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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $248.00

Customer reviews

Rating 4.6 out of 5 stars with 844 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 844 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "So far, these earphones are great; the sound quality is excellent."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul,
      Thank you for your feedback! We are really happy to hear that you like the sound quality of the WH-ULT900N headphones.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Good sound quality we surprised her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LeedP,

      Thanks for the review and the 5-stars rating! We are really happy to hear how much your daughter is loving her Sony Headphones! With an incredible sound quality, great noise cancelling, a modern and comfortable design, and up to 30-hours of battery, she can definitely enjoy to her favorite artists for a long time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the sounds hit my ear, all I felt was the winds of narnia brush through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Enrique,

      Thank you for choosing Sony!

      We are more than delighted to hear your wonderful review of the WH-ULT900N. We are extremely pleased that the sounds have touched you so deeply. Imagining the winds of Narnia is such a beautiful way to describe the experience, and it is truly gratifying to hear this kind of feedback. Your experience motivates us to continue to deliver high quality products.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great for daily usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery can be a little loose on head when exercising and heat your ears up a little but in regular usage pefect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TylerH, thank you for the fantastic score! We couldn't be happier to hear that you're enjoying the ULT WEAR sound quality! We also appreciate the feedback regarding the battery life and the warm sensation over the ears while exercising. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Must have for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling! Noise cancelling is very good comparable to higher end models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mackau,

      Thanks for the great feedback! We're so happy you're enjoying the ULT headphones! Their noise cancelling feature makes them perfect, definitely a solid choice. Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive owned. No issues after multiple months and so far seems to be very durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bestbuyer!

      We are absolutely thrilled to hear that the WH-ULT900N are the best headphones you've owned!

      It's especially rewarding to hear that they are proving to be very durable and that you've experienced no issues after multiple months. We engineer our headphones for both premium sound quality and long-term reliability.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 3 out of 5 stars

    Great sound but powers down

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but after 90 days, they consistently cut off. Great sound and very comfortable. I cant remember if I have a warranty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FredC,

      Thank you for your comprehensive feedback regarding the WH-ULT900N headphones. We are pleased to know that you appreciate their sound quality and comfort. However, we sincerely apologize for any inconvenience you have encountered.

      We would welcome the opportunity to gain further insight into the issues you are experiencing and to assist you more effectively. If you are willing, we would like to contact you directly. Please provide the following information by sending an email to socialsupport@am.sony.com so that we can ensure we have accurate details:

      - Sony Case Number:
      - Full Name:
      - Username:
      - Phone Number:
      - Model Number:
      - Issue/Concern:

      Your loyalty as a Sony customer is greatly valued, and we regret any trouble this situation may have caused you. We look forward to connecting with you and working towards a resolution.

      Thank you for bringing this to our attention.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first earphones and bought them mainly for travelling overseas. They are a true meaning of the description that the manufacturer stated. No noise was blocked and I was able to sleep like a baby. I will strongly recommend to all my friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZullyG,

      Thank you for choosing Sony!

      It's truly wonderful to know that you had such a positive experience with the WHULT900N headphones! We're delighted to hear they provided the comfort and noise cancellation you were looking for during your travels. Your recommendation to friends and family means a lot to us, and we hope they enjoy the same restful sleep that you did. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and noice canceling feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AchiengM,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're enjoying the sound quality and noise-canceling features of your WHULT900N headphones. Your feedback inspires us to continue innovating and delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sound quality is great and overall a good product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarwinA, thanks for the 5-star rating! We're really happy to hear you're enjoying the powerful sound quality and noise cancelling technology of the Sony - ULT WEAR! With up to 30-hour battery life and comfortable design they are an excellent option for everyday use. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Heads up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound took a while to figure out how to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-ULT900N, MichaelT! We are pleased to hear that you are enjoying the good sound quality.

      We also appreciate your honest note about the learning curve with the controls. We are committed to making our products as intuitive as possible, and your feedback helps us identify areas where we can improve our user instructions and design.

