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Customer Ratings & Reviews

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Comp. Value: $248.00

Customer reviews

Rating 4.6 out of 5 stars with 954 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 954 reviews
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Slim appearance. Perfect fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tinks,

      It is fantastic to know you've given the Sony ULT WEAR headphones a five-star rating!

      We are glad to hear you are impressed with the great sound quality, slim appearance, and perfect fit. We design our headphones for both powerful performance and comfort, and your feedback is truly appreciated.

      We hope you enjoy many hours of listening, and thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Premium quality for a solid price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this pair of headphones. I originally bought them to use while I DJ to hear cued tracks but I haven't tested it out for that yet. However, I use them for work to block out sound and since I work from home they really help me stay focused. Audio sounds good. I don't use the ULT button much to boost the bass because it already sounds pretty good. For the casual music person, these are great, especially because I got them on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Thank you for sharing your experience with your ULT WEAR headphones!

      We're happy to hear how much you're enjoying them. It sounds like they've become a fantastic tool for your work-from-home setup, helping you block out sound and stay focused—that's a huge win! It's great that the audio quality is meeting your expectations, even without frequently engaging the ULT bass boost feature. For the casual listener, these are indeed a great blend of sound and value, especially when you catch them on sale!

      Thanks for choosing Sony!

      Best, Jenn. Sony_US

  • Rated 4 out of 5 stars

    Gladly, got what I paid for, and how!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a difference from my last set! On ear is more comfortable, and able to wear longer? Sound, much clearer and more bass? All this while wearing my hearing aids? And price was good too?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Chic,

      We're so glad to hear you're enjoying your ULT WEAR headphones! It's fantastic that you've noticed the superior comfort of the over-the-ear design and the powerful sound from our ULT POWER SOUND series. We're happy to know they are delivering such an excellent experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Love these :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I alternate between these and the link buds s. The sound is similar when you adjust the controls (I didn't like the ult mode or whatever it's called). I like how the sound feels like it's around you, similar to surround sound. When I wear hoops my ears get sore faster so I don't recommend wearing big earrings with these. You don't really feel pain when you're wearing them but when you take them off you can feel a little soreness but that's normal for over the ear headphones. I also love this color lately and it matches my backpack for college.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful and detailed feedback on the WH-ULT900N, SofiR! We couldn't be happier to hear that you love them and that you're enjoying the immersive, surround sound-like audio experience. It's great to know that the sound quality is a perfect fit for your listening preferences after some customization.

      We also truly appreciate your honest and helpful notes about comfort, especially for those who wear hoops or larger earrings. Your practical advice is very valuable to other users. We're also delighted that you love the color and that it matches your college backpack—that's a fantastic bonus!

      Thanks again for choosing Sony and for taking the time to share your experience with us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great First Pair of Over Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of over-ear headphones. The sound quality is incredible and I love that I can fold them into the carrying case. They're comfortable for me to wear for an 8-9 hour work day or to work out or run with. The call sound quality is great and they pair well to my Google Pixel. I like the touch controls as well. The noise cancelling isn't 100% deafening, but my coworkers do have to tap me on my shoulder now to get my attention. My partner has Beats headphones and she loves the sound quality on these way more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bigfish912!

      We are absolutely thrilled to hear that your first pair of over-ear headphones is such a hit! It’s wonderful to know that the WH-ULT900N is keeping you comfortable through your long workdays and workouts alike. We’re also glad the touch controls and noise canceling are making your life easier—even if it means your coworkers have to tap you on the shoulder now!

      Knowing they even won over a Beats fan is a huge compliment. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with excellent sound quality Fits softly around my ears Lightweight and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerwannabe,

      That's awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 4 out of 5 stars

    AMAZING!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in July of 2024, they are amazing headphones! I use at the gym, school, and even during my free time. At the gym, they are stable & don’t fall while doing exercises that make me look down. Noise cancellation is great but could be better! Battery life is also amazing even after 9 months, i only need to charge once every 2 months if needed. overall 4.5/5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadeR, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones rock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is awesome and the bass is definitely prominent. Comfy on the ears too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marloncon,

      Perfect! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony head phone blu tooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at manyhead phone the price and quality.outstanding.the sound and clarity was like in concerts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danialnorthmudllc!
      Thanks so much for the feedback.
      It is most rewarding to hear that the sound and clarity of your WH-ULT900N make you feel like you're right there at a live concert!

