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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 960 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 960 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and features are excellent. Very easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi H25431. We are very glad to hear that you are enjoying the excellent sound quality and easy-to-use features. At Sony, we strive to design headphones that deliver immersive audio and user-friendly controls, so it’s wonderful to know that these aspects stood out to you. We appreciate your feedback and thank you for choosing Sony!. -Milton. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She uses it in her dorm to minimize noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Casey, Awesome! So glad to hear your daughter loves her Sony ULT WEAR Headphones! It’s awesome that they’re helping her minimize noise in her dorm, perfect for creating a peaceful space. Thanks for sharing, and we’re thrilled to be part of her daily routine! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I have ever owned, the sound quality is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, Awesome! We are so glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .my son loves them, he says its what he expected , u cant hear any noise when u have them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariselaS,

      Thank you so much for sharing your 5-star review!

      We are really happy to hear that your son is enjoying his ULT WEAR headphones and that they are living up to his expectations.

      It’s especially great to hear his comment about the Noise Cancelling—that is exactly what we aim for! We designed the ULT WEAR with our premium noise-canceling technology to provide a sanctuary from the outside world, allowing users to fully immerse themselves in the music

      We appreciate you choosing Sony and hope he continues to enjoy that ultimate vibe!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best everrrrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are amazing and perfect and do what they need to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IainZ,

      Thank you for choosing Sony!

      It brings us great joy to hear that you love your WH-ULT900N headphones! Knowing they perform seamlessly and deliver exactly what you want truly inspires us. We appreciate your kind words and are grateful to be part of your audio journey. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent pair of NC headphones but glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. Noise canceling was good, nothing crazy. Transparency mode was excellent and the microphones for phone calls a lot better than others in the sony lineup. They were glitchy. If you trurn them on while wearing them the buttons and touchpad didn't work. You had to take them off and put them back on for the buttons and pad to work. Weird. Buy them on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Admecastillo, Thank you for your review of the Sony ULT WEAR headphones. We're glad to hear that you found the sound quality and noise canceling to be good, and that you were particularly impressed with the ambient mode and the microphone quality for phone calls. We apologize for the inconvenience you experienced with the buttons and touchpad not working when turning them on while wearing them. Please make sure that the firmware is up to date to ensure optimal performance. Also, try to initialize the headset. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony!
      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new headphones. They are noise canceling, didn’t hear anything at the airport.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamA,

      Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super headphones to have and powerful sound. Boost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trust, We’re so glad you’re loving the powerful sound and that extra boost! Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with powerful bass and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Nick,

      Thanks for the review! We are immensely pleased to hear how much you have been enjoying your Sony Headphones! Equipped with Sony’s premium noise cancelation and dual noise sensor technology, ULT WEAR intuitively blocks out external noise wherever you are! If you have any suggestions or ideas in order for us to earn that 5th star, we'd be more than glad to listen to them, so please, let us know!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass. Gets plenty loud. Would def recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Curtis, Thank you for your fantastic review of the WHULT900N headphones! We're thrilled to hear that you love the great sound and bass, and that they get plenty loud. Your recommendation means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good noise cancellation good bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alvin1962, Thank you for the 5-star rating! We're delighted to know that you're enjoying the exceptional sound quality, superb noise cancellation, and powerful bass! Thanks for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Ult

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i’ve been using it for so long and it’s great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaysonA!
      Thanks for taking the time to share your review of the WH-ULT900N headphones.
      We are delighted to hear that they've been great for your long-term use!

      We designed the WH-ULT900N to really deliver on sound quality, featuring our ULT POWER SOUND for deep, resonant bass and superior Noise Canceling to keep your focus on the music.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    EPIC find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones should cost more they are that good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rcisneros100!
      Thanks so much for the fantastic feedback on the WH-ULT900N headphones. We are thrilled to hear that you think they are such incredible value!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Buy these such good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cause I have another pair I got them for a gift such good headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbdulC,

      It brings us great satisfaction to hear that the ULT WEAR headphones are so good you decided to buy a second pair! Your decision to purchase them again is the highest compliment we can receive. Thank you for your continued support and for being a loyal Sony customer!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, and not with high cost. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuadalupeF,

      Fabulous! We're truly delighted to hear about your satisfaction with the amazing sound quality and reasonable price of your ULT WEAR Wireless Noise Canceling Headphones. Thank you so much for your recommendation and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Highly recommend buying or giving as a gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Remote,

      That is fantastic to hear! We are thrilled that you find the Forest Gray ULT WEAR Wireless Noise Canceling Headphones to be a great buy and recommend them so highly—we think they make an excellent gift too!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products of sony and best sound quality. Worth buying it on bestbuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a gift and they loved it, amazing sound proof.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosaG, We're glad to hear that the recipient loved them and enjoyed the excellent noise cancellation of the headphones. Your feedback is much appreciated! Thanks for choosing Sony. -Jess Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are actually better than i expected them to be. The only reason im giving 4 stars instead of 5 is bc the color choices were limited. Definitely the best option for the price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AutumnP, We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great Everytime. I use them in my studio and in my phone when I'm at work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rootztheproducer,

      Great! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US