Customer Ratings & Reviews
- Model:
- WHULT900N/B
- |
- SKU:
- 10101593
Customer reviews
Rating 4.6 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 2 out of 5 stars
Mic issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They feel great and sound great, but the mic is horrible. Need these headphones for meetings but no one can understand me.
This review is from Sony - ULT WEAR Wireless Noise Cancelling Headphones - Forest Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TerryS,
Thank you for your feedback. We're glad to hear you're enjoying the sound and comfort of your WHULT900N headphones. We're sorry to learn that your experience with the microphone was not the best. We'd like to help.
Please make sure your headphones are running the latest firmware version via the Sony | Sound Connect app. Please check this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ult900n/software/00346395
Also, microphone quality can sometimes be affected by connection type or environmental noise, so using them in a quieter setting or ensuring a strong Bluetooth connection can make a difference.
If the issue continues, please reach out to our support team https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can look into this further.
Best regards,
- Stephanie
Rated 1 out of 5 stars
Terrible headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible item dont buy badddddddddddddddddddddddddddddddd
This review is from Sony - ULT WEAR Wireless Noise Cancelling Headphones - Forest Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DancinaB, We're sorry to hear that you had a negative experience with the Sony ULT WEAR headphones. Your satisfaction is important to us, and we would like to understand more about the issues you encountered. May we contact you to help and get more information? If so, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the Sony ULT WEAR:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam





















