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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 952 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 952 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, one charge lasts a long time, comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SusanA,

      Thank you for choosing Sony!

      We’re honored to hear that the WHULT900N headphones impress you with their high quality, long-lasting charge, and comfortable fit. Your positive feedback encourages us to continue designing products that deliver both performance and comfort for everyday use.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    High end headphones at mid range price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great alternative to the wh1000xm4. Sound quality is good and I love the bass boost button. It has most of the great features of the higher end headphones. They are a little bigger than xm4 but are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NetworkGuy,

      Awesome! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony ULT Wear Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. Comfortable, easy to use controls, sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melinda,

      It brings us great satisfaction to hear that you are enjoying your Sony ULT WEAR headphones. We are delighted that the powerful sound and deep bass are providing the high-quality experience you were looking for.

      We really appreciate you being part of the Sony family!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and great bass you dont want to pull them off love em.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelT,


      We are so glad to hear you are loving the ULT WEAR headphones! It is great to know that the powerful bass and excellent sound quality make them hard to take off.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great on ears, Great quality sound. Having a button for easy access to ANC/Ambient sound is perfect. I went to Best Buy looking to buy the Beats Pro, ended up buying the Sony ULT, I do not regret the decision at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlonsoA,

      That's wonderful to hear! We are so glad you're enjoying the comfort, sound quality, and the dedicated button for ANC and Ambient Sound on your new ULT WEAR headphones.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 1 out of 5 stars

    Buyer's remorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product stopped working after a few days. Volume was super low. I wasn't able to make it into the store within the return window so now I'm only able to get them replaced through Sony. Don't really want this product anymore - save yourself the problems and get the Bose instead, they are far superior. Having to download an app to use them is annoying. Sound quality was decent while they were working. Headphones were comfortable. Battery life is pretty great. It was a little surprising how long they lasted when they were still working.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanS, thank you for taking the time to share your feedback regarding your WHULT900N headphones. We sincerely apologize for the inconvenience you've experienced with the product.
      We appreciate your acknowledgment of the sound quality, comfort and battery life while they were functioning. However, we understand that your overall experience has been frustrating and we are truly sorry for that.
      Your feedback about the app requirement is also noted and we are constantly working to improve our user experience based on customer insights like yours.

      We would like to assist you further in resolving this matter. If you could reach out to our customer support team, we will do our best to provide you with a suitable solution. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products. We hope to regain your trust in our products.
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony Ult headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent headphones! Comfy and blocks out the noice when putting them off ! If you like to listen to music the bass is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Issa, We’re delighted to learn you are enjoying the remarkable features, superior sound quality, and incredible noise cancellation of your ULT WEAR Headphones. It's fantastic to know that you find them extremely comfortable for long wear without causing any discomfort or sweating. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Office manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light in withholding! Not heavy on the head!! Easy to use. Good quality. Works with most brands n accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zuzu,

      That's great feedback! We are thrilled to hear you find the ULT WEAR headphones very light, comfortable on your head, easy to use, and appreciate the good quality and broad compatibility.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    They are great for $160 instead of $300

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good audio wise since you can customize them but you do need an app for that and the app does have ads. If you want your music to be loud you do need to have noise cancelling on since the ambiance is stronger than the audio which you can also customize. You do need to be close to keep connection though I can't go upstairs without my phone :( I've had them for a month

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coco,

      We’re glad you’re enjoying the customizable sound of your ULT WEAR headphones! To improve your range when moving between floors, try setting the "Bluetooth Connection Quality" to "Prioritize Stable Connection" within the Sony | Sound Connect app. Turning off "Adaptive Sound Control" will also help keep your noise canceling consistent without it switching to ambient mode automatically.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Incredible value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and bass is just head shaking! Great value as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnzoC,

      We are truly heartened to learn that you are enjoying the good sound quality and that head-shaking bass! Providing a high-energy listening experience at a great value is exactly what we aimed for with the ULT WEAR, and we are thrilled you're happy with your purchase.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best bass bar none

