Customer Ratings & Reviews
- Model:
- WHULT900N/B
- |
- SKU:
- 11422082
Customer reviews
Rating 4.6 out of 5 stars with 846 reviews
(846 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best in class ANC at great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, well-constructed and with great sound. I think the ULT Wear is a suitable alternative for anyone looking for Sony’s quality ANC on a budget. The bass and the sleek shade of green are a cherry on top for me.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UlrickM, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Best Headphones Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are EASILY the best pair of headphones I've ever had. It's a little tedious to set up the sony account and everything but DEFINITELY worth it gor the sturdiness, the sound quality, and all the cool settings you're able to play around with. They're also super comfy, I highly reccomend!!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josie, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase. My husband and I loves everything about it. From the sound quality and how lightweight it is
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NellyanneP, thanks for sharing your wonderful experience with the Sony - ULT WEAR! We're thrilled to hear you and your husband are enjoying the powerful sound quality and lightweight design of these headphones. We truly appreciate your support and thank you for choosing Sony. Regards -Dominick
Rated 4 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great! Good looking cans! Very comfortable not sure about the durability I wouldn’t wear them in the rain. I don’t think they’re dustproof but they sure sound great. They actually sound better than my AirPods 2.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi suzyhen,
Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality and comfort of the headphones. The headset is not waterproof and dustproof. If water or foreign matter enters the headset, this can result in burnout or malfunction. Be careful not to expose the headset to moisture or dirt. We understand your need for these features. Rest assured that these headphones are durable and made with premium materials. It is recommended to use the headphones with precautions. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best purchase ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best headphones I've ever bought. The price tag is a bit steep but it's a worthy investment. Highly recommend if you're a basshead
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon,
Thank you so much for your fantastic review of the ULT WEAR headphones!
We're truly hearted to hear you consider them one of the best headphones you've ever purchased and a "worthy investment." We also appreciate your honest feedback about the price tag.
The ULT WEAR was designed to deliver a truly immersive, bass-heavy experience, and we're so glad to hear that it's the perfect match for you as a "basshead."
Thanks again for choosing Sony!
Sincerely,
Jenn | Sony North America.
Rated 4 out of 5 stars
Bass and other sounds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the ULT Wear in White to my small collection of headphones. This set has a few firsts for Sony. First, the name: It's not a mix of letter and numbers. ULT is the Line and WEAR is the portable version of the ULT line of speakers. The others being party speakers, these emphasize BASS. They do have a Sony nomenclature but it's not advertised: WH-ULT900N Design wise, they very much look like other Sony over the ear headsets. Although it's all plastic construction, there's some quality to it. The headband is very plush and barely notice it. The earcups are very supportive and can wear these all day. The controls are similar to other Sony sets, with some unique quirks: There is a power button that one has to hold for a few seconds to turn on, and longer for pairing, or hold to power off. A small light with different shows status. It's small and not too bright. Then there is a larger button that switches between ANC or Ambient mode (Hear through). Annoyingly, there are beeps but not a voice response confirming in which mode it is, although one will soon find out. Oddly there is no way to disable ANC/Ambient from the headphones, it can only be disabled back via the phone app because double clicking the same button is meant to launch sponsored apps instead, for some reason. Then closer to the outer side of the ear cup, there is a large ULT button that controls the level of bass, from two pre-set settings, or disable it (3 Settings total). To confirm which mode it is, the headphone has a distinctive, very loud noise it makes that sounds like shattered glass. It takes some getting used to. Track and volume controls are via the touch-sensitive surface on the right earcup. On older Sony headphones this was a hit or miss, but I'm happy to report that works surprisingly well here. Another nice feature is that covering the right earcup with a hand lowers the music volume and lets the ambient noise in. Ideal when interacting with someone. Removing the left earcup (not the right) pauses the music and resumes it once back on. This works very well and had no false responses. There is also an analog audio jack (to be used with airplane ports or computers). Charge is via USB-C, but keep in mind that it does not support USB audio, it's only for charging, and frustratingly, the headphones don't work while charging. Bluetooth is Multipoint, meaning it can simultaneously connect to two devices (as in a phone and a laptop), and while it does not mix audio sources, whichever comes last can be heard. This is the way many higher end headsets works. There is an app required to control the headset, and it's Sony's Headphone Connect. This is the same application that's used on most of their headphones, and it's been refined for many years so it works very well. It has some useful features, when enabled, like adaptive sound control, which tracks the location via the phone and other activities to automatically switch from aware to ANC. Like commuting to an office or school and changing modes along the way. It also displays the Bluetooth codec used (AAC for iPhone or SBC for Android). It advertises fast pairing for Android and Easy Pairing for Windows. Standard pairing for Apple devices, which is quite simple. I noticed that unlike older headsets in Sony's 900 series, it doesn't support Sony's high bandwidth ALAC codec (Which I used when connected to a Sony receiver) and doesn't advertise HD audio. Likely for the limited Bluetooth codecs. Within the app, noticed that when logged in, it can store to Sony's cloud which sounds are played, which I find