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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $248.00

Customer reviews

Rating 4.6 out of 5 stars with 844 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 844 reviews
  • Rated 3 out of 5 stars

    Sony Head Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfort fix but does not have enough volume I feel. Overpriced too.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StacyW,

      Thank you for considering Sony products.

      We sincerely appreciate your feedback regarding the WH-ULT900N and apologize for any disappointment you experienced with the volume levels and pricing. While we are glad to hear that you found the comfort to be good, we understand how crucial both sound performance and comfort are to your overall experience.

      To help improve your listening experience, we recommend exploring the equalizer settings available through the Sony Sound Connect app. This feature allows you to customize the sound profile to better suit your preferences, potentially addressing your concerns about volume and audio quality.

      You can find detailed guidance on how to adjust the equalizer here: https://www.sony.com/electronics/support/articles/00286844.

      If you continue to experience issues, please don’t hesitate to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Thank you for your patience and understanding.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great for retirement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Do exactly what I needed them to do. They are great to use when someone is busy doing things that make noise around the house. So, if you are the only one watching tv, you don't have to get mad at the person who is working around the house because you don't hear them. This is particularly nice for women who have newly retired husbands who sit around and watch tv. I believe it could save a few marriages.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Polf,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Powerful bass, solid ANC, and premium feel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful bass, solid ANC, and premium feel. Excellent choice for music and travel. Mine were destroyed, but I loved them while I had them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrianK,

      Thank you for choosing Sony!

      We appreciate you sharing your feedback on the WHULT900N headphones. We’re glad you enjoyed the powerful bass, solid ANC, and premium feel, which made them an excellent choice for music and travel. We’re sorry to hear that your pair was destroyed, and we’re grateful for your positive comments while you had them. If you need any assistance or support, please don’t hesitate to reach out.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Nice headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great headphones. They cancel out noise, have great bass and overall sound. Nice travel case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TateS, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Light weight and comfortable. Recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceC, Thank you for the wonderful review! We're happy to hear you like the great sound, lightweight design and comfortable fit of your Sony ULT WEAR headphones. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Noise Canceling Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They block out all other sounds really well and I'm really able to put my head down and focus at the task at hand. Not too expensive either which was a huge plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Anna,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that your WHULT900N headphones are helping you block out distractions and focus so effectively. Knowing that the noise-cancelling feature makes a real difference in your workflow, and that you found them to be a great value, is incredibly encouraging to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    SONY ULT WEAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so far! Well worth the money. I've tried the more expensive SONY WH-1000XM3, but wanted something more affordable and these are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaylaC, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony ULT Wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC! Wish it had a bit more volume and bass. But overall a great headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoRo, We’re happy that you love the active noise cancellation, it’s definitely a standout feature. We'll pass along your feedback about the volume and bass to our team. The Sony ULT WEAR Headphones allow you to adjust sound equalization. You can customize the audio via a 5-band equalizer in the Sony Sound Connect app. There are preset EQ settings for various genres and a CLEAR BASS slider for bass control. The headphones also feature two ULT sound modes for enhanced bass, which can be combined with EQ adjustments: ULT1 for deep, low-frequency bass, or ULT2 to experience powerful bass. Glad you’re enjoying them overall! Thanks for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphones with a lot of extra functions. Good Sound and Bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonjP, Fantastic! We're glad to hear that you appreciate the good sound quality and bass, as well as the additional functions these headphones offer. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally bought and returned Beats Pro, Bose quiet comfort, and Wilkins and bowers headphones all in one of the day because they’re supposed to be the best but when I finally bought these… no comparison in bass or sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    For music lovers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes these and the ajustable bass with the touch of a button. Swipe pad is super sensitive, to easy to skip or restart music. Ear cups are comfortable and size is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherS,