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best under 200 headphones you can buy! Best clean bass of all headphones at any price! ANC is best in class for price worth it and ambient sound is best I heard for over ears next to AirPods Pro max don’t hesitate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deykno,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function and ambient sound of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound , good grip on ear doesn’t fall off you. Very comfortable around ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanyC,

      We are honored to hear that you are enjoying the excellent sound and comfortable, secure fit of your Sony ULT WEAR headphones. It’s wonderful to know they stay comfortably in place while providing great audio quality.

      Enjoy every moment of your new audio experience and thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great, but not amazing to my standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bass was heavier. It doesn't shake your head like other headphones I had, but everything else down the the noise canceling to the touch controls and the sound quality are on point! Like I said before, the bass in these might be more than enough for the usual costumer, but if you really need them to shake your brain then I wouldn't recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyronD,

      To maximize the bass on your ULT WEAR, tap the ULT button to cycle to ULT2 (Attack Bass), which is the most powerful setting. For even more impact, open the Sony | Sound Connect app and crank the Clear Bass slider to +10 in the Equalizer settings.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Banger headphones with banger sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely insane sound quality. The ult profiles will make your skull vibrate. The noise cancellation is amazing, and the bass will make you feel like you are weightless. Insane quality for the price. I once left these in my bag for like 2 months and the battery was still high. Crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, sound is great, really like the volume and song selection swipe feature. A little bulkier than other over the ears I tried but these were the most comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momlife, thanks for sharing your thoughts with us!
      It brings us great satisfaction to hear that you’re loving the WH-ULT900N, especially the sound quality and the swipe controls for volume and tracks.

      While they do have a bit more bulk, we’re glad to know the comfort stands out and makes the difference for longer listening sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, very comfortable, good price for the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Stephen!

      We are so glad to hear that you’re enjoying the sound quality and comfort of your ULT WEAR headphones! We designed these to provide that deep, powerful "ULT" bass without sacrificing the comfort needed for long listening sessions. It’s great to know you feel they are a great value for the price!

      Thank you for being part of the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good headphones with extra bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Comfortable fit over the ears. No complaints really.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delta33548,

      We are excited to hear that you are enjoying the sound quality and comfortable fit of your new headphones. It is wonderful to know that they are providing a great listening experience for you.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price. I went to purchase new headphones with the intention of buying a less expensive pair but when i tried these on the felt and sounded the way I wanted. Good bass and very good noise canceling too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ezryder,

      Thanks for the five-stars rating! We're thrilled to hear that the ULT WEAR headphones were exactly what you were looking for.

      It's great to know that the comfort, sound, and features won you over, even against your initial plan. We designed the ULT WEAR to provide a premium audio experience with powerful ULT POWER SOUND, a comfortable fit, and effective noise canceling—all at a price that offers incredible value.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Fantastic great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sounds great! I have paired it to multiple bluetooth devices, so in the app I just select which ever one I need and boom - I'm connected. I have it connected on my phone, tv, home computer, and two different work computers. The ULT button is pretty serious bass - too much for my taste at times, but it's pretty cool.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dyer, thanks for sharing your wonderful experience with the Sony - ULT WEAR! We're thrilled to hear you're enjoying the great sound quality and seamless connectivity with your other devices. The ULT button really boost your bass and makes you feel the incredible power of sound. We really appreciate your support and we hope you continue enjoying your new headphones. Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Battery is great and sound quality is really good. The noise canceling is fantastic. A lot of cool features that not many other brands have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gill,

      We are thrilled to hear you are finding the ULT WEAR headphones to be amazing! It's fantastic that the great battery life, really good sound quality, and fantastic noise canceling are hitting the mark for you. We're glad you're enjoying the unique and cool features we've included!

      Thanks for choosing Sony. Best regards, Eliab Sony_US