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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1038 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,038 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent pair of NC headphones but glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. Noise canceling was good, nothing crazy. Transparency mode was excellent and the microphones for phone calls a lot better than others in the sony lineup. They were glitchy. If you trurn them on while wearing them the buttons and touchpad didn't work. You had to take them off and put them back on for the buttons and pad to work. Weird. Buy them on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Admecastillo, Thank you for your review of the Sony ULT WEAR headphones. We're glad to hear that you found the sound quality and noise canceling to be good, and that you were particularly impressed with the ambient mode and the microphone quality for phone calls. We apologize for the inconvenience you experienced with the buttons and touchpad not working when turning them on while wearing them. Please make sure that the firmware is up to date to ensure optimal performance. Also, try to initialize the headset. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony!
      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good noise cancellation good bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alvin1962, Thank you for the 5-star rating! We're delighted to know that you're enjoying the exceptional sound quality, superb noise cancellation, and powerful bass! Thanks for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Remove noise pollution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as intended- Great for long plane rides!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Quietflytime,

      Thank you for choosing Sony!

      We’re excited to hear that the WHULT900N headphones are enhancing your long plane rides. It’s wonderful to know they provide comfort and performance when you need it most, making your travel experience more enjoyable and peaceful.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and features are excellent. Very easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi H25431. We are very glad to hear that you are enjoying the excellent sound quality and easy-to-use features. At Sony, we strive to design headphones that deliver immersive audio and user-friendly controls, so it’s wonderful to know that these aspects stood out to you. We appreciate your feedback and thank you for choosing Sony!. -Milton. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products of sony and best sound quality. Worth buying it on bestbuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the noise cancelling is really good too. Really like how theres a toggle button for the noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwin, We are so glad to hear that you are happy with the sound quality and noise canceling of your new ULT WEAR headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, and not with high cost. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuadalupeF,

      Fabulous! We're truly delighted to hear about your satisfaction with the amazing sound quality and reasonable price of your ULT WEAR Wireless Noise Canceling Headphones. Thank you so much for your recommendation and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are some decent headphones, nothing mind blowing which is to be Expected. If you are looking for a decent sound quality with kind of bass heavy feel, I would say get these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayChanel,
      Thanks so much for sharing your thoughts. We really appreciate your honest take on the WH-ULT900N headphones. We're sorry they didn’t completely blow you away, we always aim for the best and your feedback helps a lot.

      If you want to tweak the sound to get an even better experience, try adjusting the EQ settings in the Sony | Sound Connect app. You can boost certain frequencies or play around with presets to dial in more bass or clarity, depending on what you like.

      Thanks for considering Sony products and for your feedback.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so far they have more padding and definitely feel more comfortable than my old MDR-XB950BT i got 8 or 9 years ago

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelseyjean, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are actually better than i expected them to be. The only reason im giving 4 stars instead of 5 is bc the color choices were limited. Definitely the best option for the price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AutumnP, We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a gift and they loved it, amazing sound proof.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosaG, We're glad to hear that the recipient loved them and enjoyed the excellent noise cancellation of the headphones. Your feedback is much appreciated! Thanks for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great Everytime. I use them in my studio and in my phone when I'm at work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rootztheproducer,

      Great! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great headphones. I had a pair of MX4's. They broke on me. These are close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marmar,
      Thanks so much for the feedback! We really appreciate you giving us another shot after your experience with the XM4s.

      We're genuinely sorry to hear that your previous pair broke on you. We know how frustrating it is when your favorite tech lets you down, so it’s great to hear that the WH-ULT900N is hitting the right notes for you so far.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really blocks outside noise. Music sounds great. I easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nitro, Thank you for the excellent review! We're very pleased to hear you like the amazing noise cancellation, great sound quality, and ease of setup of your Sony ULTWEAR headphones. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive owned. No issues after multiple months and so far seems to be very durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bestbuyer!

      We are absolutely thrilled to hear that the WH-ULT900N are the best headphones you've owned!

      It's especially rewarding to hear that they are proving to be very durable and that you've experienced no issues after multiple months. We engineer our headphones for both premium sound quality and long-term reliability.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Worth every penny! I would buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioR,

      We’re so glad to hear you’re happy with your purchase and that you find the ULT WEAR headphones worth every penny!

      Thanks for choosing Sony. 

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    BEST EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchase. The last set lasted me over 5 year, this is a new generation and i love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniellaA,

      That is fantastic loyalty! We're thrilled that your previous set lasted so long and that you are loving the improvements and features of the new generation ULT WEAR Wireless Noise Canceling Headphones! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones Frank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. I am very happy and enjoy the sound quality. I recommend it. I hope these headphones never fail me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankC,

      You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with powerful bass and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Nick,

      Thanks for the review! We are immensely pleased to hear how much you have been enjoying your Sony Headphones! Equipped with Sony’s premium noise cancelation and dual noise sensor technology, ULT WEAR intuitively blocks out external noise wherever you are! If you have any suggestions or ideas in order for us to earn that 5th star, we'd be more than glad to listen to them, so please, let us know!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Song Headphons ALT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had 100/10 better than AirPod maxs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacS,
      Thank you for your amazing review! We’re thrilled to hear that the Sony ULT WEAR Headphones have exceeded your expectations. It’s fantastic to know that they’ve become your top choice.
      Thank you for choosing Sony! -Maria Sony_US