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Customer Ratings & Reviews

Your price for this item is $178.00
The comparable value price is $248.00

Customer reviews

Rating 4.6 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the ULT WEAR Wireless Noise Canceling Headphones, particularly praising the sound quality, comfort, and bass. Many are impressed with the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 766 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ult wear, great for bass heads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony ult wear are good reliable headphones that are great alternative to the xm series with all the same features. But, what makes it different is the bass that blasts your ears eveytime you listen to music which makes us bass heads excited. These headphones are great for people who like clear bass and no muddyness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brandon,

      Thank you for choosing Sony!

      We're really happy to hear that you're enjoying your WHULT900N headphones! It's fantastic to know that the clear, powerful bass is hitting all the right notes for you, and that you find them to be a great alternative to the XM series.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of these headphones! They are so comfortable that I can wear them all day! Good for the gym and cozy gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eeehsah!
      We really appreciate you sharing your thoughts on the WH-ULT900N headphones.
      It brings us great satisfaction to hear that you love the color and that they are so comfortable you can wear them all day.

      The WH-ULT900N headphones are specifically designed for long-wear comfort and premium sound quality, featuring our ULT Power Sound button that offers two distinct sound modes for deep and resonant bass. Plus, they include advanced Noise Canceling Technology to help you focus during your workouts or fully immerse yourself in a game.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    ULT headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones; the bass is both deep and clear, nor distortion, or rattle, and when you use noise canceling it's even better, and the beest headphones I have ever had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestD, Thank you for the positive review! We're thrilled to hear you like the deep bass, sound clarity, distortion-free sound, and exceptional noise canceling of your Sony ULT WEAR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect College Headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So personally, I am more of a decorate all- make things matter most to me kinda person. Having an almost blank canvas to stick stickers, ribbons, etc. added bonus. But functionally, down to the ease of access for fixing the equalizers, the noise cancelling is super good to! Could barely hear my roomate right next to me, or even someone trying to get my attention down a sidewalk. Good and recommend it to middle ground price and excellent usage returns!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,
      Thank you so much for taking the time to share your thoughts about the WHULT900N headphones! We're happy to hear that you appreciate the versatility of our design. It’s great to know that you find the ease of access to the equalizers and the effectiveness of the noise-cancelling feature to your liking. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 1 out of 5 stars

    Faulty headphones and even worse customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC,

      This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.

      We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bass Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing quality. I upgraded from an old pair of Sony headphones I loved- and these made me happy I made the decision to do so. If you love strong bass in your audio, these are absolutely the headphones for you. They are super straightforward to use, and I have no issues getting them to connect even between multiple devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LaurenK,

      Thank you for choosing Sony!

      We're thrilled to hear you're enjoying your WHULT900N headphones! It's great that they've exceeded your expectations after upgrading from your old Sony pair. We're glad you're loving the strong bass and find them easy to use across devices. Thank you for sharing, and enjoy your music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony ULT headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I used them to study, the way it can cancel noise is awesome. Keeps me focused in my studies. The ULT button brings a high base. Highly recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,

      Thank you for the 5-star rating and we're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Ult headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality on these, and also love the battery life that last up to like 3 days. I would 100% recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaneC, thank you for the five-star rating! We're delighted to hear you're enjoying the ULT WEAR headphones, just pressing the ULT button you can boost the bass & feel the incredible power of sound! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome headphones that bump!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things rock. They sound great for all kinds of music. The ANC works really well. Bluetooth connection is easy. The battery life is fantastic. The spatial 3D is super cool and fun to use when you find the right music source. I would buy them again and they would make a great gift. Save some money over the XM5s and give these a try!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Great! We're thrilled that you like the sound quality, noise canceling function, Bluetooth connectivity, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    XM5 Competitor!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily some of the best nose cancelling and active listening i’ve ever heard in headphones along with an excellent and customizable sound profile parried with the ULT button to track bass to your preference (amazing for its bassheads) come together to make the ultimate sound experience that i don’t see myself replacing four a very long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinS,

      Perfect! We're glad that you like the noise canceling function, sound quality, and ULT button of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted something that blocked out noise on a flight. These did exactly that, and had a sharp and clean sound to them. I absolutely love them. Only thing I would change is add a clip or something to attach the headphone case to a bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Javi! We are thrilled to hear that the WH-ULT900N headphones were so successful at blocking out noise on your flight and that you love the sharp and clean sound.