odd, to say the least. When logged in the application provides settings backup and other functions as well. I tried to set up 360 Audio that is advertised with these speakers but I found it a waste of time. It requires a subscription to a 3rd party app, and while I knew it wouldn't work with Apple Music, I couldn't set it up with Amazon Music, but might work on Tidal (Which I'm not currently subscribed to) Not interested in a subscription for the headphones. Battery: It's advertised as 50 Hs without ANC/Ambient, or 30 Hs with either. This is impressive. It works well with phone calls, and one can replace the phone's assistant (Siri or Google) with Alexa, when paired with the headset. What left me unimpressed is the sound. It sounds nice and clear, with plenty of bass. I find the high bass setting too much, but to each its own. When using ANC or ambient mode, the sound doesn't sound as vibrant as expected, it lacks body. It's crisp and detailed, but fiddling with the EQ settings didn't hit the spot for me. Overall, it's a nice set, with good ANC and plenty of settings, but it's not quite ideal. Using it for a few days, I didn't find a sound profile I could enjoy, but for someone that just cannot get enough bass, this is the pair to get.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi emiliosic,
Thanks for sharing your in-depth review and experience with the ULT WEAR headphones. We're glad that you like the design, comfort, ULT button, touch sensor, and multipoint function of the headphones. Your feedback about the controls, charging function, 360 Reality Audio subscription, and sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
The functions of the NC/AMB (noise canceling/Ambient Sound Mode) button can be adjusted on the Sony app.
When CLEAR BASS is set to high, it may be difficult to obtain the effect of ULT2. Here are the functions of the ULT button:
ULT1: This setting emphasizes the deep bass range over other sounds.
ULT2: This setting emphasizes powerful sound more than ULT1.
OFF: Turns off the ULT button setting.
Additionally, you can adjust the Sony app's equalizer to tailor-fit the sound quality to your needs.
For more information, please refer to these links:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293788.html
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001375636.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Rated 5 out of 5 stars
Love love LOVEEE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. the battery life is great. They do a great job canceling out noise.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CarolynR! We're truly happy to hear you're having an enjoyable experience with your new Sony ULT WEAR Wireless Noise Canceling Headphones. We're also grateful to hear that you like the superb sound quality, excellent noise cancellation, and long-lasting battery life of the headphones. It sounds like we hit the mark with the ULT WEAR. Thank you for giving the product a perfect rating! -Jess
Rated 5 out of 5 stars
Great Headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for 2 months and I love them ! So comfortable to wear and the sound is amazing
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user218959, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
ULT WEAR headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Very silent noise cancelling, and good bass.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, BryanL!
We are so happy to hear that you love your WH-ULT900N headphones. It's truly wonderful to know that the powerful bass and silent noise canceling are making your listening experience so enjoyable. We designed these headphones to provide a premium, immersive sound, and it brings us great satisfaction to know they're a perfect fit for you.
Thank you so much for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Sony headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones especially with the noise canceling makes the base ssound better
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmberC, we're glad you like the noise canceling feature and sound quality of our product! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty dope bass and clean sound. I have the ULT family of speakers
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manny,
Thanks for your review! We're so glad to hear you're enjoying the "dope bass and clean sound" of your ULT WEAR headphones. It's awesome that you're part of the whole ULT family!
We appreciate your loyalty to our Sony products.
Sincerely,
Jenn | Sony Social Media Team.
Rated 5 out of 5 stars
Really Great Headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I picked these up. For the price the headphones offer really great sound quality. The noise cancellation really helps in certain situations where you want to drown out the noise outside and focus in on the music.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinC, We're truly glad that the Sony ULT WEAR headphones are a fantastic buy for the price, especially with that impressive sound quality and noise cancellation. Thanks for choosing Sony! -Jess
Rated 2 out of 5 stars
Good sound, bad durability, worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these after cross shopping them with the Bose QC45 and chose this because I felt the sound quality was just a little bit better and the extra features with the touch pad interested me. My primary use case for these was for cross country flights, and they did well at this task. That is until about 2 months after buying these when the swivel hinge on the left ear cup fell apart while I was taking the headphones off. I have always stored these in their case and have never dropped or abused them, so to see them break like this was a surprise. I figured there must be a defect in the hinge. I contacted customer support from Sony and was promptly told the warranty does not cover any physical damage whatsoever. I know it sounds like it would just me taking my word on this being a defect but a quick google search for "Sony Headphones Swivel Hinge" will reveal this is a common issue on all of their headphones, and the fact they both have not fixed a bad design and also refuse to stand behind their product is telling. So if you want great sounding headphones that need to be replaced or repaired every 2 months, this is a great choice. I personally will just get the Bose QC45 and not look back.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherC,
We're glad that you like the sound quality and touch controls of the headphones. It's unfortunate that you experienced an issue with the hinge of the unit. This isn't normally the case with the ULT WEAR headphones. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.
