Customer Ratings & Reviews
- Model:
- WHULT900N/W
- SKU:
- 6576181
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the amazing sound quality, comfort, and impressive bass of the ULT WEAR Wireless Noise Canceling Headphones. Many appreciate the exceptional battery life and lightweight design. However, some customers have noted that the volume could be higher. Overall, the headphones are praised for their connectivity, fit, active noise cancellation, and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Low-mid for Noise Cancelling w/o Audio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these specifically for noise cancelling and that feature is only ok. Most of the time there's a delay or the headphones turn off altogether. However, the audio is fire. QIf looking for noise cancelling without music I would look into another brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, SCU13.
We are truly sorry to hear that the noise-cancelling performance on your WH-ULT900N headphones has been disappointing and that you have experienced issues with delay or the headphones powering off unexpectedly. That is certainly not the reliable experience we intend to deliver.
We do, however, appreciate you highlighting that the audio quality is "fire"—we are thrilled you love the sound signature!
We would like to help you resolve the noise-cancelling and power issues so you can enjoy the full functionality you paid for. These behaviors can often be resolved by ensuring the headphones have the latest firmware update via the Sony | Headphones Connect app, or by performing a system reset.
Please contact our dedicated support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so our specialists can guide you through the specific troubleshooting steps and ensure your headphones are performing optimally.
Thank you for bringing this to our attention and for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Perfect headphones just below XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really worth the buy if you have bigger ears they fit perfectly and the noise canceling is on par with the top brands like AirPods. Doesn’t lack features either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Renne,
Thank you for sharing your experience with the WHULT900N! We're delighted to hear that it provides a comfortable fit and that the noise-canceling feature met your needs. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
Sony continues to improve
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having had previous versions of the extrabass headphones to compare with the ULT’s are lighter and more comfortable to wear than previous generations with the headband being the biggest improvement. Sound quality is also excellent for a good all purpose headphone set with the bass function being able to deliver extra punch without any harshness in the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ammcpq,
Great! We're glad that you like the design, comfort, and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Faulty headphones and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeC,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.
We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my best friend, love the noise cancellation. The music sounds great and clear without having the volume super high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NessaM,
We are immensely pleased to hear that the gift for your best friend was such a success! It is fantastic to know that the noise cancellation is performing so well and that the music clarity allows for an excellent listening experience even at lower volumes. We hope your friend enjoys many hours of great music with their new headphones.
Thank you for making Sony part of your daily listening.
Best regards,
Dominick
Great alternative to more expensive over ears!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the wife because I have a lot of love for the WH-1000XM5’s that (now XM6’s) are a little more expensive with similar features. Her review is good sound, good battery life, easy to connect, and comfortable. I put 5 stars but would probably say it’s closer to 4.5/4.7. They are worn for work (10hrs) and after about 6 hours can get a little uncomfortable and the noise cancellation is good for the price but not as good as some of the higher priced alternatives. Comparing the build to the more expensive WH-1000 versions, they are lighter and a little less sturdy/durable. I would say one of the better if not best over ear headphones for its price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitch,
It is great to hear such a thorough and honest comparison of the ULT WEAR headphones with the WH-1000XM series!
We are so glad your wife is enjoying the good sound, reliable battery life, and easy connectivity. We specifically designed the ULT WEAR to offer a tremendous audio and ANC performance package in its price range, making it a fantastic companion for a long workday.
We also appreciate your insights regarding the differences in comfort during extended 10-hour use and the noise cancellation compared to our premium, higher-priced models. This feedback is invaluable as we continue to refine our products to meet every user's needs.
Thank you for trusting Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point I paid (145) it a great buy. The noise cancelling is top tier for its price range and the base boost is dope for my EDM playlist. You can even use the Sony EQ app and adjust the vocals for songs, at first the instruments were over powering the vocals but I changed It. Great purchase for a budgeting buyer
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, TyreekB!
We are thrilled to hear that you found the WH-ULT900N headphones to be a great purchase at their price point, especially for a budgeting buyer.
It's rewarding to know that the noise-canceling is hitting "top tier" for you, and that the Bass Boost mode is "dope" for your EDM playlist! That's exactly what we designed the ULT POWER SOUND series for.
We also appreciate you highlighting the power of the Sony EQ app! We built that feature so users like you can customize the sound profile, and it’s great to hear you successfully tweaked the balance to prevent instruments from overpowering the vocals.
Thanks again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Lightweight comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super bass sound. Comfortable to wear for long period. Good battery life. Made for bass heads. I’m using it for gym and they get the job done
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review of the WHULT900N, Raj99! It brings us great satisfaction to hear that you find the super bass sound and comfortable design ideal for long periods of use, including your gym sessions. These headphones are indeed designed to cater to bass heads with their exceptional sound quality and impressive battery life.
Thank you for choosing Sony for your audio experience!