      We designed the ULT POWER SOUND series with active noise cancellation specifically for situations like air travel, so it's rewarding to know that they are meeting your needs.

      We appreciate you sharing your suggestion about adding a clip to the headphone case. We understand how important it is to be able to securely attach your headphones, and we will absolutely share this feedback with our development team for future consideration.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and functionality. Easy to use. Great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, PeterS,

      Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you have been enjoying your Sony Headphones! Equipped with Sony’s premium noise cancelation and dual noise sensor technology, ULT WEAR intuitively blocks out external noise wherever you are!

      Thanks for choosing Sony, have an amazing day! -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones really keep the noise out. I use them with my IPad and have really good sound quality with them. I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your great review, LeslieL!

      We are so pleased to hear that your WH-ULT900N headphones are performing exactly as they should, and that they really help keep the noise out!

      It's fantastic to know that you're also enjoying the really good sound quality while using them with your iPad.

      Thank you again for your strong recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony ULT wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good comfort, the only problem is the connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SebasRS,

      Thank you for choosing Sony.

      We sincerely appreciate your kind words regarding the sound quality and comfort of our WHULT900N headphones! Your support means a lot to us. We're sorry to learn that you've encountered connectivity issues.

      To help us better understand the connectivity issues you're experiencing and gather more details, please reach out to us directly via email at socialsupport@am.sony.com. We would appreciate it if you could include the following information in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      We look forward to hearing from you and helping you resolve this!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You have to to get one of this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betten than Beats! This headphones are a game changer, they dont slide, has a great bass, noise control is on point. Best purchase ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosselinR, Great! We’re so glad you’re loving them! It’s fantastic to hear they’re outshining Beats for you with their secure fit, killer bass, and spot-on noise control. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    BaSS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is pretty good, although these headphones are cheaper than the XM-4, they do push above their weight class in terms of bass and the shear volume of air that they push into your ears. It sounds like having two subwoofers being next to your ears, depending on the person good or bad. For me good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxwellM,

      You made the right choice with the ULT WEAR headphones! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to help with sensory issues. And this HELPED. Best purchase i ever made, well worth the money spent. The boise cancelling iscthe best feature, th bass makes music feel more real, and i love tht i can press the power button and itll tell me th battery percentage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanelG, thank you so much for sharing your experience! We're honored to hear that the Sony - ULT WEAR headphones have made such a positive difference for you. It's wonderful to know the noise cancelling has helped with sensory challenges and that the deep bass and battery voice prompt have added to your enjoyment. These headphones were designed to offer comfort, clarity, and control, and we're so happy to hear they've become your best purchase yet. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Rock's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I do have to say they Sony Headphones Kick Booty...The sound the noise cancelling is perfect for on the go or traveling I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaC,

      We're thrilled you love the ULT WEAR Wireless Noise Canceling Headphones so much.

      It sounds like the powerful sound (especially the bass) and the excellent noise canceling are making your travel and on-the-go listening perfect, which is exactly what we designed them for.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with the noise cancelling aspect. Fits well and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Stephen,

      Thanks for the 5-stars rating! We are really happy to hear you are enjoying your Sony Headphones and their amazing sound quality and noise cancelling! Do not forget to press ULT and feel the power of sound and bass, so you can set the vibe and yourself at the center of your music wherever you are.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Charge holds well. No connection issues.

    I would recommend this to a friend