We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
Rated 3 out of 5 stars
ANC has weakened over time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is not what many high profile reviewers claim! Its okay for over ear headphones but its not shaking, thumping or anything over the top. The worst part though is after a handful of months with these the noise cancelling has weakened. Before it was good and blocked the sound of my 2 fans in the background which are quite noisy but now it sounds like ANC is reduced to 50% or the mic is enabled like the ambient mode, I can hear a lot more than usual on quiet. I noticed this tonight! Nothing changed except an update to the headphones. I tried resetting them completely and pairing with my phone. Adaptive sound is disabled. Not sure what happened or if the recent update screwed something up but very dissatisfied that I can hear my fans with my music now. No cracks, foam padding is still great looking, literally from 1 day to the next. I should have kept ignoring the update.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, thanks for sharing your experience with the Sony - ULT WEAR! We're sorry to hear that the headphones have not been performing as they should over the last few days. In regards to the bass, we'd like to recommend exploring some features that can help you enjoy of a more powerful sound. You can press the ULT button that emphasizes the low-end frequencies, creating a more rumbly and resonant bass experience. You can also use the equalizer through the Sony headphones connect app to fine-tune your audio. Lastly regarding the Noise Cancellation effects we advise that you put on the headset to a comfortable position, covering your ears completely for a more effective noise cancellation experience. If you still require further help or have questions, you can contact our technical team via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products!
Regards,
Dominick
Rated 3 out of 5 stars
Just okay, a bit uncomfortable, subpar app
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big fan of these headphones. I've owned other higher end (meaning more expensive) Sony noise cancelling headphones and these just can't compare to those, even taking into account the lower price point. First, somehow these feel uncomfortable to wear for an extended period of time. I'm not sure why, but I definitely start suffering from ear fatigue much sooner than I have with other headphones. Next, the sound. The selling point for these is the extra bass you can apply, either through the equalizer within the app and / or via a dedicated 'ULT' button on the left side. Problem is that my ears couldn't tell much difference when toggling the ULT button on and off repeatedly. Maybe I'm just not as in tune to lower frequencies, I'm not sure. But, I thought the bass would be much more prominent. Lastly, the app. So I know that the app is not necessary to use the headphones - you just pair them with your device and get listening. But, Sony touts the app as unlocking so many great features that you are almost forced to use it, at least once. Unfortunately, the app is a hot mess - the GUI is pretty ugly, the navigation is slow and generally confusing. Considering Sony has been using an app for many years to truly achieve the potential of whatever headphones you have, you would think they would have put much more effort into it to make it beautiful, user friendly and truly functional. Regardless, there are reasons other than the app that I outlined above that should give you pause about buying these. Last but not least, the headphones came with a code to use on Amazon Music Unlimited to get 4 free months of the paid streaming service. Unfortunately, the code didn't work.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi pinkoos,
We regret to hear that you are not satisfied with the ULT WEAR headphones. Your feedback is extremely important to us and is very much appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape.
When CLEAR BASS is set to high, it may be difficult to obtain the effect of ULT2. Here are the functions of the ULT button:
ULT1: This setting emphasizes the deep bass range over other sounds.
ULT2: This setting emphasizes powerful sound more than ULT1.
OFF: Turns off the ULT button setting.
We also understand your concern about the Sony app. Using the app is optional. However, it is recommended to fully utilize the capabilities of the headphones.
Regarding the Amazon Music Unlimited app, please reach out to Amazon for app-related concerns.
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Rated 4 out of 5 stars
Wear ultra headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online from Best Buy Store, for the next day delivery, arrived in time, but in opened box. I fan of Sony, I have xm4 for 3 years and it's the best on the Market. Returned wear ultra. Because my xm4 is the best!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ed007, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for riding my Harleys. Excellent noise canceling from the wind. Awesome sound.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC,
Great! We're thrilled that you like the noise canceling function and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Exceeded my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with the app these headphones have great sound EQ options and intuitive controls.
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoM, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reslly comfy just gets sweaty pretyy easily . ……..
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan, Fabulous! We're thrilled to hear about your satisfaction with the very comfortable fit design of your WH-ULT900N. We understand that they can get a bit sweaty during extended use, and we appreciate your feedback. Your comfort is important to us, and we'll take your comments into consideration for future improvements. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Rated 5 out of 5 stars
Best Bang For Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones will give you the best clarity and sound quality for the money!
This review is from Sony - ULT WEAR Wireless Noise Canceling Headphones - Forest Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankS,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph





















