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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 955 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 955 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve owned, messing with the in app equalizer is a must for better sound balance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, MarkR!

      We are absolutely delighted to hear that you consider the WH-ULT900N headphones the best you've owned! That is high praise and truly rewarding for our team.

      It's great to hear you are taking full advantage of the Sony | Headphones Connect app's equalizer—you are absolutely right that fine-tuning the sound is key to achieving the perfect balance tailored to your taste. We designed that feature for users like you who want ultimate control over their audio experience!

      Thank you again for choosing Sony for your listening needs.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item with deep bass for a reasonable price. Noise cancelling is not state of the art but reasonable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HaridasV,
      Thank you for your candid review of the WH-ULT900N headphones! We are really happy to hear that the deep bass and overall value have made this a very good item for you. We also appreciate your honest feedback on the noise canceling feature; we are always working to refine our technology, and comments like yours are valuable to that process.

      Thank you for selecting Sony and for your feedback.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually using when I'm watching tv or walking it blokes outside noise and good audio for yourself to listen seminars or music and it's well when you are in public place

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, SarkisK! We are thrilled to hear that you are enjoying your WH-ULT900N headphones.

      It is fantastic to know that they are effectively blocking outside noise and providing you with great audio for listening to seminars, music, and watching TV. We designed these headphones to be versatile and reliable in various environments, and it's rewarding to hear that they are serving you so well, whether you're at home or in a public place.

      Thanks again for choosing Sony and for sharing your experience with us!

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation, only downside is how bulky they are. They stick out from my head a bit more than I thought they would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user633051,

      We're glad to hear that you're enjoying the great sound and noise cancellation of your ULT WEAR headphones. We designed them to deliver powerful, immersive bass, which can sometimes result in a larger form factor. We appreciate your honest feedback on the design and will be sure to pass this along to our product development team. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Best head phones ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so cool! Noise canceling works great. But the coolest part is that you can touch the right side of the head phones and you can talk to people if you want to and it will allow you to hear them as long as you’re touching the headphones. It is great for the gym!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KaylaM,

      Thank you for choosing Sony!

      We're thrilled to hear that you love the WHULT900N headphones and that the noise-canceling feature is working well for you. The touch control feature is indeed a game-changer, allowing you to easily engage with those around you while still enjoying your music. It's perfect for staying connected during your workouts!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Bass focused headphones out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been in the market to replace my XM3's for over two now but nothing has caught my attention until these came around. Like the other reviews mention, the type of music you listen to is going to be critical in how you like these headphones and Im lucky that my music is meant for this headphones. The bass is perfect, not too muddy and distorted and just enough for you to be in your own zone. I mainly use this at the gym and I could not be happier with my purchase. Please get these if your into bass, edm, and house or if your trying to amp yourself up at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,

      You made the right choice upgrading to the Sony ULT WEAR headphones! We're glad that you are enjoying the sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is insane. My go to headphones and has amazing comfortablility

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your enthusiastic feedback, ShahnazA!

      We are absolutely thrilled to hear that your WH-ULT900N are your go-to pair! Knowing that the noise cancellation is "insane" and that you find the comfort amazing is wonderful validation for our design team. That blend of powerful immersion and wearability is exactly what we aim to deliver.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Everyday WEAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a audiophile, these headphones are great. I was looking for something affordable and stylish. I use this headset when i workout, work around the house and when i need peace and quiet. I recommend this headset to anyone looking to buy it, great sound, great noise cancelation and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isabel, We’re so glad to hear they’re hitting all the right notes for you as an audiophile! It’s wonderful that you’re enjoying the sound quality, noise cancellation, and stylish design, whether you’re working out, tackling chores, or just chilling out. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable and easy to fit in gym bag. Music pauses when removing earmuff from one side which I like :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaresaR,

      Great! We're thrilled that you are enjoying the sound quality, comfort, design, and wearing detection of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    It's meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces were already wearing down after about a month of use and now most of the fake leather has worn off. Apart from the headset itself the steel series software is more annoying than it's worth. The sound quality of the mic is sub par; however, the sound quality and the 360 audio is amazing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmberP,

      Thank you for considering Sony products.

      It brings us great joy to hear that you appreciate the sound quality and 360 audio experience of your WHULT900N headphones. We’re sorry to learn about the wear on the ear pieces and the challenges you’ve experienced with the microphone and SteelSeries software. Your feedback is important to us, and we want to make sure you receive the support you deserve. We strongly recommend contacting our support team to provide more details and assist you further. Please have your unit handy, as they may need information such as the serial number to help resolve these issues.

      You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    bluetooth sucks with PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing other than it constantly has bluetooth connectivity errors. Doesnt like playing game audio at the same time as a discord call? took off the *habdsfree* option and its just been a hassle the entire time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganC,

      We’re sorry for the frustration. To keep your game audio clear during Discord calls, ensure your Output Device is set to ULT WEAR Stereo and use your PC's built-in mic (or a separate one) as the Input Device instead of the headset mic.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever noise canceling headphones so it took a bit to get used to. Still learning all the features but I'm loving it so far. Excellent sound quality and adjustability features. I like that I can switch off the noise canceling if needed. It can feel a bit snug after wearing it for a couple of hours and if I'm wearing my glasses. I didn't realize what color I had bought as it was the last box on the shelf for this model, but it was fine. Love the sturdy case it comes with. Overall, I'm happy with my choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancesK, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing and are much better than any ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielW!
      We really appreciate you sharing your thoughts on the WH-ULT900N! We are excited to hear that the sound is blowing you away and providing such a satisfying experience, especially compared to earbuds.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Light weight and comfortable. Recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceC, Thank you for the wonderful review! We're happy to hear you like the great sound, lightweight design and comfortable fit of your Sony ULT WEAR headphones. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphones with a lot of extra functions. Good Sound and Bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonjP, Fantastic! We're glad to hear that you appreciate the good sound quality and bass, as well as the additional functions these headphones offer. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Big bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bass will shake you up. Strong stuff. Excellent value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Meboybubp!

      We are absolutely thrilled to hear that the WH-ULT900N headphones are delivering the powerful audio experience you were looking for!

      The ULT POWER SOUND series was designed specifically to provide that "strong stuff" bass—the kind that truly lets you feel the music and "shake you up." It's rewarding to know you also feel they offer excellent value for that level of performance.  

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They're comfortable. If you're a gym girly I totally recommend them. They dont fall off when doing weights or cardio. Noise cancelation is great. Battery life is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the recommendation, AJLu!

      We’re so glad the ULT WEAR is holding up during your gym sessions. It’s great to hear they stay secure through both weights and cardio while blocking out the world with that noise cancellation. Keep crushing those workouts!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Nice headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great headphones. They cancel out noise, have great bass and overall sound. Nice travel case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TateS, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    perfect sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just didn't like the style. It is too big for me. It is comfortable but But i used earpods i didnt get used to this type.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SEYMAY,

      Thank you for your honest feedback on the ULT WEAR Headphones. We're sorry to hear that the style wasn't the right fit for you, as we understand that personal preference plays a big role in a comfortable listening experience. We're glad you found them comfortable, though! If you prefer a more compact style, we invite you to check out our wide range of wireless earbuds, such as the WF-1000XM5 or the WF-C700N, which might be better suited to your preferences. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony headphones.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it strictly for the gym sessions. Very durable and sounds amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DmytroF.

      That's awesome! We're glad to hear your ULT WEAR Headphones are holding up well during your gym sessions and providing you with amazing sound and great durability. Thanks for choosing Sony.

      Best regards, Eliab sony-global