      It is wonderful to hear that your son is enjoying the comfort and the "ULT" button's adjustable bass on his new headphones! We appreciate your feedback regarding the touch sensor sensitivity; if he finds it too sensitive during certain activities, the touch panel can actually be disabled or customized using the Sony Sound Connect app.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    Noise cancelation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound excellent noise cancelation. The battery last for a good amount of time as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sboyddos, Thanks for sharing your positive experience with the Sony ULT WEAR headphones! We're so happy to hear about the incredible sound, excellent noise cancellation, and the impressive battery life. Enjoy your music and thank you for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear highs and booming hard hitting bass, a concert in headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vinnie,

      We're excited to hear you're enjoying the clear highs and powerful bass of your Sony ULT WEAR headphones—it really is like having a concert wherever you go!

      Thanks so much for sharing your experience, and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Cool feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that when I’m wearing the headphones I can cover the right ear with my hand and be able to have a conversation with people around me. This is actually a wonderful feature because I’m hearing impaired. And their words are suddenly in my ear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Twin6877, thanks for your great 5-Star review!

      We are so happy to hear that you are enjoying the Sony — WHULT900N headphones! It is great to hear the Quick Attention Mode is useful, when you want to communicate with people around you, it is easy to activate and deactivate, and you only have to raise or release your hand!

      We hope you enjoy your great headphones and if you have any question or issue with your WHULT900N, don't hesitate and contact us, well be more than happy to assist you!

      Have a nice day, and thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable and easy to fit in gym bag. Music pauses when removing earmuff from one side which I like :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaresaR,

      Great! We're thrilled that you are enjoying the sound quality, comfort, design, and wearing detection of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly amazing, Truly amazing! The sound is great, the bass sound, the price, the quality, the noise isolation – everything is perfect, and the price is even better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaG,

      We are thrilled to hear that the ULT WEAR headphones are a perfect fit for you! It is wonderful to know that you are enjoying the massive bass and noise isolation, especially at such a great value.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great No regret!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great build quality is amazing and does not feel cheap and good price if your looking for a cheap alternative for Xm 5 sony head phones if you are looking for any Sony Brand ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kai001,

      Thank you for choosing Sony!

      We're thrilled to hear that you’re enjoying the sound quality and build of our WHULT900N headphones. It’s fantastic to know that you found them to be a great alternative to the WH-1000XM5, especially at a more budget-friendly price. Thank you for your fantastic recommendation; we couldn't be more pleased!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Bass focused headphones out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been in the market to replace my XM3's for over two now but nothing has caught my attention until these came around. Like the other reviews mention, the type of music you listen to is going to be critical in how you like these headphones and Im lucky that my music is meant for this headphones. The bass is perfect, not too muddy and distorted and just enough for you to be in your own zone. I mainly use this at the gym and I could not be happier with my purchase. Please get these if your into bass, edm, and house or if your trying to amp yourself up at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,

      You made the right choice upgrading to the Sony ULT WEAR headphones! We're glad that you are enjoying the sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever noise canceling headphones so it took a bit to get used to. Still learning all the features but I'm loving it so far. Excellent sound quality and adjustability features. I like that I can switch off the noise canceling if needed. It can feel a bit snug after wearing it for a couple of hours and if I'm wearing my glasses. I didn't realize what color I had bought as it was the last box on the shelf for this model, but it was fine. Love the sturdy case it comes with. Overall, I'm happy with my choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancesK, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Solid headphones for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and bass boost is great. Have had some issues with multi device connection though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thatguywiththeface, Thank you for your review! We're thrilled to hear that you're enjoying the sound quality and comfort of your Sony ULT WEAR headphones. However, we sincerely apologize for the difficulties you're experiencing with the multipoint connection. To better assist you, we would appreciate more details about the issue you've encountered. In the meantime, please feel free to visit the following link for guidance on connecting two devices at the same time: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html.

      Kindly send an email containing the details of your issue, along with the information listed below, to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Username:
      Telephone Number:

      Thank you for your patience, and we look forward to resolving this issue promptly!

      Sincerely,
      Maria Sony_US