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Customer reviews

Rating 4.7 out of 5 stars with 1034 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,034 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a great set of headphones!Wonderful sound and very comfortable!Highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MazzyDave,

      It’s a true pleasure to hear that you are so impressed with the value and performance of your new ULT WEAR headphones.

      We designed these to be the ultimate companion for bass lovers, and it’s wonderful to know you’re enjoying that signature high-quality sound. We also understand that comfort is just as important as audio quality, which is why we focused on using smooth cushions and a pressure-relieving design to ensure they stay comfortable for those long listening sessions. Whether you are using the "ULT" button to feel the deep, soul-shaking bass or enjoying the advanced Noise Canceling features, we are glad they are hitting the mark for you!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Made me rethink my standard for headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying headphones like this and I am very surprised with not only the build quality but also the sound it has, the bass in these are pretty will balanced with the rest of the audio. The audio pass through mode feels a bit lacking but maybe it's just a function that I'm still getting used to. The battery stays charged for a while even though that isn't my main way of using the headphones, I use the aux option most of the time, but still a massive bonus when I do use them wireless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheltonT,

      That's great feedback! We're thrilled to hear how much you're enjoying the excellent build quality and the well-balanced sound and bass of your new ULT WEAR Headphones. We appreciate your honest note on the audio pass-through mode, and as you use the headphones wirelessly more often, we hope you'll find the feature more useful. It's fantastic that the long battery life offers a huge bonus when you switch from your primary wired use!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck head phones! For the price you really cant go wrong they have great sound lots of bass but you can al adjust the eq if youd rather have a more mellow sounding head phone. They are comfortable and battery seem to last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, thank you for sharing your great experience using the Sony - ULT WEAR! We are thrilled to hear you find them to be of great value for their price. With its powerful sound, outstanding noise canceling and comfortable design you can hear every beat in every song! We hope this continues to be an enjoyable experience for you, thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ways I’ve found to listen to music. I mostly have listened to Bluetooth speakers over the years and have loved those but this is the most immersive experience I have found. The bass is excellent, sound quality is super impressive, and the battery is insane on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Tyler!

      It is awesome to hear that the WH-ULT900N is providing the most immersive music experience you’ve found! We are thrilled that the insane battery life and the powerful bass—boosted by our dedicated ULT button—are making such a big impression compared to your past speakers. It’s great to know that the sound quality and depth are exactly what you were looking for!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light Weight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use at work! omg, they are light, clear, bass is awesome. Connects easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, John!

      We are absolutely thrilled to hear that your new WH-ULT900N headphones are making such a difference at work! It's fantastic to know you find them light, the audio clear, and the bass awesome—that immersive sound experience is exactly what the ULT POWER SOUND series is designed for.

      We're also glad you found the connection process easy. Enjoy locking in during your workday!

      Thank thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I’ve tried the Apple ones, bose and jbl and I prefer these over all other options. They fit perfectly, the sound is amazing and the ability to turn on and off the noise cancellation is my favorite feature. The battery lasts weeks for me - I wear them around 1 hour/day for workouts! Definitely worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristineR,

      You made the right choice with the Sony ULT WEAR headphones! We're glad that you like the fit, sound quality, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because my last sony headphones broke after almost 3 years. I had the predecessor headphone models, which I loved. It was a more affordable, and honestly really simillar to the XM series. Im really happy with these because they feel slightly lighter, and the noise cancelling is WAY better. I like the noise cancellation off feature so I can be more in tune with my surroundings. The bass is also a lot better from the last pair. Best Buy also carried out my order ASAP after I put the order in from the site.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic experience, Ellen!

      We are so pleased to hear that your new WH-ULT900N headphones are an upgrade from your last pair and that you're enjoying them so much. It's truly rewarding to know that you find them lighter and that the noise canceling is a significant improvement for you. We also love that you're making use of the Ambient Sound Mode to stay aware of your surroundings—it's a key feature we designed for everyday use.

      We're also glad to hear that you are impressed with the improved bass!

      Thank you again for your loyalty and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Travel and they are working as advertised. Noise reduction works wonderfully, they sound great, are comfortable, and hold a charge for a long time. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to Integrate and Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ULT noise cancelling headphones are easy to integrate with a phone and provide great sound! I would recommend these when flying, as battery life is extensive!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MR0008,

      It brings us great satisfaction to hear how well the ULT WEAR headphones are fitting into your lifestyle. We designed them specifically for that seamless connection and powerful sound, and it’s wonderful to know the long-lasting battery life is keeping you powered through your flights.

      Thank you for trusting Sony to be your favorite travel companion!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fav headphones eva

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable headphones I've ever had. The bass boost makes everything so much more enjoyable with great sound quality. The noise cancelling works incredibly well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meow,

      We are elated to learn that the ULT WEAR has become the most comfortable pair of headphones you’ve ever owned! We meticulously designed these with soft, pressure-relieving earpads to ensure those long listening sessions remain fatigue-free. It is wonderful to hear that you are enjoying the ULT button to bring that extra depth to your music, all while our Integrated Processor V1 works behind the scenes to provide that incredible noise cancellation you’ve experienced.