      We hope that now that you've figured out the operation, you'll have an even better listening experience. Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality as well as the button to tune out the world (noise cancelling). My ONLY complaint is that it hurts my ears after long wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngelaN,

      Thank you for choosing Sony.

      We're excited to hear that you enjoy the sound quality and noise-cancelling feature of your WH-ULT900N headphones. We apologize for the discomfort you've experienced with extended wear and appreciate you sharing this with us.

      To help enhance your comfort, we recommend reviewing the proper wearing techniques here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html.

      Your feedback helps us support you better, and we're grateful for your continued trust in our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Quiet is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, nice case for travel and the noise reduction on airplanes is much appreciated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DougV!
      Thank you for your thoughtful feedback! We are really happy to hear that the WH-ULT900N has been easy to set up and that the travel case adds convenience for your journeys.

      The noise reduction feature is designed to give you a peaceful listening experience even in noisy environments like airplanes, so it’s great to know it’s making a difference.

      Thanks for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 2 out of 5 stars

    Old is better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xb900n sound better and has much better bass and punch. New is not always better. Just re-release the xb900n sony. I bought the ult and xm4 on sale at the same time, the xm4 are much better if you cant find the xb900n’s. And the xm4 has similar bass but sound way better, it’s clear in all areas and less muddy with vocals. Listening to the new linkin park album with new lead singer her voice is dull and doesn’t even sound like her on the ult, Xm4 her voice is spot on and clear. No amount of eq will fix it i tried.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xpiper343,

      We're glad that you like the XB900N and XM4 headphones. It's unfortunate that you are not satisfied with the ULT WEAR headphones. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app).

      Sound quality may vary depending on the source content. Make sure to set the sound quality mode to "Priority on sound quality" using the Sony app.

      To adjust the bass quality depending on your needs, press the ULT button on the headphones. Each time the ULT button is pressed, the function changes to ULT1, ULT2, and OFF in this order. You will hear a notification sound each time the setting is changed:

      ULT1: This setting emphasizes the deep bass range over other sounds.
      ULT2: This setting emphasizes powerful sound more than ULT1.
      OFF: Turns off the ULT button setting.

      Hint: You can also use the “Sony Sound Connect” app to switch the ULT button setting to ULT1/ULT2/OFF.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Review on ult

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have a very nice sound quality almost as good as the air pod maxes the base is better and the sound is really nice the down side and why i give it 4 stars is the build quality has a cheap feel but that’s not what your paying for for the price the sound is worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ericc,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're thrilled that you like the sound quality of the headphones. Your feedback about the design is greatly appreciated. Rest assured that these headphones are durable and were made with quality materials. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    BEST EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchase. The last set lasted me over 5 year, this is a new generation and i love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniellaA,

      That is fantastic loyalty! We're thrilled that your previous set lasted so long and that you are loving the improvements and features of the new generation ULT WEAR Wireless Noise Canceling Headphones! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is outstanding!! Its exactly as described

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElmerZ,

      Outstanding to hear! We're glad the ULT WEAR headphones are living up to their description and delivering amazing quality. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Best everrrrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are amazing and perfect and do what they need to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IainZ,

      Thank you for choosing Sony!

      It brings us great joy to hear that you love your WH-ULT900N headphones! Knowing they perform seamlessly and deliver exactly what you want truly inspires us. We appreciate your kind words and are grateful to be part of your audio journey. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine on black friday sale for $150 now they cheaper at $130 wish i waited but other then that good headphone if you like strong bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      You made the right choice with the Sony ULT WEAR headphones! We're glad that you are enjoying the sound quality of the headset. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones good sound and noise cancellation good bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NasD,

      Thank you for the 5-stars rating! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing sound and noise cancellation feature! Offering up to 30 hours of battery life, you will enjoy uninterrupted listening with our cutting-edge technology.

      Thank you for choosing Sony, have a fantastic day!
      -DiegoV Sony_US