Customer Ratings & Reviews

Hello SheldonJ,

Thank you for choosing Sony!

It brings us great joy to hear that you are loving your new WHULT900N headphones! Knowing that you would recommend them to others is the highest compliment we can receive, and we are so glad the audio quality has proven to be excellent for you. We design our gear to deliver a powerful, immersive experience, and it is wonderful to see that effort resonating with your daily listening.

Best regards,
-Fred

Hi Rick,

Great! We're glad that you like the comfort and sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hello J0rges,

Thank you for choosing Sony!

We're excited to hear that your WH-ULT900N headphones are performing well for your gym sessions! We apologize for any frustration regarding the requirement of the Sony Sound Connect app for full control. Our goal is to provide a powerful and personalized audio experience through that interface, and we truly appreciate your patience as you navigate those features to get the most out of your workouts.

Best regards,
-Fred

Hello ChrisB,

Thank you for considering Sony products.

We are truly sorry to hear about the connectivity issues you are experiencing with your WHULT900N headphones, especially during critical moments like your sales calls. We understand how frustrating it is to invest in a premium headset for professional use only to face technical hurdles, and we apologize for the time you spent troubleshooting without a resolution.

While we are glad you enjoy the bass performance, we recognize that reliable performance for your work is your top priority. We take reports regarding connection stability very seriously and would like to investigate this further to ensure your headset performs as it should.

To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

Name:
BestBuy Username:
Model Number:
Description of the Issue:
Telephone Number:

Thank you for your patience, and we look forward to assisting you further.

Best regards,
-Fred

Hi ArunP,

We truly appreciate you taking the time to leave this 5-star review! It's incredibly rewarding to hear that the ULT WEAR headphones are the best you’ve ever used. We designed them to deliver an immersive and powerful audio experience, so your feedback on the excellent sound quality is music to our ears. Thank you for making Sony part of your listening experience!

Regards,
Dominick

Hello David,

Thank you for choosing Sony!

We're truly heartened to learn that you appreciate the balance and customizable features of the WHULT900N. It's wonderful to hear that the plush ear pads are enhancing your experience. Thank you for your support, and we hope you continue to enjoy your product!

Best regards,
-Fred

Hi GuillermoG!
Thanks for sharing your feedback.
It is most rewarding to hear that the WH-ULT900N is providing the privacy and enjoyment you were looking for!

We're glad you chose Sony!
Warm regards,
Estefany

Hi MiguelC,

Thanks for sharing your experience with the WH-ULT9000N headphones!

It's great to know they're a perfect fit for your workouts and for creating a relaxing atmosphere while you're focused on tasks. We're especially pleased that the noise canceling feature is proving beneficial for you.

We designed the WH-ULT9000N to deliver versatile performance, whether you're being active or enjoying a moment of calm.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi MikeV,

Thank you for sharing your experience! We're really happy to hear that you're loving the sound effects of your new Sony - ULT WEAR headphones. It's wonderful to know that you're enjoying the powerful and clear audio we designed them for. We appreciate you taking the time to share your positive feedback!

Thank you for choosing Sony!

Best regards,
Dominick

Hello Sonyisabestbuy,

Thank you for choosing Sony!

We're honored to hear that the WHULT900N headphones continue to stand out for you above other brands. Your loyalty and trust in our products mean a great deal to us, and we’re glad to be your preferred choice for quality audio.

Best regards,
-Fred

Hello cjf12345, thank you for your awesome review! We are very glad to hear you're enjoying the ULT WEAR headphones sound quality and active noise cancellation–especially at such great price. It's also great to hear that you're making the mot of the customizability in the Sony app to tailor the experience to your liking. Thank you for choosing Sony! Sincerely, -Jenn.

Hi Quietflytime,

We're so glad to hear that. Thank you so much for giving your Sony headphones a 5-star rating—it's fantastic knowing the noise canceling works so well and that the headphones deliver such strong performance. The WHULT900N’s ability to block out distractions and provide clear, high-quality sound truly sets it apart.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi User570639,

We are excited to hear that you are loving your new ULT WEAR headphones! There is nothing quite like the deep, power-packed bass and clarity our ULT series delivers, and we are thrilled that the sound signature has completely won you over. It is a true compliment to know they’ve become your new favorite over your previous pair.

Thank you for choosing Sony and for letting us take your music to the next level.

Regards,
Dominick

Hello CamaryA,

Thank you for choosing Sony!

We're so glad to hear you love the WH-ULT900N headphones and their excellent noise cancellation. We appreciate you taking the time to fine-tune the equalizer; it's rewarding to know you achieved your perfect sound. Enjoy every beat!

For additional information on adjusting sound using the equalizer on headphones, please visit: https://www.sony.com/electronics/support/articles/00286844.

Best regards,
-Fred

Hi Kolt,

Amazing! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

-Ralph

Hi JessA, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl

Thank you so much for your wonderful feedback, Mrcrease! We're thrilled to hear that you're impressed with the quality of your WH-ULT900N headphones and are even considering a second pair. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your music, and know that we're here if you ever need support or have any questions!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi DavidC,

You made the right choice! We're thrilled that you like the sound quality and design of the headphones. Thank you for choosing Sony!

-Ralph