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Customer reviews

Rating 4.7 out of 5 stars with 1034 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,034 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only good Sony ULT device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an audiophile, these are decent. They’re no $500+ Sennheiser with the audio card but the clarity of the mids and moderate bass makes songs immersive. It’s not like other headphones where the “bass” is a vibrating ear piece. It’s bass from the actual speaker itself. I never understood why people think the vibrating ear pieces are “bass”, it’s not and you can clearly hear the difference. Anyway, yeah. They’re solid. I recommend them. I also use them for wired* PS5 gaming. Just know your mic will be through your PS5 controller and not the headphones. Do not buy anything else “Sony ULT” these are the only good things produced from that line. Even the Bluetooth speakers, legit returned the Bluetooth speaker the same day I bought it and got a JBL on-the-go essential instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raguilar,
      Thanks for sharing your detailed feedback! It is great to hear that as an audiophile, you appreciate the authentic bass and mid-range clarity these WH-ULT900N headphones deliver.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head rattling bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement of my Sony H.ear on 2 and they did not disappoint. Sound is very good and balanced when ULT (the bass mode) is turned off and head rattling when ULT is turned on. There are 2 levels of ULT, the first one being a sweet spot and the second one being an overly exaggerated bass everywhere, listening to non-bassy music on ULT 2 makes you hear bass that you didn't even know was there to begin with (which is kinda nice but can be too much some times). Noise cancelling is very good at all music volume levels and the ambient sound mode is even better assuming you don't go past 50%. The app is very nice and let's you mess with the equalizer to find the perfect sound for you and the carrying case is a nice plus. The only downside is the build quality. The plastic they used feels too cheap for headphones of this price (my previous Sony pair feels WAY better despite being older by more than a couple years and costing the same when they came out), they don't feel like they are going to break that easily, however, for the price, they could have done a way better job; the build quality is basically on par with any $50 headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosG,

      You made the right choice upgrading to the Sony ULT WEAR headphones! We're glad that you like the sound quality, ULT button, noise canceling function, ambient sound, dedicated app, and supplied carrying case of the headphones. Your feedback about the design is greatly appreciated. Rest assured that these headphones are designed to delivery quality performance. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control on the music quality. The base is incredible. Easy to turn up the volume with hands. Noise canceling vs non noise canceling is awesome feature. Incredible headset. More comfortable than the apply headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MousaA,

      Thank you for the purchase! We're glad to hear that you like the quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound & ANC. Both hinges broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, Great sound, Fantastic Active Noise Canceling. I use them for gaming and ANC works even when wired, which is a huge plus. I can't hear anything. With all that being said, after 3 months, both hinges cracked and broke. The hollow plastic design is light and comfortable, but completely flawed. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjkooks,

      Thank you for reaching out to us with your concern. While we're glad that you like most of the features, we're sorry to hear that you have an issue with the headband hinge of your Sony ULT WEAR. This is definitely not the quality or durability we aim to deliver to our customers. Sony commitment to customer satisfaction is our top priority and the ULT WEAR were tested and build to last.

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the ULT WEAR:

      We value your feedback and aim to restore your trust in Sony.

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy on the head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried many over-the-ear headphones and these are the most comfortable ones yet. The sound feels great, not overwhelming and more than enough. It does not stop you from hearing a toddler shreaking right next to you but it muffles it enough that it does not over power the music. Finally, the green is a very nice shade not at all loud and ugly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mama2Dos,

      We're delighted to hear that your Sony headphones have set a new standard for comfort and sound in your experience. Thank you for the fantastic 5-star rating—it means so much! It's wonderful that the noise reduction strikes the perfect balance, letting your music shine without overwhelming your surroundings, and we're glad the green color suits your style so well.

      Thank you for choosing Sony—wishing you a joyful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones around. These headphones are very comfortable to wear. And noise cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryL,

      We are so happy to hear that you are finding the ULT WEAR headphones comfortable and that the noise cancellation is performing well for you! We appreciate the recommendation.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT, OUTSTANDING HEADSET COMFORT.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY ULT NOISE CANCELLING HEADSET IS (ARE), BOUGHT TWO SETS THE BEST HEADSET FOR COMFORT AND MUSIC (SOUND) REPRODUCTION. I LISTEN TO MY FAVORITE MUSIC EVERY NIGHT BEFORE SLEEPING. THE EAR MUFF IS LARGE ENOUGH TO ENCLOSE THE ENTIRE EAR(S). NO OTHER PRODUCT COMPARES TO THIS PRODUCT’S COMFORT. THIS IS IS FIRST TIME EVER I HAVE ENDORSED ANY PRODUCT IT IS THAT GOOD!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TimothyW!

      We are so pleased to hear that your new WH-ULT900N headphones are the "best" you've ever owned. It's truly rewarding to know that you find them so comfortable and that the sound reproduction is making such a positive difference in your nightly routine. We designed these headphones to provide a premium listening experience with earcups that comfortably enclose the entire ear, and it brings us great satisfaction to know we've succeeded.