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones, noice cancelation can be a bit netter for the price. Good voice clarity and balanced bass for the music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PoojaC,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you are enjoying the balanced bass and voice clarity of the WH-ULT900N. We sincerely apologize that the noise cancellation has not fully aligned with your preferences. We recognize that high-quality attenuation is essential for a premium listening experience, and we appreciate your patience as we work to refine our technology. Your feedback is invaluable, and we have shared your comments with our product development team for careful review.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    An Amazing pair of cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a right before Christmas and have to say this is the perfect product for a bass-head like me. It did require a little bit of EQ tuning to sound balanced, but there is a good YT video on how to get these to sound like the flagship XM5. Overall, a great pick - very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sachin, Fabulous! We're extremely pleased to hear that you're loving your new ULT WEAR Wireless Noise Canceling Headphones! It's wonderful that you're experiencing the powerful bass and that the EQ tuning has helped you achieve a sound balance similar to the flagship WH-1000XM5 model. Enjoy your music, and thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Quality Auido

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Does work very well, great quality audio and supports LDAC, good battery life seamless connectivity, Very lightweight and not bothersome at all, for $150 worth the purchase dont see myslef returning this at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-ULT900N, MarcoPolo! We are delighted to hear that you are satisfied with their performance. The WH-ULT900N is designed to deliver high-quality audio and a seamless connectivity experience, including support for LDAC. With features like lightweight design and long battery life, we strive to provide the best user experience. Your review helps us maintain high standards and we are glad that you find the product worth the purchase.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    High quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding headphone I have ever had, just like your at a Imax theater, great surround sound and noise canceling, the volume feature and voice activation works great, charge last a long time also, with automatic shut off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatpot, We’re so glad you’re loving your new ULT WEAR headphones! It’s fantastic to hear the surround sound feels like an IMAX theater experience and that the noise canceling, volume control, and voice activation are hitting all the right notes for you. Plus, it’s great that the long battery life and auto shut-off are keeping things convenient. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones around. These headphones are very comfortable to wear. And noise cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryL,

      We are so happy to hear that you are finding the ULT WEAR headphones comfortable and that the noise cancellation is performing well for you! We appreciate the recommendation.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these for herself. She loves them. She uses them for not only music, but to watch movies when traveling or audiobooks as well. She said they’re very comfortable and glad she got them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, RyanA!

      We’re so happy to hear your wife is loving her WH-ULT900N headphones. It’s great to know they’re providing the comfort and versatility she needs for everything from movies to audiobooks.

      We truly appreciate her choosing Sony for her travels!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Music listening fun. I can hear people at Zoom meetings much better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Davemtprog,

      Thank you for choosing Sony!

      We're elated to hear that the WHULT900N headphones are enhancing your music enjoyment and improving your clarity in Zoom meetings. Knowing our product supports both your entertainment and communication means a great deal to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Head Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Product. Noise cancelation and sound quality are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GouravC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love the WHULT900N headphones and appreciate the noise cancellation and sound quality. It’s rewarding to know our technology is enhancing your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 1 out of 5 stars

    Faulty headphones and even worse customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! I really wish I had read the low-star reviews of this headphones before purchasing. I purchased the UltWear headphones after my previous pair of Sony WH-XB910N headphones stopped working after around a year and a half of use. I had the Best Buy warranty purchased for the WH-XB910N headphones and assumed it would be a simple process to get my new pair. How wrong I was. Sony (very conveniently I might add) discontinued the WH-XB910N headphones, so getting a replacement pair was not an option. Instead, I had to pay the difference out of pocket between the original price of the WH-XB910Ns and the UltWear headphones. I figured the increase in price I had to pay would be worth it as I would be receiving higher quality headphones that would last longer than their previous generation (How wrong I was again). Almost every negative review for the ULTWear headphones on this page mentions the same flaw, the swivel hinge on the ear cups being faulty. Similar to other reviews, the headphones were well taken care of and have barely seen usage since their purchase, however the swivel hinge snapped all the same (Look at my photo and compare it to the others, all the headphones have snapped in the exact same place). This has been mentioned by countless other reviewers, yet Sony has clearly decided to avoid the issue in lieu of selling more defective products. After spending hours on the phone with both Best Buy customer support and Sony support, they both assured me that neither were culpable in covering the product and the costs of repair would fall on me. Utterly disappointing interactions with both companies who could have done even the slightest act to reestablish good faith. Its a shame too because I really recommended these headphones and the previous pair to literally everyone I know. I'll have no problem sharing the news now that Sony headphones and their products in general are not even worth the box they are packaged in. Stick to another retailer, buy Bose and avoid the mess of ever dealing with either of these businesses.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC,

      This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.

      We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and really good sound love the custom settings and really good noise cancellation and the case is a nice touch!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinS,

      Thanks for taking the time to share your feedback! We are thrilled to hear that you love the ULT WEAR headphones.

      It's fantastic that you're enjoying the great fit, custom settings, and the powerful noise cancellation. We designed these headphones to provide an exceptional audio experience, and we're so glad you appreciate all the details, right down to the case.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Best option for mid range headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation for the price, really comfortable around the ears. Basically top pic for the price-quality ratio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoSus,

      We're happy to hear you're enjoying the ULT WEAR headphones. It's great to know you find the noise cancellation effective and the headphones comfortable, offering a great balance of price and quality. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US