Customer Ratings & Reviews
- Model:
- WHULT900N/B
- |
- SKU:
- 11422082
Customer reviews
Rating 4.6 out of 5 stars with 846 reviews
(846 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They jam 10 hrs a day i would buy these again and recommend them
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davids, Fantastic! We're delighted to hear that you're enjoying your Sony ULTWEAR. We're looking forward to your next purchase. Your recommendation means a lot to us, thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, they disconnect every so often and for no reason. That is my only complaint.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmberW,
Thank you for sharing your feedback of the WH-ULT900N headphones. To address the issue of the WH-ULT900N headphones disconnecting intermittently, consider the following steps:
- Unpair the headphones from all paired devices and then repair them. https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293780.html
- Ensure that your headphones have the latest firmware. You can check the latest firmware version using this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/software/00346395
- Try restoring the headphones to factory settings: Turn off the headset. Press and hold the (power) button and the NC/AMB (noise canceling/Ambient Sound Mode) button for about 10 seconds. Find detailed instructions here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
If the problem persists after trying these steps, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony.
Best regards,
Stephanie
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. This is my third headphone and we just love it!!!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guillermo, Amazing! We appreciate your loyalty to the brand and we're glad to hear that you love your new Sony ULT WEAR headphones. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony headphones are better than anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would save you Sony headphones are better than the beats and Apple headphones
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryW, Thanks for the shoutout! We're thrilled to hear you think the Sony ULT WEAR headphones outshine the competition. It's awesome to know you're loving the sound and experience of these headphones. Thank you for the 5-star rating and for choosing Sony! -Jess
Rated 4 out of 5 stars
sound guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the sound and convience of wireless, the price was well worth the purchase
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LarryH,
We are delighted to hear that your Sony headphones have made such a great impression on you! Their lightweight design and amazing sound quality definitely make them a game changer! You can enjoy uninterrupted listening with our cutting-edge technology, offering up to 30 hours of battery life. A 3-minute charge provides 90 minutes of extra playtime.
Thank you for choosing Sony, have a nice day!
-DiegoV
Rated 4 out of 5 stars
Good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but they keep breaking at the hinge
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, KsR1,
Thanks for the review and the comments. We are glad to hear you have been enjoying the headphones' amazing sound quality! Although, we would like to recommend, in case of any inconveniences, to reach out to our Technical Support Team to be further assisted with your issue. Keep in mind your unit comes with a 1-year warranty period. You can contact them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony, have a good day!
-DiegoV
Rated 5 out of 5 stars
A very good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really good I loved them the design is also amazing
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaviusW, Thank you so much for the 5-star review! It's awesome to hear your Sony ULT WEAR headphones meets your expectations with its performance and design. Thank you for choosing Sony! Enjoy your Sony listening experience! -Maria
Rated 2 out of 5 stars
Awesome but fragile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite headphones of all time but butchered by weak hinges despite being portable I don't recdim taking these on a jog or anywhere that involves being shaken up. These headphones are perfect at home or car rides but be warned. The folding is extremely flawed and could potentially break your headphones. Make sure to buy your headphones with Geek squad insurance m
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
I understand that your WHULT900N are having issues with the hinge. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Serial number:
Color:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support
Rated 3 out of 5 stars
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but hurt my ears to wear them. Actually caused vertigo!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Medfordlawyer,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Good but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality when it comes to listening to music or watching videos. The call quality isnt very good. The pair of Soundcores were better in this department.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartyD, Thank you for your honest review. We are glad to hear that you are happy with the sound quality of your new Ult Wear headphones. Thank you for your feedback and for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony Head Bangers!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Can never go wrong with SONY! A must!!!!!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianV, We're thrilled to hear you’re loving the Sony ULT WEAR headphones! Your enthusiasm for the brand and this product is truly appreciated. Thanks for sharing such an amazing review! It’s clear Sony continues to deliver for you! -Jess
Rated 2 out of 5 stars
Not bad depending on use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality, just a little inconvenient. Very sensitive to the touch, I use these to work out and if my arm touches the outside of the head phones they think I’m trying to use voice command- I tried changing this feature on the app but that’s just how they are.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DejaM, Thank you for sharing your experience with the WHULT900N/H headphones. It seems that the touch sensitivity of the headphones is causing some inconvenience during your workouts, as they mistakenly activate voice commands when touched. Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Regards,
Carl
Rated 4 out of 5 stars
Good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good with sound proofing the area around me and allows me to change music options without having to use my phone
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelC, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Best wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my teenage daughter and she loves them
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaA, sweet! We're glad your daughter loves her new headphones! Thanks for choosing Sony! ~Earl
Rated 2 out of 5 stars
The reason for two stars
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these back in April when they were like at 220 They worked great. It’s now August and they broke and they only lasted four months. Sound quality was great. They still work but my right side flap is broken. I would take quality of product is not great
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Walt93, We apologize for the inconvenience you've experienced with your Sony ULT WEAR. While we're glad you like the great sound quality of these headphones, we regret to hear that they only lasted for four months. This is definitely not the quality or durability we aim to deliver to our customers. Unfortunately, the limited warranty of your headphones does not cover any kind of accidental or physical damage.
I would highly recommend taking your headphones to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. For more information, please refer to the link below.
https://us.esupport.sony.com/support/s/service?language=en_US
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i will recommend to everyone excellent
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulioC, Thank you for your wonderful review of the Sony ULT WEAR Headphones! We are thrilled to hear that you appreciate every aspect of these headphones and that they are enhancing your gaming experience. Your positive experience is definitely helpful for others considering this model. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Headphone purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so far! They are great, would buy again!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyP,
Awesome! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Good Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great once you get them set up. I had a hard time getting the headphones to sync with my Chromecast. Have wonderful sound and feel great on my ears.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanneR, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphones I have ever owned
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosP,
You made the right choice! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
SOOO COMFY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone and great quality I def highly recommend it
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SayS,
Amazing! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph





