      Thank you again for your strong endorsement and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ULT Noise Canceling Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that are comfortable, portable, and sound great. The noise canceling is fantastic and the ability to cup one headphone and turn the noise cancelation off is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aric, Thank you for sharing your amazing feedback on the ULT WEAR headphones! We’re delighted to hear you’re enjoying the comfort, portability, and sound quality. It’s great to know the noise canceling feature is working its magic for you, and that you’re loving the handy option to cup one headphone to toggle it off. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for two years now and have only charged them maybe three times. Quality sound in my opinion but the bass could be a little harder. Noise canceling is great tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazC,

      Thank you for your loyalty over the last two years! To get that harder-hitting bass you're looking for, try pressing the "ULT" button on the left ear cup to cycle between the "Deep Bass" and "Attack Bass" modes. You can also use the Sony | Sound Connect app to increase the "Clear Bass" slider or select the "Heavy" equalizer preset for maximum impact.

      Thanks for choosing Sony. 

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I was looking for for airplane travel mostly. I wanted noise cancelling and they are much better than my last pair. They are comfortable, over-the-ear headphones. I do wish the charging cable was as long as the plug-in cord for airplane monitor, so if I ever need to charge more (for long flights), I can still wear them while charging. Not as expensive as some headphones, but not cheap either. I might buy another set for my husband. Oh! They come with a hard-shell case…perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NoTech, thank you for the perfect score! We are immensely pleased to hear you're enjoying the ULT WEAR headphones and their industry-leading noise cancellation technology that is right what you needed to travel comfortable and relaxed. We appreciate the feedback regarding a longer power chord so our costumers keep wearing them while charging –such a great suggestion! And don't hesitate in getting a pair of headphones for you husband, we bet he will love them! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    I am a Sony fanboy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony MX5 headphones for two years and have been content with their performance. However, I decided to make a change and switch to the ult headphones in search of something more comfortable without compromising on the bass. My experience with the ult headphones has been exceptional, and I have found them to be even more comfortable than the MX-5s. Additionally, I mentioned that the ult headphones deliver a similar sound to the MX-5s but with an added emphasis on the bass, which I love. The bass response on the ult headphones is more pronounced and punchy, which adds to the overall listening experience. Based on my statement, it is evident that the ult headphones are an excellent choice for anyone who values both comfort and bass equally and is looking to elevate their listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deadpool, awesome! We're glad you are enjoying our newest product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is the best I’ve heard. I love that they are oversized on my ear and I can wear my stud earrings to the gym. The fit perfectly over my ear and are a nice color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ElizabethG!

      We’re thrilled to hear that the WH-ULT900N is providing the best sound experience you’ve had. It is great to know that the oversized design offers the perfect fit and comfort you need, even when wearing earrings at the gym.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Enough flexible that doesnt call ear or headache

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VaibhavD!

      We are so glad to hear that the ULT WEAR is delivering that great sound quality you were looking for! It’s also awesome to know that the flexibility of the headband is providing a comfortable fit without the headache that some other headphones can cause. We specifically designed these with thermo-foaming pressure-relieving cushions to ensure they stay comfortable even during long listening sessions.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son wanted to upgrade his headphones to a more quality set, and he absolutely loves theses. Loves the features, the sound, the fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, CynthiaM!

      We are so happy to hear that your son is thrilled with his upgrade! The ULT WEAR is a perfect choice for a teenager who wants that deep, powerful bass and high-quality sound. It’s great to know the features and fit are hitting the mark for him!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Loyalty-Sony Tone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Sony loyalist. I also know that with cheap headphones you get unpredictably cheap sounds from them. These are reasonably priced phones with great sound. They fit nicely in my gym bag & deliver the great sound while I’m exercising. Sony comes through again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buzz69,

      Thank you for this fantastic 5-star review! We deeply appreciate your continued loyalty to Sony and your confidence in our audio quality.

      We could not be more pleased to hear that the ULT WEAR headphones confirm that trust, providing great sound at a reasonable price point. It's also excellent feedback to know they fit perfectly in your gym bag and deliver that powerful audio while you are exercising!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, comfortable on my ears, great sound and charge last a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertaL,

      Thanks for sharing your fantastic experience!

      We are truly heartened to learn that you're loving your ULT Wear headphones. It's great to know you find them comfortable, with great sound, and that the charge lasts a long time.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can't go wrong with these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous bass and super clear vocals. Perfect for movies or music and they are both wireless or wired in case you have an older component stereo system like I do. All of the greatest classic rock, r&b, etc. sound incredible. The movies are so much better when you can have volume. So if you are in an apartment or condos you can still enjoy your movies like in a theater without disturbing your neighbors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PattiR,

      Thank you for choosing Sony!

      We're pleased to learn that your WH-ULT900N headphones are delivering such powerful bass and clear vocals! It's wonderful that they're versatile enough for both your movies and music, and that you appreciate the option for wired connectivity. We're especially glad you're able to enjoy your favorite music and movies with incredible sound without disturbing anyone.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch controls and quality of sound. the battery life great for all day use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Whatdoesitmatterasifitllc,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you enjoy the touch controls and sound quality of the WHULT900N headphones. It's wonderful to know the battery life supports your all-day use, making your experience more convenient and enjoyable. Your feedback encourages us to keep delivering products that enhance everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and they fit my big head nicely. Whos ready to rock!?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sirchtwo,

      We’re thrilled you’re loving the sound quality and finding the perfect fit! We are definitely ready to rock—enjoy the music. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for price, wait until on sale for $150-$175

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot, way better bass than what the MX4s and MX5s have, and they basically sound the same as those… definitely better than MX4s imo… wayyy better ANC than both other models as well, really great for the price, they just feel a little cheap is all compared to those other models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brando,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the design is greatly appreciated. Rest assured that these headphones are durable and have a great lifespan. Thank you for choosing Sony!

      -Ralph Sony_US