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Customer Ratings & Reviews

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Comp. Value: $248.00

Customer reviews

Rating 4.6 out of 5 stars with 952 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 952 reviews
  • Rated 5 out of 5 stars

    An Amazing pair of cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a right before Christmas and have to say this is the perfect product for a bass-head like me. It did require a little bit of EQ tuning to sound balanced, but there is a good YT video on how to get these to sound like the flagship XM5. Overall, a great pick - very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sachin, Fabulous! We're extremely pleased to hear that you're loving your new ULT WEAR Wireless Noise Canceling Headphones! It's wonderful that you're experiencing the powerful bass and that the EQ tuning has helped you achieve a sound balance similar to the flagship WH-1000XM5 model. Enjoy your music, and thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Quality Auido

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Does work very well, great quality audio and supports LDAC, good battery life seamless connectivity, Very lightweight and not bothersome at all, for $150 worth the purchase dont see myslef returning this at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-ULT900N, MarcoPolo! We are delighted to hear that you are satisfied with their performance. The WH-ULT900N is designed to deliver high-quality audio and a seamless connectivity experience, including support for LDAC. With features like lightweight design and long battery life, we strive to provide the best user experience. Your review helps us maintain high standards and we are glad that you find the product worth the purchase.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    High quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding headphone I have ever had, just like your at a Imax theater, great surround sound and noise canceling, the volume feature and voice activation works great, charge last a long time also, with automatic shut off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatpot, We’re so glad you’re loving your new ULT WEAR headphones! It’s fantastic to hear the surround sound feels like an IMAX theater experience and that the noise canceling, volume control, and voice activation are hitting all the right notes for you. Plus, it’s great that the long battery life and auto shut-off are keeping things convenient. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones around. These headphones are very comfortable to wear. And noise cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryL,

      We are so happy to hear that you are finding the ULT WEAR headphones comfortable and that the noise cancellation is performing well for you! We appreciate the recommendation.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these for herself. She loves them. She uses them for not only music, but to watch movies when traveling or audiobooks as well. She said they’re very comfortable and glad she got them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, RyanA!

      We’re so happy to hear your wife is loving her WH-ULT900N headphones. It’s great to know they’re providing the comfort and versatility she needs for everything from movies to audiobooks.

      We truly appreciate her choosing Sony for her travels!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Head Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Product. Noise cancelation and sound quality are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GouravC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love the WHULT900N headphones and appreciate the noise cancellation and sound quality. It’s rewarding to know our technology is enhancing your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and really good sound love the custom settings and really good noise cancellation and the case is a nice touch!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinS,

      Thanks for taking the time to share your feedback! We are thrilled to hear that you love the ULT WEAR headphones.

      It's fantastic that you're enjoying the great fit, custom settings, and the powerful noise cancellation. We designed these headphones to provide an exceptional audio experience, and we're so glad you appreciate all the details, right down to the case.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Best option for mid range headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation for the price, really comfortable around the ears. Basically top pic for the price-quality ratio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoSus,

      We're happy to hear you're enjoying the ULT WEAR headphones. It's great to know you find the noise cancellation effective and the headphones comfortable, offering a great balance of price and quality. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fit and the sound is great my wife also enjoys them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your lovely review, LindaL!

      We are so pleased to hear that you're enjoying the great sound and the very nice fit of your WH-ULT900N headphones! It’s fantastic that your wife is enjoying them too.

      Thanks again for choosing Sony, and enjoy the music!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony is back on their headphone game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Bestbuy to experiment with a couple of headphones, after trying on these along with several other competitors. I was blown away by the Sony's sound quality, fit and feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marquis,

      Thank you for choosing Sony!

      We truly appreciate your fantastic feedback! It's delightful to hear about your great experience at Best Buy and how impressed you are with the WH-ULT900N headphones. The sound quality, fit, and feel are truly what make them exceptional. We appreciate your support and hope you enjoy your new headphones to the fullest!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of bass it gives and the noise cancelation really helps alot when in loud environments plus it had long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Daniel,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony ULT Headphones! We are delighted you are taking advantage of all the incredible quality features the unit comes with, such as the powerful bass and detailed sound quality and offering up to 30 hours of battery life, you will enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    All about the Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are lightweight, durable and has great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Anderson!

      We are so pleased to hear how much you are enjoying your WH-ULT900N Headphones! It's fantastic to know that you are benefiting from the design elements—finding them lightweight and durable—and are truly enjoying the great bass that the ULT POWER SOUND series is known for.

      We appreciate you choosing Sony to power your music experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely a great purchase best sound Quilty and clear and holds a great charge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregHunter,

      Thanks for the fantastic feedback on the ULT WEAR headphones! We're so glad to hear you're loving the sound quality, clarity, and long-lasting charge. We can't feel more proud of reading such a positive review.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried multiple brands and types of headphones and found this to be the most comfortable with best sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleW,

      That's wonderful to hear! We're so happy that you've found the perfect headphones in the WHULT900N. Thank you for taking the time to share your 5-star review. We put a lot of focus on both comfort and sound quality when designing our headphones, so it's incredibly rewarding to know that the WHULT900N has been the most comfortable pair with the best sound you've experienced. Enjoy your music!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, exceptional bass. Good fit and comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bopp!
      Thanks so much for sharing your experience with the WH-ULT900N headphones.
      We are immensely pleased to hear that you're getting great sound quality, exceptional bass, and a comfortable, secure fit.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 1 out of 5 stars

    Faulty headphones and even worse customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC,

      This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.

      We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphones I’ve ever had!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech savvy person but loved these headphones. Love the heavy bass, whole new world to visit when activating sound cancellation, and sooo freaking comfortable. No issues!!! Best headphones I’ve bought for the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuadalupeN, Thanks for sharing your awesome review of the ULT WEAR headphones! We’re glad to hear you’re loving the heavy bass, excellent noise cancellation, and comfort. Sounds like they’ve opened up a whole new world for you! It’s great to know they’re a hit, especially at that price. Enjoy the tunes, and thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bangers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best bang for your buck! Super comfy. Great sound and bass. Awesome anc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaceinyourface, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with pulsating bass - comfortable cushion and overall a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,

      We're so glad to hear that! Thank you for awarding your Sony headphones a fantastic 5-star rating! It's wonderful knowing the great sound, pulsating bass, and comfortable cushions help make your WHULT900N an all-around excellent choice for everyday listening. The immersive audio and plush design truly bring music to life.

      Thank you for choosing Sony—hope your day is as dynamic and enjoyable as your listening experience!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Crystal-clear sound & super comfy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones daily and I’m honestly impressed. The sound quality is rich and immersive, with deep bass and crisp highs that make music, podcasts, and calls sound amazing. They’re also very comfortable, even for long wear, and the battery life easily lasts all day. I especially love the noise cancellation—it blocks out distractions perfectly. The build feels premium and sturdy, and the Bluetooth connection is seamless. Highly recommend for both casual listeners and audiophiles alike!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Punkifob! It brings us great satisfaction to hear such positive feedback about our WH-ULT900N headphones! We're delighted that the rich, immersive sound and powerful noise cancellation are making your daily listening experience so enjoyable.

      We designed them with features like long-lasting battery life and a comfortable fit so you can truly get lost in your audio, no matter where you are.

      Thanks for choosing Sony and sharing your experience!
      Best regards,
      Estefany Sony_US