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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1037 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,037 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and I love this item I purchased from Best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AdonyeR!

      We are absolutely thrilled to hear that your WH-ULT900N headphones sound great and that you love your purchase! It's rewarding to know that our ULT POWER SOUND series is delivering the powerful and enjoyable listening experience you were looking for.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Not sure what this is for?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what i needed. The previous set broke on the headset which was a bummer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryJ,

      We are happy to hear that your new ULT WEAR headphones are exactly what you were looking for! We hope you enjoy the powerful sound and improved durability of this model.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and light for traveling and you pay less then the less than headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YusraA,

      We're thrilled that you find them great and light for traveling! We specifically engineered the ULT WEAR series to be comfortable and portable for your journeys. We're also glad that you feel the value is exceptional, offering a premium experience for less than other top-tier options. Enjoy the next level of sound and comfort on your travels!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More reliable and great sound than I thought love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamT,

      We are very glad to hear that the ULT WEAR headphones exceeded your expectations for both reliability and sound quality! It is fantastic to know that you love them and are enjoying the powerful performance of the ULT POWER SOUND feature. Thank you for giving us a five-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces were already wearing down after about a month of use and now most of the fake leather has worn off. Apart from the headset itself the steel series software is more annoying than it's worth. The sound quality of the mic is sub par; however, the sound quality and the 360 audio is amazing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmberP,

      Thank you for considering Sony products.

      It brings us great joy to hear that you appreciate the sound quality and 360 audio experience of your WHULT900N headphones. We’re sorry to learn about the wear on the ear pieces and the challenges you’ve experienced with the microphone and SteelSeries software. Your feedback is important to us, and we want to make sure you receive the support you deserve. We strongly recommend contacting our support team to provide more details and assist you further. Please have your unit handy, as they may need information such as the serial number to help resolve these issues.

      You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headsets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headsets! They block out noise and allow me to concentrate on my school work. Love the green color to have something different than the other college students.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can totally hear music, cancels all the noise and bass is Good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof3, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost, Very convenient to have all the settings in one app! Accidentally left them on for about two days and they still had battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user922522! Thank you for your feedback. We are delighted to hear that you find the WH-ULT900N headphones to be well worth the cost.
      It's fantastic to know that you appreciate the convenience of having all the settings accessible in one app. Plus, the long-lasting battery life is designed to keep you connected for days, allowing you to enjoy your music without interruption.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Daughter's headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Daughter loves these. A great choice for a teen that can't wear ear buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, NateC!

      We are absolutely thrilled to hear that the WH-ULT900N headphones were a great choice and that your daughter loves them! It's fantastic to know they provide a comfortable and high-quality listening experience, especially when traditional earbuds aren't an option.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I’ve ever heard, super clear. Great headphones overall and durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zenn,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHULT900N headphones deliver super clear sound and durability, making them the best you’ve experienced. Thank you for your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are Lightweight and noise cancellation is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyG,

      Great! We're thrilled that you like the design and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ULT headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent noise blocking. Could use more prominent right and left markings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB,

      Thank you for choosing Sony!

      We're excited to hear that the WHULT900N headphones are delivering great sound and excellent noise blocking. We appreciate your feedback regarding the right and left markings and will take it into consideration. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony All The Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earphones. Bass is very loud and perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi francis, Awesome! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Noise Cancellation and amazing sound quality with great bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffrey,

      Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used them every day and they are AMAZING. The bass is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LKTG,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son uses the WHULT900N headphones every day and enjoys the amazing bass. Knowing our product plays a part in his daily routine means a lot to us. Thank you for sharing such wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project by Sony. Found a really good deal at Best Buy. Definitely worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MangeshaB!

      We are thrilled to hear that you are happy with your WH-ULT900N headphones! It is great to know that you found a solid deal at Best Buy and that you feel the quality is definitely worth it. We hope you enjoy the powerful bass and noise-canceling features of your new project.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is next level. I use these as my daily’s at work. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEBRENI,

      We are honored to hear that the ULT WEAR has become such an essential part of your workday. Knowing that our next level noise cancellation helps you stay focused and immersed in your tasks is exactly what we strive for with the ULT POWER SOUND series.

      Thank you for trusting Sony to power your daily productivity.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    ULT WEAR HEADPHONES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!!! Better then my bose headphones great for the gym or any activity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dale,

      We are thrilled to hear that you're enjoying your new ULT WEAR headphones! It’s great to know they are performing well for your gym sessions and daily activities. We appreciate you choosing Sony for your audio needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ULT headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great, it’s loud and good quality. light on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngeliqueN, Thank you for your awesome review! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing for the price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little sister loves these headsets, they have so many amazing side details, for the price it’s a steal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BettyC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your little sister is enjoying the WH-ULT900N headphones and appreciates their detailed features. It’s always rewarding to know our products bring value and delight to everyday listening experiences. We truly appreciate your support and hope she continues to enjoy them for a long time.

      Best regards,
      -Fred Sony_US