Customer Ratings & Reviews

Hi there,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function and supplied case of the headphones. Your feedback about the sound quality is greatly appreciated. Aside from the Sony app's equalizer, you can also use the ULT function to enjoy a more powerful sound. You may find this link helpful:

https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001375636.html

Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi Snyderdobes,

We are excited to hear that the ULT WEAR headphones are the perfect solution for your wife! We designed these with plush, comfortable ear cushions specifically for those who prefer an over-ear fit, and it is wonderful to know she is enjoying the powerful sound and high-quality noise cancellation.

Thank you for choosing Sony to provide the perfect gift of music.

Regards,
Dominick

Hi, MaryAnn6,

Thanks for the review! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 30 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi ShoulderDevil, thank you so much for your excellent review of the Sony WHULT900N headphones! We are thrilled to hear that you find them very comfortable and appreciate the excellent sound quality with significant bass.

Our WHULT900N headphones are designed to deliver high comfort and superior audio performance. The plush ear cushions and ergonomic design ensure that you can enjoy extended listening sessions without discomfort.

Additionally, the powerful bass is a standout feature, thanks to the advanced drivers and audio technology we use. It's wonderful to know that these aspects have enhanced your listening experience.

Your feedback is incredibly valuable to us as we strive to continue delivering high-quality audio products that meet the needs and preferences of our users. Thank you again for sharing your positive experience and for choosing us!

Gus

Thank you for the fantastic review, Tuna!

We’re thrilled to hear that the WH-ULT900N is hitting the mark for you, especially with that powerful bass! Knowing they’re outperforming the competition for you is the best feedback we could ask for.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi BraydonD,

We’re thrilled to hear the noise canceling is working perfectly for you! To improve call quality, please ensure your firmware is updated via the Sony | Headphones Connect app and check that your phone is using the "Hands-Free" Bluetooth profile during calls. This ensures the built-in microphones are properly prioritized for your voice.

Thanks for choosing Sony.

Best regards,
Eliab

Hi RicardoV,

Thank you for the awesome feedback! We're thrilled to hear that you love your new ULT WEAR headphones and that the store employee provided such helpful information to guide your choice.

Thanks for choosing Sony.

Best regards,
Eliab

Hi RedA, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl

Thank you for the review, Gpgard!

We’re thrilled to hear that the noise canceling on the WH-ULT900N is working so well and providing great value. It is wonderful to know that this Christmas gift was such a success!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi CodyB!
We are thrilled to hear that your new headphones are coming in handy whether you're hitting the gym or just out and about.

The WH-ULT900N features a dedicated ULT button that lets you toggle between two levels of deep, punchy bass. They also come with precise voice pickup technology, so your calls stay clear even if you're in a noisy environment.

Thanks for choosing Sony!
Best regards and a Happy New Year to you,
Estefany

Thank you for the fantastic review, CristianK!

We’re so glad the WH-ULT900N stepped up for your last-minute Zoom needs! It’s great to hear the built-in mic and easy-to-use controls are making your transition between work calls and music seamless. We designed them to be versatile, and it sounds like they’re a perfect fit for your routine.

Thanks for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi MichelleM,

We are so happy to hear that he loves the sound, style, and the Forest Gray color of his new ULT WEAR headphones! It is great to know the quality met your expectations.

Thanks for choosing Sony.

Best regards, Eliab

Hi CrystalB,

We are pleased that you're finding the ULT WEAR headphones comfortable and that they provide the perfect fit for you.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Mary,

Thank you for choosing Sony!

We’re elated to hear that you appreciate the quality of the bass, as well as the color and style of the WHULT900N headphones. Your recognition of these details inspires us to continue delivering products that combine excellent sound performance with appealing design. We truly value your support and look forward to providing you with even more exceptional experiences in the future.

Best regards,
-Fred

Hi Vivi,

We are really happy to hear that your brother is loving his new headphones and that they’ve made such a great impression!

The ULT WEAR is specifically engineered to provide a massive audio experience, and we are thrilled that the combination of our specialized noise-canceling technology and the powerful, deep bass is hitting the mark. By silencing the world around him, he can truly focus on the "ULT" button's signature low-end power, creating a concert-like atmosphere wherever he goes.

Thank you for choosing Sony.

Best regards,
Dominick

Hi Calpunk,

Thank you for the fantastic review! It makes us really happy to hear that you're enjoying the Sony - ULT WEAR headphones. It's great to know you're taking full advantage of the customizable bass settings to find the perfect sound for your music. We also love that the noise canceling is helping you enjoy your audio in noisy places. Your recommendation means a lot to us, and we hope you continue to love your new headphones!

Thank you for choosing Sony!

Best regards,
Dominick

Hi Zuri,

We are very glad to hear that you are finding these headphones stylish and a great value! While they certainly make a fashion statement, they are also packed with serious audio technology, such as the ULT button that allows you to boost your bass with two distinct modes for a deeper, more powerful sound. Additionally, the Sensor for Wearing Detection ensures your music automatically pauses when you take them off and resumes when you put them back on, adding a level of convenience that everyone can appreciate.

Thank you for trusting Sony.

Regards,
Dominick

Thank you for the fantastic review, MeganB!

We are so glad to hear that you’re loving your new WH-ULT900N headphones! It is wonderful to know that the noise canceling is hitting the mark for you, but we’re especially happy that the bass is standing out. We designed the ULT POWER SOUND series to deliver that deep, heart-thumping low end, and it sounds like it’s providing exactly the kind of energy you were looking for.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi MichaelT,


We are so glad to hear you are loving the ULT WEAR headphones! It is great to know that the powerful bass and excellent sound quality make them hard to take off.

Thanks for choosing Sony. 

Best regards,

Eliab