Gus
- Pros mentioned:Sound quality
New headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Noise canceling on these headphones are great for those loud places like the gym or plane rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WailyV,
We are thrilled to hear that the noise-canceling performance is working so well for you in those loud environments! It’s great to know you’re enjoying the amazing sound quality of your ULT WEAR headphones during your travels and workouts.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Peace and quiet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling really helps when you’re on two flights full of crying children. After two separate flights, 1 being 6 hours the other being 9 hours. I still had 90% battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently took a trip and these were so good. No plane noice, no babies crying! I didn’t even heard the flight attendant ask me for a drink. The only problem with these is the placement of the power button. If you try to reposition your headphones you could knock the power off!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MJinSunrise,
We're delighted the ULT WEAR Wireless Noise Canceling Headphones were fantastic on your trip, perfectly blocking out all that unwanted sound! We apologize for the frustration with the power button placement causing accidental shut-offs. A quick fix is to re-map the Custom button's function in the Sony Headphones Connect app to avoid accidentally powering down the unit. If you need further help, please contact our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Top Choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent and the controls are easy to understand and get used to. The app is handy ad easy to use as well. The best sounding pair of headphones when I went in store to pick. Very happy with them 6 months later!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OliverS,
It brings us great satisfaction to hear that you are still so happy with your Sony ULT WEAR headphones six months after your purchase! We are especially glad to hear that the excellent sound quality and the ease of use for both the controls and the companion app have stood out to you. We designed the ULT WEAR line to be both powerful and intuitive, and your feedback confirms we hit the mark!
Thanks for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
All around great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 out of 10 would recommend if you enjoy heavy bass. Pretty comfortable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ALEXM,
Thank you for choosing Sony!
We're immensely pleased to hear that you rated the WHULT900N a perfect 10 out of 10! Your recommendation means a lot to us, and we're glad to know that you enjoy the heavy bass and find them comfortable. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphone for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality extremely clear, love the ult mode with the most base. I've been listening to my playlist and the headphone give a much better experience. I bring these headphones with me everywhere I go whenever I can, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, KyleW!
We are absolutely delighted to hear how much you are loving your WH-ULT900N headphones! It's fantastic to know that you are experiencing great sound quality and that they are delivering such an extremely clear listening experience across your entire playlist.
Your appreciation for the ULT Mode is especially rewarding! We designed that feature to give listeners the option to instantly boost the low-end frequencies, so we're thrilled to hear that the "most base" setting is perfectly enhancing your music and providing a truly better, more immersive experience.
It's wonderful that your WH-ULT900N headphones have become your go-to companion, coming with you "everywhere I go."
Thank you again for your strong recommendation and for making Sony a part of your daily music experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
Well worth the money!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a long time to decide to purchase these for myself. Like most people, I have Air Pods and I talked myself of the purchase. I finally purchased them. I have zero regrets. My Air Pods I have to keep track of, when they get sweaty in the gym, one usually stops working. These are great for my workout and just relaxing. I have only charged them once since purchasing them. Craziness!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Valorie,
Thank you for choosing Sony!
We're delighted to hear that you've had such a positive experience with the WHULT900N headphones! It’s fantastic to know they’ve made your workouts and relaxation time even better. Thank you for sharing your feedback, and we're glad you have zero regrets about your purchase!
Best regards,
-Fred
- Pros mentioned:Comfort
Buy these
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones I have ever owned. When looking for new headphones I was recommended these buy a best buy employee and I see why. I have had them for over a year. It has been amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbdulC,
We are excited to hear that your ULT WEAR headphones are your favorite pair you have ever owned, even after a year! It's wonderful that you are still enjoying the amazing sound and powerful bass. Thank you for your loyalty to Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Awesome headphones that bump!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things rock. They sound great for all kinds of music. The ANC works really well. Bluetooth connection is easy. The battery life is fantastic. The spatial 3D is super cool and fun to use when you find the right music source. I would buy them again and they would make a great gift. Save some money over the XM5s and give these a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH,
Great! We're thrilled that you like the sound quality, noise canceling function, Bluetooth connectivity, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
XM5 Competitor!!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily some of the best nose cancelling and active listening i’ve ever heard in headphones along with an excellent and customizable sound profile parried with the ULT button to track bass to your preference (amazing for its bassheads) come together to make the ultimate sound experience that i don’t see myself replacing four a very long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevinS,
Perfect! We're glad that you like the noise canceling function, sound quality, and ULT button of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony never disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, not too heavy, fits pretty comfortably. The sound is clean and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Listening,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Kids got tate.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kid loves these. She hadnt ever had a good pair of headphones and her eyes got wide when she played her favorite song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GavinR,
It’s a true pleasure to hear about your daughter's reaction to her new ULT WEAR headphones! There is nothing quite like hearing a favorite song with such clarity and powerful bass for the first time, and we are so happy we could provide that "eyes wide open" moment for her.
Thank you for choosing Sony.
Regards,
Dominick