but there's the option to turn them off if they get too distracting or obnoxious. SOUND QUALITY: - The sound quality is superb. I tried connecting this to a television with an optical output. I watched a YouTube music video only to realize that I had configured the speaker incorrectly. By default, it will run in "TV Sound Booster" mode which means that it acts almost like a supplemental subwoofer (with a few mid range additions too). My TV isn't able to simulataneously output to its speakers and the optical out, so I had to switch TV Sound Booster off. But I imagine you could easily use this to augment an existing setup, especially if you're lacking low-end sound. Once I switched off that mode, the full sound came through crisply and loudly. I barely had the volume up to 20% before the family deemed it as too loud for our home (wall rattling). There are three options under the "ULT" button for how expansive the bass is. When it was off, I had to strain to hear bass that wasn't from a bass drum. At ULT1, I found a good mix of bass guitar, other mid range drums, along with the rest of the band setup. ULT2 was almost too muddy of a mix for a guitar-based band video - but it pulsed perfectly for dance music. When I took the speaker outside, I didn't have to turn the volume up much beyond 40% to clearly hear everything well - even with traffic noise (we live near an expressway). MICROPHONE/GUITAR SUPPORT: - This was somewhat unexpected. I plugged in my bass guitar and I swear this is my new favorite way to practice or jam along with music. I could adjust my guitar to a loud enough level over the music so that I could hear myself playing. This brings a whole new dynamic to playing along with videos online. I don't have a microphone to test with, but I imagine this would work really well along with it. The box suggests for karaoke, which I could totally see as well, and it has microphone holders that retract on the side to hold them inbetween sessions. MISCELLANEOUS: - There's an option for Bluetooth to prioritize between sound quality and stable connection. I love this because all too often I've had to deal with sound cutting out because I'm streaming from the phone in my pocket and I walk away, proverbially ruining the party. When I set the stable connection option, I didn't notice any degradation in sound quality, but I also didn't find that I could go farther away - I wasn't able to lose a connection within my own house in either mode. I suspect that's because both my phone and this device use a very modern version of Bluetooth. - I did also pair with a very old Bluetooth device and found something interesting. I had to set its volume to the max to even hear sound come out of the speaker, which was a sharp contrast to newer devices who allowed for syncing of volume levels (i.e. you could control the volume from the device streaming to the speaker or from the speaker itself and they were the same). - The app has some confusing language choices here and there. It's pretty clear to me that it's still being worked on, as there were some counter-intuitive flows in order to change settings. The app is required if you want to update the speaker. As soon as I installed the app and connected it, the speaker already had an update. I'm not sure how often these will happen, but I wouldn't be surprised to find that even this speaker will require updates like everything else technology-related in our lives. - I wasn't able to fully test the "25 hour" capacity of the speaker, but I definitely used it after a full charge for more than 18 hours straight at varying volumes. I'm pretty sure you'd be able to fully charge it and use it for a lengthy event without issue. - One nit-pick - this comes with a USB A port which can be used to charge a device. Majority of new devices use USB-C, so it would have made more sense to have a newer port. But it also outputs power and such a slow rate that newer phones won't be able to charge off of it. I think the real intent of the port was to be able to plugin a USB storage device with music on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi liko,
Thanks so much for the detailed review! You're absolutely right, the ULT TOWER 9 is a powerhouse, and it's great to hear how well it performs both indoors and out. The sound quality, flexibility with instruments and mics, and that punchy bass really make it ideal for parties of even semi-professional events. The built-in dolly handle definitely comes in handy given the size! We're glad you're enjoying the added features like guitar mode and Bluetooth stability. It's awesome that it's become you new go-to for jamming and parties alike. Thanks for choosing Sony.
-Aldair