      Thank you for choosing Sony to power your personal soundtrack.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony ult wear headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love those headphones, the sound quality is amazing. I also love how you are able to control the sound. I was a little worried at first about it not fitting in my small head but man I was wrong. Overall great product excelente battery life, LOVE IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MijinA,

      Amazing! We're thrilled that you like the sound quality, fit, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Quality Auido

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Does work very well, great quality audio and supports LDAC, good battery life seamless connectivity, Very lightweight and not bothersome at all, for $150 worth the purchase dont see myslef returning this at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-ULT900N, MarcoPolo! We are delighted to hear that you are satisfied with their performance. The WH-ULT900N is designed to deliver high-quality audio and a seamless connectivity experience, including support for LDAC. With features like lightweight design and long battery life, we strive to provide the best user experience. Your review helps us maintain high standards and we are glad that you find the product worth the purchase.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Bose Quietcomfort headset, the sound quality on the Sony headset is really good, actually a bit better than the Bose. However, the sound app is trash and the auto shutdown seems to be flawed! The Sony sound app works but you'll have to tinker with it a bit if you're connecting multiple devices. Aside from the app being trash, I've ran into an issue where the headset just randomly powers off after about 15 - 30 minutes, while I'm actively listening to something. The only fix I've found was to turn off the feature that turns the headset off after a period of in actively, but now the headset will not power off if I forget to manually turn them off. These are a personal pain point for me because I'm always on the move, but the battery life seems to be pretty good. Even when I forget to turn it off, it still has a decent amount of battery left, the next day when I put them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Kyautic!

      We are happy to hear that the sound quality of your ULT WEAR headphones is hitting the mark and even giving your previous pair a run for their money! However, we are sorry to hear about the frustration with the app and the auto-power-off feature.

      Regarding the random shutoffs, this can sometimes happen if the sensor inside the ear cup isn't consistently detecting that the headphones are being worn. Making sure the ear cups have a firm seal around your ears can help, but we understand why disabling the feature was the more reliable fix for your lifestyle. We appreciate your patience with the app's multi-device settings and will certainly share your thoughts with our development team to help us improve future updates.

      We suggest contacting our support line so our agents can help you check what is going on and walk you through some troubleshooting steps. You can find all our contact options here: https://us.esupport.sony.com/support/s/support-contact?category=headphones

      We appreciate your patience with the app settings, and we're glad the battery life is holding up well for you while you're on the move. Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these more for flying than anything but have been using them mowing the lawn and have been pleased with the sound. They fit good on my head don’t feel like they’ll fall off. I don’t really like the adaptive sound as it was cutting in and out, so I turned it off with the phone app. If you want to turn down the noise suppression, simply cover the right ear muff. I think these will work great on my upcoming flight. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH,

      We're honored to hear that the ULT WEAR headphones are already delivering great sound and proving their worth even while you're mowing the lawn.

      We're delighted you found them to have a secure fit and appreciate your helpful tip about quickly covering the right earcup to adjust the noise suppression. We also value your note on the Adaptive Sound Control; it's great you found the easy solution in the app to customize the experience to your preference. We're confident they'll perform perfectly on your upcoming flight!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Got thump if you want it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sets the standard always. For me it's all about high quality sound and has never disappointed me. Sound is excellent for all genres. Battery life is excellent, fit is very comfortable. You can customize your sound or use the Sony presets which bring the thump if you want it. Great headphones with high-quality Sony sound. I expect nothing less from them and they deliver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txhairbear, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones with Deep Bass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The overall sound and deep bass sound great. The volume could be a bit louder, but may be designed this way to prevent distortion. They have a long lasting battery life and strong bluetooth connectivity. Great value as they sound better than those costs hundreds more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDT586,
      Thank you for sharing your positive review of the WH-ULT900N headphones!
      We are delighted to hear that you love the overall sound and the deep bass and that the long battery life and strong Bluetooth connection are working well for you.

      These headphones feature our special ULT Power Sound mode that delivers powerful, deep sound and they also include Active Noise Cancellation.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenager approved!! She is loving the lightweight comfortable fit. Speak to chat is one of her favorite features. The quality of sound is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristineS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-ULT900N has won your teenager's approval and that she enjoys the lightweight, comfortable fit. It's wonderful that the Speak-to-Chat feature has become a favorite, and we're glad the sound quality is making such a positive impression. Knowing our product brings joy and ease to your daily life truly means a lot to us.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Bass headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent anc and transparency. Light weight and comfortable Good sound profile, you can change eq in app if you want a different sound profile If you are looking for bass , you want to buy these headphones. Come on it’s Sony sound profile nothing can go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey ZenithG, thank you for your feedback on Sony headphones. We're delighted to hear about your positive experience! As you mentioned, the headphones come with some great features:

      — Active Noise Cancellation (ANC) and Transparency Mode: Sony headphones are renowned for their class-leading ANC technology, which effectively minimizes ambient noise, and their transparency mode, allowing you to stay aware of your surroundings when needed.

      — Lightweight and Comfortable Design: These headphones are designed for prolonged use, ensuring comfort with their lightweight build and ergonomic design for a superior, all-day listening experience.

      — Sound Profile and EQ Customization: Sony's sound profile is praised for its clarity and richness. With the customizable EQ settings available through the Sony Headphones Connect app, you can tailor the sound to your personal preferences, whether that means boosting the bass or adjusting treble levels.

      — Bass Performance: If you're a bass enthusiast, Sony headphones won't disappoint. They are engineered to deliver deep, powerful bass that enhances your listening experience.

      It's wonderful to hear that our Sony sound profile has met your criteria. Thank you for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and hold a charge for a long time. I bought them for my fifteen year old son. Would definitely recommend for someone looking for a good headphone that is also affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CandaceN,

      We are glad to hear your son is enjoying the sound quality and battery life of his new ULT WEAR headphones! Thank you for the recommendation.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones, lasted me hours without a single charge! The audio quality is very good too, and the bass is heavy,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, PreseaC!

      We are thrilled to hear that your WH-ULT900N headphones are keeping up with you for hours on end! That massive battery life is perfect for long sessions, and we're so glad you're loving that signature "ULT" heavy bass and clear audio quality.

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team Sony_US