Customer Ratings & Reviews

Hi Jackie, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig

Hi, NasD,

Thank you for the 5-stars rating! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing sound and noise cancellation feature! Offering up to 30 hours of battery life, you will enjoy uninterrupted listening with our cutting-edge technology.

Thank you for choosing Sony, have a fantastic day!
-DiegoV

Hi StacyL!
It brings us great joy to hear that the WH-ULT900N are the best headphones you have ever had! We truly appreciate you sharing that with us.

These headphones feature a dedicated ULT button that lets you switch between two levels of deep, punchy bass. They also include Advanced Noise Canceling and a high quality built-in microphone to ensure your phone calls stay clear even in noisy environments.

We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany

Hi Martha85,

Awesome! We're glad to hear that your recipient loves the headphones. Thank you for choosing Sony!

-David

Hi Chunky,

We are beyond pleased to hear that you’re enjoying the Sony ULT WEAR! We designed these headphones specifically for those who want that deep, powerful bass and high-quality sound without compromise, so it’s fantastic to see them recognized as some of the best in their class. Your support means the world to us, and we hope you continue to enjoy every beat.

Thank you for making Sony part of your daily soundtrack.

Regards,
Dominick

Hi CynthiaL,

We're thrilled to hear your son is loving the ULT headphones! Make sure he downloads the Sony Sound Connect app to elevate his experience even further.
Thanks for choosing Sony!
-Aldair

Hi Ore000000,

We're thrilled to hear you're loving the bass and sound quality of the ULT headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony!
-Aldair

Hi LenerH,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function. Your feedback about the sound quality and multipoint function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

With the ULT function, you can adjust the bass quality depending on your needs. Here are the functions of the ULT button:

ULT1: This setting emphasizes the deep bass range over other sounds.
ULT2: This setting emphasizes powerful sound more than ULT1.
OFF: Turns off the ULT button setting.

Additionally, you can use the equalizer function of the Sony app to fine-tune the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293788.html

When using the multipoint function, make sure to enable this function ("Connect to 2 devices simultaneously") on the Sony app. You may find this link helpful:

https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi. JohnO,

Thanks for the 5-stars rating! We are honored to hear to hear how much your daughter is enjoying her Sony Headphones! Equipped with Sony’s premium noise cancelation, dual noise sensor technology and up to 30 hours of battery, we are sure she will only get to love them more as the time goes by!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi, Dora,

We are really happy to hear you are loving your Sony Headphones! With their modern and comfortable design, and up to 30-hours of battery, you can enjoy to your favorite tunes for a prolonged time!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi AprilM, That's an awesome gift choice! Great to hear the Sony ULT WEAR headphones are a hit with their sound quality, especially for someone in music classes. She must be thrilled! Thanks for choosing Sony. -Jess

Hello AmyB, thank you for your five-star rating! We are delighted to know that you are enjoying the exceptional noise-canceling features of the ULT WEAR, which includes dual noise sensor technology and the V1 processor. Don't forget to press the ULT button to enhance the bass and experience your favorite songs like never before! Thank you for choosing Sony! Best regards, -Jenn

Hi CaylaC, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl

Thank you for the review, Rislife!

We’re glad to hear you’re finding the WH-ULT900N to be the best for audio on the go. We designed the ULT button to bring that front-row concert energy, and we're happy it's keeping your music moving! If you're looking for that extra "punch" beyond the ULT modes, we recommend playing with the Clear Bass settings in the Sony | Sound Connect app—it’s a game-changer for finding that perfect level of thump.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi PaulF!
Thanks so much for the review.
It brings us great joy to hear that your son is a big fan of his WH-ULT900N and finds them so useful for his phone and PC!

These headphones feature a dedicated ULT button for deep, powerful bass and advanced Dual Noise Sensor technology to block out distractions. They also support multipoint connection, allowing him to switch easily between his phone and computer.

We really appreciate you choosing Sony!
Best regards,
Estefany

Hi CourtneyB, we're happy to know that you like your new headphones! Thanks for choosing Sony! ~Earl

Hello ZullyG,

Thank you for choosing Sony!

It's truly wonderful to know that you had such a positive experience with the WHULT900N headphones! We're delighted to hear they provided the comfort and noise cancellation you were looking for during your travels. Your recommendation to friends and family means a lot to us, and we hope they enjoy the same restful sleep that you did. Thank you for sharing your thoughts!

Best regards,
-Fred

Hi MelissaO. We appreciate your 5 stars rating on our Sony WH-ULT900N/H headphones!. They are indeed equipped with advanced noise-canceling technology. Additionally, these headphones are designed to work best with low to medium pitch noises, such as background chatter or engine hum, making them ideal for various environments. We appreciate your business and thanks for choosing Sony. -Milton

Hello J0rges,

Thank you for choosing Sony!

We're excited to hear that your WH-ULT900N headphones are performing well for your gym sessions! We apologize for any frustration regarding the requirement of the Sony Sound Connect app for full control. Our goal is to provide a powerful and personalized audio experience through that interface, and we truly appreciate your patience as you navigate those features to get the most out of your workouts.

Best regards,
-Fred

Hi Yani88, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl