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Customer Ratings & Reviews

$248.00

Customer reviews

Rating 4.7 out of 5 stars with 1140 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users frequently highlight the amazing battery life and the deep, satisfying bass performance as standout features. While the overall experience is highly positive, a small number of users have noted that the maximum volume level is somewhat low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,140 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I really enjoy the noise canceling on them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic feedback on the WH-ULT900N, VictorA! We are elated to hear that you consider them a "great purchase" and that you really enjoy the noise canceling feature.

      We designed the WH-ULT900N with our latest noise canceling technology to help you immerse yourself in your music without distractions, and it brings us great joy to know that this feature is a key part of your experience.

      We appreciate you choosing Sony and for sharing your wonderful review!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend authentic brand new factory sealed gaming products from Best Buy I’m always very impressed an satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Newoceanblue!

      We are thrilled to hear you’re impressed with your new WH-ULT900N headphones. There is nothing quite like that factory-sealed unboxing experience, and we’re so glad our partners at Best Buy delivered the quality you expect from Sony.

      Enjoy the powerful bass and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headset Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product. The sounds qualities are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Siva,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're enjoying the excellent sound quality of your WH-ULT900N headphones. We appreciate you taking the time to share your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, sound cancelling capabilities really top notch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, thank you so much for the 5-star review! It makes us really happy to hear you're enjoying the Sony - ULT WEAR and that the noise-cancelling performance has impressed you. Enjoy the immersive sound, and thanks for being part of the Sony family! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ult wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is good but for heavy listners volume might not be the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VedantS,
      We are really happy to hear your feedback on the WH-ULT900N headphones. Your input is invaluable to us as we strive to improve our products and ensure that every user has the best experience possible.

      Regarding the volume, we understand that for some heavy listeners, the volume might not be as powerful as desired. We recommend using the Sony | Sound Connect app to change the EQ settings. This can help enhance the volume and tailor the sound to your preferences. Additionally, you can switch to ULT1 or ULT2 bass modes for a more intense audio experience.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sony to me better then bose and beats the quality and sound are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VictorG,

      Thank you for choosing Sony!

      We're elated to hear you're loving your WH-ULT900N headphones! It's fantastic that you find the quality and sound so amazing. We're thrilled they're delivering such a great audio experience for you!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and bass is really unmatchable, and overall a good deal and worth the every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sreekaran,

      Thanks for sharing your experience with us!
      It makes us really happy to hear the quality of the WH1000XM4 has impressed you! Continue to enjoy that great bass. Thank you for choosing Sony! -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, great sound a little problem with connectivity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethG,

      Thanks for the feedback on your ULT WEAR headphones! We're glad to hear you're enjoying the excellent sound. For the connectivity issue, please check for any available software updates via the Sony Headphones Connect app or by visiting our support page here: https://electronics.sony.com/
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best bass bar none

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best under 200 headphones you can buy! Best clean bass of all headphones at any price! ANC is best in class for price worth it and ambient sound is best I heard for over ears next to AirPods Pro max don’t hesitate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deykno,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function and ambient sound of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my wife, and we both love it. Great deal and will totally purchase another for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,

      We are so happy to hear that both you and your wife are loving the ULT WEAR headphones! It’s great that you were able to snag a deal, and we would be honored to have you join the Sony family twice when you're ready for your own pair.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Old is better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xb900n sound better and has much better bass and punch. New is not always better. Just re-release the xb900n sony. I bought the ult and xm4 on sale at the same time, the xm4 are much better if you cant find the xb900n’s. And the xm4 has similar bass but sound way better, it’s clear in all areas and less muddy with vocals. Listening to the new linkin park album with new lead singer her voice is dull and doesn’t even sound like her on the ult, Xm4 her voice is spot on and clear. No amount of eq will fix it i tried.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xpiper343,

      We're glad that you like the XB900N and XM4 headphones. It's unfortunate that you are not satisfied with the ULT WEAR headphones. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app).

      Sound quality may vary depending on the source content. Make sure to set the sound quality mode to "Priority on sound quality" using the Sony app.

      To adjust the bass quality depending on your needs, press the ULT button on the headphones. Each time the ULT button is pressed, the function changes to ULT1, ULT2, and OFF in this order. You will hear a notification sound each time the setting is changed:

      ULT1: This setting emphasizes the deep bass range over other sounds.
      ULT2: This setting emphasizes powerful sound more than ULT1.
      OFF: Turns off the ULT button setting.

      Hint: You can also use the “Sony Sound Connect” app to switch the ULT button setting to ULT1/ULT2/OFF.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine on black friday sale for $150 now they cheaper at $130 wish i waited but other then that good headphone if you like strong bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      You made the right choice with the Sony ULT WEAR headphones! We're glad that you are enjoying the sound quality of the headset. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and pass through and super good bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JosephK,

      Thanks for the review and the 5-stars rating! We are delighted to hear that you are enjoying your Sony Headphones so much! With amazing sound quality, powerful bass and a modern and comfortable design, we are sure you are going to love them even more as the time goes by!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistant made shopping very easy and was very knowledgeable to “all” electronic questions that I had. Even though I was undecided about what exactly I wanted, I was still made comfortable with my decisions. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, their tough, and reliable. Overall good product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJFOYT,

      Thank you for your review! We are glad to hear that you find the ULT WEAR headphones to be a tough, reliable, and overall great product.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    All around very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am older, as in older LOL, and my hearing probably isn't what it used to be but I spent over 30 minutes listening to these headphones and the XM4's and 5's and quite honestly I thought these sounded slightly better. In my opinion the bass as slightly better and the rest was very close. I have worn these almost daily for a couple of hours while I was working in my shop and I really have enjoyed them. The controls are easy to get used to and the swipe pad is very responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertJ, thanks for your thoughtful review of the Sony ULT WEAR headphones! It's truly valuable to hear your perspective, especially after comparing them directly to the XM4s and XM5s. We're genuinely delighted you're enjoying the powerful sound and bass, that's the ULT POWER SOUND making its impact. Thanks for making Sony part of your listening experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveee the noise cancelling!! Such great quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraB,

      We're thrilled you love the noise canceling on your ULT WEAR headphones! It's fantastic to hear you're enjoying the great quality. Thank you for the positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Why you should get these headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly for what I paid for them 100% worth it great audio great noise cancellation. They worked great for my plane rides to Mexico, Colorado and Wisconsin

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM, Awesome! We're thrilled to hear you like the exceptional noise canceling feature of your new Sony ULT WEAR. And good to know it made your plane rides to Mexico, Colorado, and Wisconsin even more enjoyable. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound.Better than the $99 one. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, JoseD! We’re delighted to hear that you’re enjoying the great sound quality and overall performance of the WH-ULT900N. Your comparison and satisfaction mean a lot to us. If you have any questions or want to share more about your experience, please let us know.

      Thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Bass headphones!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones are some of the coolest ones out there. They really are made with bass in mind and whenever you listen to heavy music it makes you feel like you’re there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harold,

      That's great! We're glad to hear that you like the bass sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US