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Customer Ratings & Reviews

Your price for this item is $248.00

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the ULT WEAR Wireless Noise Canceling Headphones, particularly praising the sound quality, comfort, and bass. Many are impressed with the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 857 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for the price point. They are very comfortable around the ears. The sound quality and noise cancelling are great. The auto off function when you take them off is a battery saver. The app also lets you get deep into EQ customization for optimal sound for you. 10/10 would purchase again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tates23,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you are enjoying your WH-ULT900N headphones! It's wonderful that you find them comfortable, with excellent sound quality and noise canceling features. The auto off function is indeed a great battery-saving feature. Also, we're glad to know that the app's EQ customization allows for optimal sound experience. Your feedback means so much to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Made me rethink my standard for headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying headphones like this and I am very surprised with not only the build quality but also the sound it has, the bass in these are pretty will balanced with the rest of the audio. The audio pass through mode feels a bit lacking but maybe it's just a function that I'm still getting used to. The battery stays charged for a while even though that isn't my main way of using the headphones, I use the aux option most of the time, but still a massive bonus when I do use them wireless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheltonT,

      That's great feedback! We're thrilled to hear how much you're enjoying the excellent build quality and the well-balanced sound and bass of your new ULT WEAR Headphones. We appreciate your honest note on the audio pass-through mode, and as you use the headphones wirelessly more often, we hope you'll find the feature more useful. It's fantastic that the long battery life offers a huge bonus when you switch from your primary wired use!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound, fine noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting by saying I'm not an audiophile or anything but the sound on these is great. I love that you can manually adjust the bass, treble, etc., but also that there are a bunch of presets for these for different listening experiences if you're not as experienced with this type of thing (like me). The noise cancelling is fine. It blocks out things like sounds from cars or buses really well but not super great for things like people talking but I guess I would need ear buds or much higher quality headphones for that. The ambient sound option is pretty great at amplifying outside noise if you're in a situation where you need to be able to hear your surroundings. It's also super convenient to have a button on the side to switch between noise cancelling and ambient noise. Overall they do what I need and are pretty comfortable to wear for long periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, MICHELLE! It is most rewarding to hear that you love the WH-ULT900N headphones and the great sound they deliver.

      We designed these headphones to provide a personalized listening experience, so it brings us great satisfaction to know you are enjoying both the manual EQ settings and the helpful presets. It's also wonderful to hear that you find the Ambient Sound mode to be effective and the dedicated button so convenient for switching between modes. We engineered our headphones to be comfortable for long periods of time, and we're so glad you've had a comfortable experience.

      We also appreciate your honest feedback regarding the noise cancelling. We understand your experience and want to assure you that our noise-cancelling technology is most effective at blocking out continuous, low-frequency sounds like those from cars and buses. While it can be more challenging to completely block out sudden or varied noises like human voices, we are always working to improve the effectiveness of our technology. Your feedback is valuable to us as we continue to innovate.

      Thanks again for choosing Sony and for sharing your valuable thoughts!

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Ult Wear Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Responsive and clear sound! Love the base that it provides as well as the touch motion on the side of the right headphone. It lasts for around 2 days on a full charge! Which works great for traveling, and I love the case it comes with, very sleek and comfortable to fit in my backpack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiamJ, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions while traveling. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because my last sony headphones broke after almost 3 years. I had the predecessor headphone models, which I loved. It was a more affordable, and honestly really simillar to the XM series. Im really happy with these because they feel slightly lighter, and the noise cancelling is WAY better. I like the noise cancellation off feature so I can be more in tune with my surroundings. The bass is also a lot better from the last pair. Best Buy also carried out my order ASAP after I put the order in from the site.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic experience, Ellen!

      We are so pleased to hear that your new WH-ULT900N headphones are an upgrade from your last pair and that you're enjoying them so much. It's truly rewarding to know that you find them lighter and that the noise canceling is a significant improvement for you. We also love that you're making use of the Ambient Sound Mode to stay aware of your surroundings—it's a key feature we designed for everyday use.

      We're also glad to hear that you are impressed with the improved bass!

      Thank you again for your loyalty and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Sooo Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all day everyday. Amazing sound quality, extremely comfortable, and at a lower price end for Sony headphones. Personally I like these way better than the WH1000 XM4s that I used to have. The battery life is super long, and it doesn't take long at all to charge them. Would totally recommend !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your fantastic feedback about the WH-ULT900N, Tobi! We’re thrilled to hear you’re enjoying the amazing sound quality, all-day comfort, and the value they provide. It's great to know you appreciate the long battery life and quick charging. Your recommendation means a lot to us. Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these more for flying than anything but have been using them mowing the lawn and have been pleased with the sound. They fit good on my head don’t feel like they’ll fall off. I don’t really like the adaptive sound as it was cutting in and out, so I turned it off with the phone app. If you want to turn down the noise suppression, simply cover the right ear muff. I think these will work great on my upcoming flight. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH,

      We're honored to hear that the ULT WEAR headphones are already delivering great sound and proving their worth even while you're mowing the lawn.

