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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 954 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 954 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best most comfortable headphones the bass was amazing and you can turn it down if your not into it best headphones ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EFRENP,

      Thank you for choosing Sony!

      We're excited to hear that your WHULT900N headphones are such a hit! It's fantastic to know you find them incredibly comfortable and that the amazing adjustable bass is exactly what you're looking for. Your feedback means so much to us, and we hope you continue to enjoy your headphones while immersing yourself in all your favorite music!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    These headphones are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these headphones! They do a really good job of amplifying the base in music and videos that I watch. There are noise cancellation is also excellent! While I am wearing them I sometimes forget where I am and what is going on around me entirely. It really helps me get immersed in my entertainment. I would highly recommend these to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisP,

      Thank you for choosing Sony!

      We're pleased to learn that you love the sound quality of your WHULT900N headphones, appreciate how well they amplify the bass in your music and videos, and find the noise cancellation excellent. Your comments about becoming immersed in your entertainment and your willingness to recommend them mean a great deal to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling, and have great sound for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CurtisR,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the noise-canceling feature and the sound quality of the WHULT900N headphones. Your recognition of the value they offer means a lot to us, and we're glad they enhance your listening experience in a meaningful way.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect headphones just below XM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the buy if you have bigger ears they fit perfectly and the noise canceling is on par with the top brands like AirPods. Doesn’t lack features either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Renne,

      Thank you for sharing your experience with the WHULT900N! We're delighted to hear that it provides a comfortable fit and that the noise-canceling feature met your needs. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift, my first Bluetooth over the ear headphones. The sound quality is very good bringing out a lot of detail in the sound from my TV, especially with some of the newer high quality broadcasts. I have not used them for purely music listening thus far. They paired easily with my Sony TV. I do not se them for long periods of time so cannot comment on their long term comfort They work fine for my purposes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaneR,

      Thank you for choosing Sony!

      It's fantastic to know that you're enjoying your WHULT900N headphones! We're glad to hear that they deliver impressive sound quality, especially with high-quality broadcasts from your TV. It's great that you found them easy to pair with your Sony TV as well. While you haven't used them for music yet, we hope you have the opportunity to explore that aspect soon. Thank you for sharing your experience, and we hope they continue to serve you well for all your listening needs!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Loyalty-Sony Tone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Sony loyalist. I also know that with cheap headphones you get unpredictably cheap sounds from them. These are reasonably priced phones with great sound. They fit nicely in my gym bag & deliver the great sound while I’m exercising. Sony comes through again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buzz69,

      Thank you for this fantastic 5-star review! We deeply appreciate your continued loyalty to Sony and your confidence in our audio quality.

      We could not be more pleased to hear that the ULT WEAR headphones confirm that trust, providing great sound at a reasonable price point. It's also excellent feedback to know they fit perfectly in your gym bag and deliver that powerful audio while you are exercising!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Get these if you love bass with quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally trend more towards bass heavy headphones but I like being able to hear all the instruments and vocals of my music. Out of the box these probably won't sound great but once you turn on the ANC or the Transparency mode and adjust the equalizer a little bit, I spent maybe 10 minutes adjusting, they sound absolutely amazing! Throw the in the extra bass from the ULT1 or ULT2 setting and these punch way above their price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Armand,

      That's fantastic feedback! We're thrilled you're loving your WH-ULT900N headphones, especially how you've customized the sound. It's great you found that with a little EQ adjustment and activating ANC or Transparency mode, they sound absolutely amazing. And with the ULT1 or ULT2 bass settings, they truly punch way above their price, delivering the impactful bass you love without sacrificing instrument and vocal clarity. Thanks for the 5-star review!

      Thanks for the review and the 5-stars rating!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Diamonds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item worth every dollar sound is perfect it fit perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanaM,

      Thanks for the fantastic review! It’s fantastic to know that you find the ULT WEAR headphones to be an excellent item. We designed them to deliver perfect sound while providing a comfortable fit, so your feedback means a lot to us.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony ULT headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, excellent headphones!! They sound amazing 10/10 would recommend to anyone looking for a midtier option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonL,

      We are thrilled to hear you’re loving the sound quality of your ULT WEAR headphones! We appreciate the 10/10 recommendation and are glad they hit the mark for you.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    Ult wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is good but for heavy listners volume might not be the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VedantS,
      We are really happy to hear your feedback on the WH-ULT900N headphones. Your input is invaluable to us as we strive to improve our products and ensure that every user has the best experience possible.

