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Customer reviews

Rating 4.7 out of 5 stars with 1037 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,037 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony ULT yu2981

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works on a plane with my hearing aids which is what I needed. I can listen to my book or or podcasts when flying. That being said, Im still not sure if it's working thru Bluetooth or just noise cancelling. I'm not real tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones - Great Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephews were able to enjoy this item gifted to him during the holidays. I purchased 2 and would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenvaB,

      We're so glad to hear that your nephews are enjoying their new ULT WEAR headphones! It's wonderful that they were a hit as holiday gifts, and we truly appreciate your recommendation.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality materials, good sound, dood bass and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They're comfortable. If you're a gym girly I totally recommend them. They dont fall off when doing weights or cardio. Noise cancelation is great. Battery life is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the recommendation, AJLu!

      We’re so glad the ULT WEAR is holding up during your gym sessions. It’s great to hear they stay secure through both weights and cardio while blocking out the world with that noise cancellation. Keep crushing those workouts!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts a long time, comfortable to wear for long periods. Sound quality is clear , NC works very well. Overall great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniB,

      We are glad to hear you're enjoying the long battery life and comfort of your ULT WEAR headphones! It’s great to know the noise cancelling and sound clarity are meeting your needs for long listening sessions.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the Bass

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Ult Mode on the hesdphines as well as the ANC is very satisfactory.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AthanHoeun,

      We are really happy to hear that you are enjoying the extra punch and the quiet environment these headphones provide! It is fantastic that the specialized audio tuning and the way they filter out the world have hit the mark for you, making your music feel more powerful and personal.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and gift for my husband who has difficulty hearing when they whisper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, OdalysB!

      We are so happy to hear that the WH-ULT900N was a great gift for your husband. It is wonderful to know that our headphones are helping him catch every detail, especially during those quiet moments in movies.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is very good and love using them when working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beanie!
      We are delighted to hear you're loving your WH-ULT900N headphones, especially the great sound quality for your workouts.

      We designed the ULT POWER SOUND series to give you that incredible audio experience, whether you're relaxing or staying active. For those intense sessions, you'll be glad to know the WH-ULT900N also features Digital Noise Cancelling to help you focus, along with a long battery life so the music doesn't quit before you do.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy on head and great sound, awesome price for what you get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      Great! We're glad that you like the comfort and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying sony headphone wont regret definitely gonna try to buy a xm-5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JesusM!

      We are thrilled to hear that you're loving your first pair of Sony headphones! It’s awesome that the ULT WEAR has made such a great impression with that powerful bass. We think you'll be blown away by the WH-1000XM5 when you're ready to level up—its noise canceling and sound clarity are world-class.

      Thank you for joining the Sony family!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    bluetooth sucks with PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing other than it constantly has bluetooth connectivity errors. Doesnt like playing game audio at the same time as a discord call? took off the *habdsfree* option and its just been a hassle the entire time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganC,

      We’re sorry for the frustration. To keep your game audio clear during Discord calls, ensure your Output Device is set to ULT WEAR Stereo and use your PC's built-in mic (or a separate one) as the Input Device instead of the headset mic.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. I wear them both when working out in the gym and while gardening outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KirkW,

      Thank you for choosing Sony!

      We're excited to hear that you enjoy the great sound and comfort of your WHULT900N headphones. It’s wonderful to know they accompany you so well both during workouts and gardening, supporting your active lifestyle in different ways.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good active noise cancellation and they produce amazing sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanF,

      We're so glad to hear that your Sony headphones deliver good active noise cancellation and produce amazing sound quality! Thank you for your outstanding 5-star rating—those immersive features truly make listening a pleasure.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Has so many convenient features like swiping up or down on the side to control volume. Extra bass sounds great, without any distortion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tinytune,

      Thank you for choosing Sony!

      We’re glad to hear you’re enjoying the outstanding sound quality and convenient features, such as the intuitive swipe controls for volume adjustment of the WHULT900N. It’s great to know the EXTRA BASS feature delivers powerful sound, helping you get the most out of your music. We appreciate your feedback and hope you continue to enjoy your listening experience with Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear highs and booming hard hitting bass, a concert in headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vinnie,

      We're excited to hear you're enjoying the clear highs and powerful bass of your Sony ULT WEAR headphones—it really is like having a concert wherever you go!

      Thanks so much for sharing your experience, and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought due to my having hearing issue and spouse does not..tv had to be so loud it hurt his ears.. but does not work for this purpose as when i use headphones.. it shuts off tv volume for him..but great sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Paigeey.

      We’re glad you’re enjoying the great sound of the WH-ULT900N, but we're sorry to hear about the volume cutting out for your spouse. We understand how important it is to find a balance that works for both of you, especially when dealing with hearing challenges.

      On many Sony TVs, you can actually output sound to both the headphones and the TV speakers simultaneously by adjusting the Audio Output settings in the menu. This would allow you to enjoy your headphones while your spouse listens at his preferred volume.  

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great bass and bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want clear sound and good bass for the price these are for you. Great for working out or anything. I would buy these two times over.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMK216,

      We are immensely pleased to hear that the ULT WEAR has delivered the clarity and powerful bass you were looking for! It is fantastic to know they are keeping up with your workouts and daily activities—hearing that you would buy them twice over is the highest compliment we could receive.

      Thank you for choosing Sony to power your soundtrack.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Awesome bass, and great sound quality overall. And also great price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bass4life,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're enjoying your WHULT900N headphones! We're glad the sound quality and bass are hitting the mark, and that you're happy with the price. Thanks for the positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, their tough, and reliable. Overall good product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJFOYT,

      Thank you for your review! We are glad to hear that you find the ULT WEAR headphones to be a tough, reliable, and overall great product.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tana's Sony Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is much better than my previous Sony earphones. The sound is clear and connects to my TV quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanaL,

      That's fantastic to hear! It sounds like you're really enjoying the Sony WHULT900N headphones. We're thrilled they're providing such clear sound and a quick, seamless connection to your TV. It's always great when an upgrade makes such a noticeable difference in your listening experience!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US