      We're delighted you found them to have a secure fit and appreciate your helpful tip about quickly covering the right earcup to adjust the noise suppression. We also value your note on the Adaptive Sound Control; it's great you found the easy solution in the app to customize the experience to your preference. We're confident they'll perform perfectly on your upcoming flight!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Makes the XM5s harder to justify

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the XM5s for over a year I decided to pick these up as the XM5s severely lacked in bass performance. Despite the "cheaper" feel and build, they perform very well and at times, are on par with the XM5s when in ULT 1 mode and both EQs in flat profiles. It has all the main features Sony advertises for the XM5s with the added benefit of folding itself to save on space, something I dislike about the XM5s. If you're coming from nothing, purchase these as you get big features for a small price. If your main listening genres are bass heavy like EDM, hip-hop, rock, etc, I highly recommend them as they emphasize those notes more and make the song feel more energetic. I personally prefer more bass so these fit me perfectly. The XM5s do have clearer and brighter characteristics than the ULTs at times but that can be compensated by adjusting the EQ. Very comfortable, sleek, light (Weighs the same as XM5), and is feature-rich so you don't feel left out in options. ANC is technically not the same as XM5 but I personally didn't notice a big difference between the two. Also, many claim that the mic isn't as clear as the XM5s but I rarely use these headphones when calling. Overall solid headphone for those who want the music to hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinMM,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, comfort, design, and noise canceling function of the headphones.

      Your feedback about the WH1000XM5 is also appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). You can also use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html

      Hope this helps. In case you need further assistance, please email the below information to [email protected].

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Travel and they are working as advertised. Noise reduction works wonderfully, they sound great, are comfortable, and hold a charge for a long time. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great bass adjustable headphones with excellent AN

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The ULT bass feature is nice for on the fly eq adjustment of music. The spatial 3D audio is also awesome. I’m using Tidal as the music source and it feels like I’m listening to some of my favorite songs for the first time again. The bass is powerful but with the ULT off the sound is still clear and the bass isn’t overwhelming. These are not the XM5s but they are half the cost and still sound great. The active noise canceling is also ver effective and works well even when not playing music. I’m very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck head phones! For the price you really cant go wrong they have great sound lots of bass but you can al adjust the eq if youd rather have a more mellow sounding head phone. They are comfortable and battery seem to last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, thank you for sharing your great experience using the Sony - ULT WEAR! We are thrilled to hear you find them to be of great value for their price. With its powerful sound, outstanding noise canceling and comfortable design you can hear every beat in every song! We hope this continues to be an enjoyable experience for you, thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Great sound design for cheap

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ULT headset is very similar to Sony’s M4 and M5 headset. The ult has a built in ANC (active noise cancelling) function, with a tap of a button, the ult cancels all sound from all around you, to a ULT button that increases the bass drastically. This is a mid-range headset that is very budget friendly and comes with a carry case for it as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nunu,

      Great! We're glad that you like the noise canceling function, touch sensor, sound quality, and carrying case of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Alt/ metal/ rock sound great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and did the geek squad protection to total under $200! I’m a iphone - apple music user and set up was easy with the sony connect app. I usually use airpod pro 2s and my previous over ear headphones were crusher anc 2s. I like these alot! I use ult 2 and vocal EQ on app & they sound perfect for me. They are not loud headphones but loud enough where you don’t have to turn volume all the way up to enjoy your music. One word to describe these headphones would be chill! The overall sound is just chill. They have Avg ANC, and excellent real bass, I didn’t like the the artificial bass on anc 2. Vocals are is a little bit distorted and under instrumental but overal output sound is smooth for a enjoyable listening experience. I have not messed with custom eq because i’m fine with what the stock options changed so far. Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jreviews!

      It sounds like you had a great experience with your WH-ULT900N headphones!

      It’s wonderful to hear that the setup was seamless with the Sony Connect app and that the sound quality meets your expectations, especially with the custom EQ settings you used. Your description of the headphones as having a "chill" sound is quite insightful, and it’s great to know that you appreciate the real bass provided by them. While you mentioned that the vocals are a bit distorted and under the instrumental, it's good to see that the overall output still makes for an enjoyable listening experience. It’s also helpful to note the average active noise cancellation and sufficient volume levels. Your feedback on how the stock EQ options work well for you without needing further customization is valuable for others considering these headphones.

      If you need assistance, please get in contact with us via email to provide you better assistance on this matter. Send your name, username, model number, issue and telephone number to [email protected].

      Thank you for choosing Sony!

      Gus Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I’ve tried the Apple ones, bose and jbl and I prefer these over all other options. They fit perfectly, the sound is amazing and the ability to turn on and off the noise cancellation is my favorite feature. The battery lasts weeks for me - I wear them around 1 hour/day for workouts! Definitely worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristineR,

      You made the right choice with the Sony ULT WEAR headphones! We're glad that you like the fit, sound quality, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony ult wear headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love those headphones, the sound quality is amazing. I also love how you are able to control the sound. I was a little worried at first about it not fitting in my small head but man I was wrong. Overall great product excelente battery life, LOVE IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MijinA,

      Amazing! We're thrilled that you like the sound quality, fit, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy on the head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried many over-the-ear headphones and these are the most comfortable ones yet. The sound feels great, not overwhelming and more than enough. It does not stop you from hearing a toddler shreaking right next to you but it muffles it enough that it does not over power the music. Finally, the green is a very nice shade not at all loud and ugly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mama2Dos,

      We're delighted to hear that your Sony headphones have set a new standard for comfort and sound in your experience. Thank you for the fantastic 5-star rating—it means so much! It's wonderful that the noise reduction strikes the perfect balance, letting your music shine without overwhelming your surroundings, and we're glad the green color suits your style so well.

      Thank you for choosing Sony—wishing you a joyful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT, OUTSTANDING HEADSET COMFORT.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY ULT NOISE CANCELLING HEADSET IS (ARE), BOUGHT TWO SETS THE BEST HEADSET FOR COMFORT AND MUSIC (SOUND) REPRODUCTION. I LISTEN TO MY FAVORITE MUSIC EVERY NIGHT BEFORE SLEEPING. THE EAR MUFF IS LARGE ENOUGH TO ENCLOSE THE ENTIRE EAR(S). NO OTHER PRODUCT COMPARES TO THIS PRODUCT’S COMFORT. THIS IS IS FIRST TIME EVER I HAVE ENDORSED ANY PRODUCT IT IS THAT GOOD!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TimothyW!

      We are so pleased to hear that your new WH-ULT900N headphones are the "best" you've ever owned. It's truly rewarding to know that you find them so comfortable and that the sound reproduction is making such a positive difference in your nightly routine. We designed these headphones to provide a premium listening experience with earcups that comfortably enclose the entire ear, and it brings us great satisfaction to know we've succeeded.

      Thank you again for your strong endorsement and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Weight

    Rated 4 out of 5 stars

    Bass headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent anc and transparency. Light weight and comfortable Good sound profile, you can change eq in app if you want a different sound profile If you are looking for bass , you want to buy these headphones. Come on it’s Sony sound profile nothing can go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey ZenithG, thank you for your feedback on Sony headphones. We're delighted to hear about your positive experience! As you mentioned, the headphones come with some great features:

      — Active Noise Cancellation (ANC) and Transparency Mode: Sony headphones are renowned for their class-leading ANC technology, which effectively minimizes ambient noise, and their transparency mode, allowing you to stay aware of your surroundings when needed.

      — Lightweight and Comfortable Design: These headphones are designed for prolonged use, ensuring comfort with their lightweight build and ergonomic design for a superior, all-day listening experience.

      — Sound Profile and EQ Customization: Sony's sound profile is praised for its clarity and richness. With the customizable EQ settings available through the Sony Headphones Connect app, you can tailor the sound to your personal preferences, whether that means boosting the bass or adjusting treble levels.

      — Bass Performance: If you're a bass enthusiast, Sony headphones won't disappoint. They are engineered to deliver deep, powerful bass that enhances your listening experience.

      It's wonderful to hear that our Sony sound profile has met your criteria. Thank you for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Got thump if you want it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sets the standard always. For me it's all about high quality sound and has never disappointed me. Sound is excellent for all genres. Battery life is excellent, fit is very comfortable. You can customize your sound or use the Sony presets which bring the thump if you want it. Great headphones with high-quality Sony sound. I expect nothing less from them and they deliver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txhairbear, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding, Casual Listener’s Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality out of the box is impressive! The EQ app is fully optional but worth a look if you prefer to control your audio space to be just right. Also, it comes with an aux/wired option. No fancy EQ settings or electronic noise cancelling whilst wired, but the headphones are very good at filtering extra noise through their construction alone. I love how easy it is to connect with bluetooth and the portability of the headphones makes for easy packing when I go on trips or just when tidying up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BryanR,

      Thank you for choosing Sony!

      We're very glad to hear that the sound quality exceeds your expectations and that the EQ app enhances your audio experience. It's great to hear the wired option is practical and that the headphones effectively reduce background noise. We're also glad you find Bluetooth connectivity easy and appreciate their portability for travel. Thank you for sharing your positive feedback about the WHULT900N headphones!

      Best regards,
      -Fred Sony_US

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