      Regarding the volume, we understand that for some heavy listeners, the volume might not be as powerful as desired. We recommend using the Sony | Sound Connect app to change the EQ settings. This can help enhance the volume and tailor the sound to your preferences. Additionally, you can switch to ULT1 or ULT2 bass modes for a more intense audio experience.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Peace and quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling really helps when you’re on two flights full of crying children. After two separate flights, 1 being 6 hours the other being 9 hours. I still had 90% battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome headphones that bump!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things rock. They sound great for all kinds of music. The ANC works really well. Bluetooth connection is easy. The battery life is fantastic. The spatial 3D is super cool and fun to use when you find the right music source. I would buy them again and they would make a great gift. Save some money over the XM5s and give these a try!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Great! We're thrilled that you like the sound quality, noise canceling function, Bluetooth connectivity, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    XM5 Competitor!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily some of the best nose cancelling and active listening i’ve ever heard in headphones along with an excellent and customizable sound profile parried with the ULT button to track bass to your preference (amazing for its bassheads) come together to make the ultimate sound experience that i don’t see myself replacing four a very long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinS,

      Perfect! We're glad that you like the noise canceling function, sound quality, and ULT button of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Lightweight comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bass sound. Comfortable to wear for long period. Good battery life. Made for bass heads. I’m using it for gym and they get the job done

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review of the WHULT900N, Raj99! It brings us great satisfaction to hear that you find the super bass sound and comfortable design ideal for long periods of use, including your gym sessions. These headphones are indeed designed to cater to bass heads with their exceptional sound quality and impressive battery life.
      Thank you for choosing Sony for your audio experience!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Powerful bass, solid ANC, and premium feel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful bass, solid ANC, and premium feel. Excellent choice for music and travel. Mine were destroyed, but I loved them while I had them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrianK,

      Thank you for choosing Sony!

      We appreciate you sharing your feedback on the WHULT900N headphones. We’re glad you enjoyed the powerful bass, solid ANC, and premium feel, which made them an excellent choice for music and travel. We’re sorry to hear that your pair was destroyed, and we’re grateful for your positive comments while you had them. If you need any assistance or support, please don’t hesitate to reach out.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    These are a no brainer to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of "real" headphones. I've always been cheap and purchased $15 ear buds or whatever was available. Never again. These have great features and good sound. They are comfortable on the ears for hours. I love some of the extended features they offer and would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thank you for choosing Sony!

      We're elated to hear that your first experience with the WHULT900N headphones has been so positive. It’s wonderful to know you appreciate the excellent sound quality, comfort for extended wear, and the range of advanced features they offer. Your positive experience means a great deal to us, and we’re honored that you would choose to purchase from us again. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    I really like them.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. They do everything I want them to do. They feel good on my ears. Not a lot of headphones do this because my ears are stretched and I have my industrial done. I like that I can change the bass. I listen to audio books and music, so changing the bass when I want to without having to go through an app, is great. My only issue is that these are not completely noise canceling. They are good, but when I am listening to my music or audio book, I am in an auditorium filled with little kids yelling and screaming doing gymnastics, and I bought these because their noise canceling. They do a good job, but not enough. I can still hear the kids yelling or the music the auditorium is playing in the background. Maybe these would be better in a place that wasn't so loud. But for the price, I think these are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcdefghijklmnop, We’re so glad you’re enjoying the comfort, especially with your stretched ears and industrial piercing, and the customizable bass control for your audiobooks and music! It’s awesome that the quick bass adjustment without an app is working out for you. We totally get your feedback about the noise canceling in a super noisy spot like an auditorium full of kids. To make the most of the noise canceling function, we recommend to make sure that headphones are worn properly and also turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony ULT Noise Canceling Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that are comfortable, portable, and sound great. The noise canceling is fantastic and the ability to cup one headphone and turn the noise cancelation off is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aric, Thank you for sharing your amazing feedback on the ULT WEAR headphones! We’re delighted to hear you’re enjoying the comfort, portability, and sound quality. It’s great to know the noise canceling feature is working its magic for you, and that you’re loving the handy option to cup one headphone to toggle it off. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    All around great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would recommend if you enjoy heavy bass. Pretty comfortable as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ALEXM,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you rated the WHULT900N a perfect 10 out of 10! Your recommendation means a lot to us, and we're glad to know that you enjoy the heavy bass and find them comfortable. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Headphones in the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are my forst pair and their are the best! They are so comfortable and there so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chico,

      We feel privileged to know that your very first pair of headphones are from our ULT WEAR collection! We are thrilled that your introduction to high-quality audio has been so positive, especially regarding the long-lasting comfort and sleek design. We worked hard to ensure these headphones provide a premium feel and a powerful sound experience, and it is wonderful to see them making such a great first impression.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US