Customer Ratings & Reviews

Thank you for the feedback, MissyV!

We are so glad to hear you are loving that great noise cancellation! It is perfect for tuning out the world during a long flight.

We do appreciate you calling out the compatibility issue with the British Airways plug-in. Airplane headphone jacks can definitely vary by airline and aircraft model, so we will pass your note along to our team. For future flights, picking up a standard dual-prong airline adapter (which plugs right into your headphone cable) is a great, inexpensive way to get hooked up to the in-flight entertainment system!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Zenn,

Thank you for choosing Sony!

It brings us great joy to hear that the WHULT900N headphones deliver super clear sound and durability, making them the best you’ve experienced. Thank you for your positive feedback!

Best regards,
-Fred

Hi JessA, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl

Thank you for the wonderful review, NateC!

We are absolutely thrilled to hear that the WH-ULT900N headphones were a great choice and that your daughter loves them! It's fantastic to know they provide a comfortable and high-quality listening experience, especially when traditional earbuds aren't an option.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi WilliamT,

We are very glad to hear that the ULT WEAR headphones exceeded your expectations for both reliability and sound quality! It is fantastic to know that you love them and are enjoying the powerful performance of the ULT POWER SOUND feature. Thank you for giving us a five-star review and for choosing Sony!

Regards,
Dominick

Hi AhmetB,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality and battery life of the headset. Your feedback about the ULT function is greatly appreciated. This function can be adjusted depending on your needs:

ULT1: This setting emphasizes the deep bass range over other sounds.
ULT2: This setting emphasizes powerful sound more than ULT1.
OFF: Turns off the ULT button setting.

For more information, please refer to this link:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001375636.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hey John,

Thank you so much for your amazing 5-star review! We're thrilled you love our Sony ULT WEAR Wireless Noise Canceling Headphones and appreciate the sound quality and noise cancellation. We're glad you're enjoying the powerful bass modes too! Your support means a lot to us. Happy listening and thanks for choosing Sony!

- Romeo

Hello Tinytune,

Thank you for choosing Sony!

We’re glad to hear you’re enjoying the outstanding sound quality and convenient features, such as the intuitive swipe controls for volume adjustment of the WHULT900N. It’s great to know the EXTRA BASS feature delivers powerful sound, helping you get the most out of your music. We appreciate your feedback and hope you continue to enjoy your listening experience with Sony!

Best regards,
-Fred

Hello LKTG,

Thank you for choosing Sony!

It brings us great joy to hear that your son uses the WHULT900N headphones every day and enjoys the amazing bass. Knowing our product plays a part in his daily routine means a lot to us. Thank you for sharing such wonderful feedback!

Best regards,
-Fred

Thank you for the wonderful feedback, Mrgo!

We are so glad to hear the great audio for bass heads and the long-lasting comfort are hitting the mark for you! It is awesome to know that you find them comparable to the XM5s.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

HI LORENZOY,

We are thrilled to hear that your ULT WEAR headphones exceeded your expectations! It is wonderful to know you are enjoying them so much.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the detailed feedback, Qled!

We are so glad to hear that the 2x bass setting is hitting the absolute perfect sweet spot for your music and movies! That ULT button definitely packs a serious punch when you want that extra depth.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi TanaL,

That's fantastic to hear! It sounds like you're really enjoying the Sony WHULT900N headphones. We're thrilled they're providing such clear sound and a quick, seamless connection to your TV. It's always great when an upgrade makes such a noticeable difference in your listening experience!

Thanks for choosing Sony, have a great day!
DiegoV

Hello AmberP,

Thank you for considering Sony products.

It brings us great joy to hear that you appreciate the sound quality and 360 audio experience of your WHULT900N headphones. We’re sorry to learn about the wear on the ear pieces and the challenges you’ve experienced with the microphone and SteelSeries software. Your feedback is important to us, and we want to make sure you receive the support you deserve. We strongly recommend contacting our support team to provide more details and assist you further. Please have your unit handy, as they may need information such as the serial number to help resolve these issues.

You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Best regards,
-Fred

Hi Beanie!
We are delighted to hear you're loving your WH-ULT900N headphones, especially the great sound quality for your workouts.

We designed the ULT POWER SOUND series to give you that incredible audio experience, whether you're relaxing or staying active. For those intense sessions, you'll be glad to know the WH-ULT900N also features Digital Noise Cancelling to help you focus, along with a long battery life so the music doesn't quit before you do.

Thank you for choosing Sony!
Best regards,
Estefany

Hi JonathanF,

We're so glad to hear that your Sony headphones deliver good active noise cancellation and produce amazing sound quality! Thank you for your outstanding 5-star rating—those immersive features truly make listening a pleasure.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.

Hello Bass4life,

Thank you for choosing Sony!

It makes us really happy to hear that you're enjoying your WHULT900N headphones! We're glad the sound quality and bass are hitting the mark, and that you're happy with the price. Thanks for the positive feedback!

Best regards,
-Fred

Hi Vinnie,

We're excited to hear you're enjoying the clear highs and powerful bass of your Sony ULT WEAR headphones—it really is like having a concert wherever you go!

Thanks so much for sharing your experience, and for choosing Sony!

Regards,
Dominick

Hi MONIQUEP,

We are beyond pleased to hear that your son is loving his new Sony ULT WEAR headphones and that they have been a great investment. There is nothing better than finding a gift that brings that much enjoyment, and we truly appreciate you recommending them to others looking for a great audio experience.

Thank you for welcoming Sony into your family's daily life.

Regards,
Dominick