Customer Ratings & Reviews

Hi Jason,

That's excellent feedback! We're thrilled you're loving the ULT WEAR Wireless Noise Canceling Headphones and the incredible sound quality and bass response. It’s great you've highlighted the importance of using the app to unlock the full potential and customize the audio experience!

Thanks for choosing Sony.

Best regards,
Eliab

Hi TateS, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl

Hi Kiallen,

We're so glad to hear that your college-bound son loves his Sony headphones and truly appreciate your 5-star rating. It’s fantastic to know that their powerful noise cancellation and great sound quality are making a real difference in a busy dorm—even more reason to enjoy every moment.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hello JonC,

Thank you for choosing Sony!

We're honored to hear that you are enjoying the excellent performance of your WHULT900N headphones. We understand that some of the ancillary features, like the power charger, can be a bit confusing. We apologize for any inconvenience this may have caused. For a smoother experience with the controls and features, you may find this guide helpful: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293744.html.

We appreciate your trust in Sony and hope you continue to enjoy your headphones.

Best regards,
-Fred

Hi Nice, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl

Hi Irene,

We are pleased to learn that the Sony ULT WEAR headphones are comfortable to wear for extended periods! We are also thrilled you are experiencing the excellent audio clarity and appreciating the precise volume control. Designing headphones that are both high-performing and comfortable is a top priority. Thank you for your review and for choosing Sony!

Regards,
Dominick

Hi Efff,

Thanks for the review and the 5-stars rating! We designed the ULT series to deliver powerful, deep bass and high-quality sound for those who love to feel the music, while still incorporating our renowned noise-canceling technology. It's great to know that they are delivering an amazing experience to you!

Thanks for choosing Sony, have an awesome day!
-DiegoV

Hi Raymond,

We're so glad to hear that your Sony headphones are working great at blocking ambient sounds—and thank you for your fantastic 5-star rating. While voice and yelling can still be a challenge for any current technology, your headphones use advanced noise cancelling to make everyday listening more immersive and peaceful. Still, we greatly appreciate the comments, as our engineers are always working on new innovations, and your feedback helps shape future improvements.

Thank you for choosing Sony! We hope your day is as clear and comfortable as your listening experience!
DiegoV.

Hi DavidJ, Awesome! We are glad to hear that you are enjoying your new Ult WEAR Headphones! Thank you for choosing Sony! -Carl

Hello Williamspor,

Thank you for choosing Sony!

We’re excited to hear that you’re enjoying the exceptional sound quality of the WHULT900N headphones. Your recommendation means a lot to us, and we’re grateful that the headphones are enhancing your listening experience so positively.

Best regards,
-Fred

Hello LeslieR,

Thank you for choosing Sony!

We couldn't be happier to hear that you love the WHULT900N headphones and rate the sound quality so highly. Your enthusiasm inspires us to continue delivering exceptional audio experiences.

Best regards,
-Fred

HI Maytte,

We are thrilled to hear that you are enjoying the impressive noise cancellation and lightweight feel of your ULT WEAR headphones! It’s great to know that the sound quality is hitting the mark for you. If you haven't tried it yet, be sure to press the dedicated ULT button on the left earcup—it’s designed to add an extra layer of deep, powerful bass to your favorite tracks. Thanks for choosing Sony.

Best regards, Eliab

Thank you for your review, SarkisK! We are thrilled to hear that you are enjoying your WH-ULT900N headphones.

It is fantastic to know that they are effectively blocking outside noise and providing you with great audio for listening to seminars, music, and watching TV. We designed these headphones to be versatile and reliable in various environments, and it's rewarding to hear that they are serving you so well, whether you're at home or in a public place.

Thanks again for choosing Sony and for sharing your experience with us!

Best regards,
Gus Sony Social Media Team

HI JustinT,

We appreciate you letting us know about the microphone clarity on your ULT WEAR headphones for work calls. To improve this, please check your computer's audio settings to make sure the headset is selected as the "Headset (Hands-Free)" device for your microphone input, which uses the voice-optimized profile. We recognize that the design may look bulkier, as it is engineered to maximize comfort and deliver powerful bass.

Thanks for choosing Sony.

Best regards, Eliab

Hi CiscoC, Awesome! We're glad you like the amazing sound quality and excellent fit of your Sony ULTWEAR headphones. Thanks for choosing Sony! -Sam

Hi RoRo, We’re happy that you love the active noise cancellation, it’s definitely a standout feature. We'll pass along your feedback about the volume and bass to our team. The Sony ULT WEAR Headphones allow you to adjust sound equalization. You can customize the audio via a 5-band equalizer in the Sony Sound Connect app. There are preset EQ settings for various genres and a CLEAR BASS slider for bass control. The headphones also feature two ULT sound modes for enhanced bass, which can be combined with EQ adjustments: ULT1 for deep, low-frequency bass, or ULT2 to experience powerful bass. Glad you’re enjoying them overall! Thanks for choosing Sony. -Jess

Hi sboyddos, Thanks for sharing your positive experience with the Sony ULT WEAR headphones! We're so happy to hear about the incredible sound, excellent noise cancellation, and the impressive battery life. Enjoy your music and thank you for choosing Sony. -Jess

Hello AngelaN,

Thank you for choosing Sony.

We're excited to hear that you enjoy the sound quality and noise-cancelling feature of your WH-ULT900N headphones. We apologize for the discomfort you've experienced with extended wear and appreciate you sharing this with us.

To help enhance your comfort, we recommend reviewing the proper wearing techniques here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html.

Your feedback helps us support you better, and we're grateful for your continued trust in our products.

Best regards,
-Fred

Hi Thebest,

You made the right choice! We're glad that you like the design, sound quality, and dedicated app of the headphones. Thank you for choosing Sony!

-Ralph

Hi Leonel,

Amazing! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph