Customer Ratings & Reviews

Hi Greatvalue,

We're really happy to hear that your Sony headphones have been an important birthday present for your daughter and are getting plenty of use for gaming. Thank you for sharing your 4-star rating—it truly helps us improve. We're sorry to hear the cushions have worn more quickly than expected and appreciate you letting us know. The WHULT900N is designed to deliver immersive sound, making gaming sessions all the more engaging.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hello gamer,

It's wonderful to hear that you're able to enjoy watching TV and playing video games while the baby gets some well-deserved sleep. It's great that the Sony WHULT900N works seamlessly with both your TV and computer. One feature that you might find particularly useful is the ability to connect 2 devices simultaneously, allowing you to switch between watching TV and gaming without the need to constantly reconnect different devices. Enjoy your time with your grandchild and your new device!

Thank you for choosing Sony.
Best regards,
-Fred

Hi gsr69, Thanks for taking the time to share your experience on the Sony ULT WEAR Wireless headphones. While we're glad to hear that you enjoyed the sound quality, we're sad to hear that you feel discomfort when wearing them for a period of time. Adjusting the headband and the earpads properly could have help reduce discomfort while wearing the headphones. We hope that you'd still consider our other models in your next purchase. Regards, -Craig

Hi. Jenn,

Thanks for the 5-stars rating! We are immensely pleased to hear how much your kid is enjoying his Sony Headphones! Equipped with Sony’s premium noise cancelation and dual noise sensor technology and up to 30 hours of battery, we are sure he will only get to love them more as the time goes by!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi BigMan76,

We're delighted to hear that your Sony headphones have set such a high standard for wireless audio! Thank you for sharing your 5-star rating—it means a lot. The WHULT900N model is designed to offer immersive sound and outstanding comfort, making every listening experience truly exceptional.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hello FranklinJ,

Thank you for choosing Sony!

It's wonderful to hear that your WH-ULT900N headphones are performing flawlessly! We're delighted that you value the option to customize the bass settings via the app for various occasions. Your enthusiasm and perfect rating of 10/10 truly make us happy!

Best regards,
-Fred

Hi IsabellaR,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!

-Ralph

Hi RahulB,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you are satisfied with the product. We also understand where you are coming from regarding the display model. Please contact Best Buy directly so that they can address this concern. Thank you for choosing Sony!

-Ralph

Hi GustavoM,

Perfect! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!

-Ralph

Hi annmarie, it is truly wonderful to know that you're so impressed with your new WH-ULT900N headphones! We are incredibly grateful for your feedback, especially since this is your first Sony headphone experience.

The WH-ULT900N is designed to deliver a powerful audio experience along with premium noise-cancelling technology, ensuring you get truly immersive sound.

Thank you for choosing Sony!
Best regards,
Estefany

Hi VikSmooth,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the noise canceling function of the headphones. Your feedback about its adaptive feature is greatly appreciated.

When the Adaptive Sound Control on the “Sony Sound Connect” app is turned on, the wearer’s actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. For more information, please refer to this link:

https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP1000553425.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi UJAndersen,

Thank you for the 5-star review! We're so glad to hear that you find your WH-ULT900N headphones very nice and that you would recommend them. A standout feature of these headphones is the ULT button, which gives you two different bass-boost modes to choose from, so you can easily adjust the sound to your preference and get the perfect listening experience for any kind of music.

Thanks for choosing Sony, have a great day!
DiegoV

Hello Madman,

Thank you for considering Sony products.

We are sorry to hear that the provided instructions and app did not offer the clarity you were looking for. We understand how important it is to have helpful guidance when setting up your gear. To assist, we recommend visiting our digital manual for a deep dive into your WHULT900N headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/manuals. Furthermore, this guide explains how to get the most out of the app: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html.

If further assistance is needed, do not hesitate to contact us via official channels at: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Best regards,
-Fred

Hi JrM1, We're thrilled to hear that you are enjoying your ULT WEAR Wireless Noise Canceling Headphones. Thanks for choosing Sony. Carl

Hello deedo,

Thank you for choosing Sony!

It’s fantastic to know that you’re enjoying the WHULT900N headphones! We’re delighted to hear that you found them to be a great value for the price and that the setup process was a breeze. Thank you for your positive feedback!

Best regards,
-Fred

Hi AlanT,

Thanks for the fantastic review. We're immensely pleased to hear you love your new ULT WEAR headphones and the excellent audio experience they deliver.

We also appreciate you bringing up the feedback about your hair getting caught—this is valuable information to improve our products!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hello RamasojW,

Thank you for your wonderful review! We're thrilled to hear that you love your WH-ULT900N headphones. Our goal is to provide a superior listening experience, and it's great to see that reflected in your feedback.

The WH-ULT900N headphones come with the Sony | Headphones Connect app, which offers extensive customization options to adjust your sound settings according to your preferences. Some key features include:

Equalizer: Modify sound frequencies to suit your taste, with settings ranging from 125Hz to 8kHz.
Surround Sound: Experience virtually realistic surround sound with adjustable settings from Auto, ON, or OFF.
Voice Zoom: Emphasize voice or ambient audio, making it easier to focus on specific sounds.
Dialogue Enhancer: Enhance voice clarity, especially useful for dialogue-heavy content.

Advanced Auto Volume: Keep the volume level constant across different input sources, ensuring a consistent listening experience.

Thank you again for choosing Sony. We hope you continue to enjoy your WH-ULT900N headphones and all their advanced features!
Gus

Hello Enger,

Thank you for choosing Sony!

We're thrilled to hear that your friend is incredibly happy with their gift and that the WHULT900N headphones are working wonderfully. At Sony, we take great delight in hearing how our products bring happiness to our customers and their loved ones.

Best regards,
-Fred