Customer Ratings & Reviews

Hello Renne,

Thank you for sharing your experience with the WHULT900N! We're delighted to hear that it provides a comfortable fit and that the noise-canceling feature met your needs. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!

Best regards,
-Fred

Hi AnshumanS,

Thanks for sharing your thoughts!

We're thrilled to hear you're still a long-time fan and your new ULT WEAR headphones are a great fit. We also appreciate your honest feedback about the noise cancellation in high-wind environments—we are always working to improve our products, and your insights are a huge part of that process.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi LeontinW, We’re so glad to hear that the ULT WEAR headphones are working well for you, especially with the soft, comfortable cushions and just-right noise canceling to help muffle outside sounds. It’s fantastic that they’re supporting your need for background music with ADHD, comfort and functionality are key! Thanks for choosing Sony. -Jess

Hello Valorie,

Thank you for choosing Sony!

We're delighted to hear that you've had such a positive experience with the WHULT900N headphones! It’s fantastic to know they’ve made your workouts and relaxation time even better. Thank you for sharing your feedback, and we're glad you have zero regrets about your purchase!

Best regards,
-Fred

Thank you for your enthusiastic review of the WHULT900N, Raj99! It brings us great satisfaction to hear that you find the super bass sound and comfortable design ideal for long periods of use, including your gym sessions. These headphones are indeed designed to cater to bass heads with their exceptional sound quality and impressive battery life.
Thank you for choosing Sony for your audio experience!
Gus

Hi, Listening,

Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi ElijahA,

We're pleased to learn that your Sony headphones deliver even better bass and such a comfortable fit compared to the XM4s—and thank you so much for sharing your positive 4-star review! Enhanced low-end audio and all-day comfort are standout features of the WH-ULT900N, so it's fantastic to know they've made a real difference for you.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Thank you for your fantastic review, TylerN!

We are absolutely thrilled to hear that you love the sound quality of your WH-ULT900N headphones!

It's also wonderful to hear that you're enjoying the convenience of the Quick Attention feature—being able to simply cover the ear cup with your hand to instantly lower the volume and hear others is one of those small touches we designed to make your day-to-day use seamless and awesome.

Thank you again for your strong 10 out of 10 recommendation and for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Andrew, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Thank you so much for sharing your feedback, DavidJ! It brings us great joy to hear you're enjoying the sound quality and lightweight, comfortable design of your WH-ULT900N headphones. It's wonderful to know they feel good even during long listening sessions. Your positive experience inspires us to keep delivering headphones that combine excellent audio with long-lasting comfort. If you have any favorite features or ways you use your headphones, feel free to share—we love hearing from our community! Enjoy your music!

Thanks for being a valued member of the Sony family.

Best regards,
Gus
Sony Social Media Team

Hi Abcdefghijklmnop, We’re so glad you’re enjoying the comfort, especially with your stretched ears and industrial piercing, and the customizable bass control for your audiobooks and music! It’s awesome that the quick bass adjustment without an app is working out for you. We totally get your feedback about the noise canceling in a super noisy spot like an auditorium full of kids. To make the most of the noise canceling function, we recommend to make sure that headphones are worn properly and also turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Thank you for sharing your feedback and for choosing Sony! -Jess

Hi Jaceinyourface, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl

Hi LegionOfJoom, thank you for taking the time to share your thoughts on the Sony - ULT WEAR! We are happy to hear that you like the superior sound quality they deliver. In regards to the active noise canceling going in and out randomly, we would like to share some steps that can help:
1- Turn off the Adaptive Sound Control, this feature detects the wearer's actions and will adjust the noise canceling function automatically, turn it off to have a stable noise canceling effect
2- Check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. You can do this on the Sony Sound Connect App
3- Initializing the headset to restore factory settings, you can follow the instructions in the link below: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
Also we appreciate your feedback about the plastic designed and will be sharing it to our development team. Thanks for choosing Sony, regards. -Dominick

Thank you for your very helpful and detailed review, DearDebbie!

We're thrilled to hear that you absolutely love the color and find the sound to be perfect on your WH-ULT900N headphones. We designed these for both style and high-quality audio, so your feedback is fantastic!

We also genuinely appreciate your constructive feedback regarding the attachment point for the earmuff cushion. We understand your concern that the earpad connection point can be a significant factor in long-term wear performance, and we certainly want our products to be durable for years of enjoyment. We will be sure to pass this specific observation on to our engineering team, as continuous improvement is a core part of our design process.

We're glad that overall, you find them to be terrific! Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hello Delaney,

Thank you for choosing Sony!

We're beyond pleased to hear that you're finding your WHULT900N headphones comfortable for long periods of use and that the sound quality is great! Our design focuses on maximizing both comfort and audio experience, so it is truly gratifying to hear that we have achieved success in both areas.

Best regards,
-Fred

Hi PaigeM, thanks for sharing your wonderful experience with the Sony - ULT WEAR! We're truly happy to hear you're loving the premium noise canceling with dual noise sensor technology, as well as their smooth cushions which makes them a perfect option for long-listening sessions too! Thanks for choosing Sony. Best regards, -Dominick

Hi NicholeS,

Thanks so much for the awesome review! We're thrilled to hear you're loving your new headphones and that they're a perfect fit—literally and sound-wise. That bass is great! Enjoy every moment of your listening experience, and thanks for choosing Sony!
—Aldair

Hi Bungo, thank you for your detailed review and for sharing both your positive experiences and concerns. We're glad to hear you found the sound quality of the WH-ULT900N impressive, especially in comparison to the WH-1000XM4.

You’ve raised an important point about noise canceling performance. The WH-ULT900N is designed to deliver robust sound and effective noise canceling for daily environments like offices, public transit, or home use, but it does have different noise canceling hardware and processing compared to our flagship WH-1000XM4. The WH-1000XM4 features Sony’s industry-leading noise canceling technology, which is specifically engineered to handle more challenging environments, such as warehouses or other extremely loud locations.

While the WH-ULT900N provides solid everyday noise reduction, especially at its price point, its performance in highly intense noise environments will be less comprehensive than the WH-1000XM4. We appreciate your clear comparison—it’s feedback like this that helps future customers pick the model that best fits their needs, and helps us as we continue to refine our products.

If you have any other questions about features or want suggestions for maximizing performance in specific environments, feel free to ask.

Thank you again for being part of the Sony family!

Best regards,
Gus
Sony Social Media Team

Hi Aric, Thank you for sharing your amazing feedback on the ULT WEAR headphones! We’re delighted to hear you’re enjoying the comfort, portability, and sound quality. It’s great to know the noise canceling feature is working its magic for you, and that you’re loving the handy option to cup one headphone to toggle it off. Thanks for choosing Sony! -Jess

Hi Ammcpq,

Great! We're glad that you like the design, comfort, and sound quality of the headphones. Thank you for choosing Sony!

-Ralph