Customer Ratings & Reviews

Thank you for the terrific review, MadhavG!

We are thrilled to hear that your WH-ULT900N has become your go-to headset for everything! Whether you’re fueling a gaming session, catching a flight, or just kicking back, it’s awesome to know the ULT WEAR is delivering that massive bass and clarity you need.

Hearing that they are "the only headset you need" is the ultimate compliment. We designed these to be versatile enough for every part of your day, and it sounds like you’re putting them to great use!

Thank you for being part of the Sony family!

Best regards, Gus, Sony Social Media Team

Hi Funtime,

We’re thrilled to hear that your daughter is loving her new ULT WEAR headphones and that they are the best pair she’s ever owned!

Thanks for choosing Sony.

Best regards,
Eliab

Hi MarkH,

Thank you for the 5-star review! We are delighted to hear you're loving the ULT WEAR headphones. We appreciate you calling out the storage case, too! We ensure every detail is designed for convenience, so we're glad the case provides the secure, portable solution you need for your headphones.

Thanks for making Sony part of your listening experience!

Regards,
Dominick

Hi StacyL!
It brings us great joy to hear that the WH-ULT900N are the best headphones you have ever had! We truly appreciate you sharing that with us.

These headphones feature a dedicated ULT button that lets you switch between two levels of deep, punchy bass. They also include Advanced Noise Canceling and a high quality built-in microphone to ensure your phone calls stay clear even in noisy environments.

We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany

Hi user922522! Thank you for your feedback. We are delighted to hear that you find the WH-ULT900N headphones to be well worth the cost.
It's fantastic to know that you appreciate the convenience of having all the settings accessible in one app. Plus, the long-lasting battery life is designed to keep you connected for days, allowing you to enjoy your music without interruption.

Thanks for choosing Sony!
Best regards,
Estefany

Hi TheH,

We’re thrilled to hear you’re enjoying your ULT WEAR headphones! It’s great to know they’re serving you well for both daily use and your gym sessions. Thanks for choosing Sony.

Best regards,
Eliab

Hi Beanie!
We are delighted to hear you're loving your WH-ULT900N headphones, especially the great sound quality for your workouts.

We designed the ULT POWER SOUND series to give you that incredible audio experience, whether you're relaxing or staying active. For those intense sessions, you'll be glad to know the WH-ULT900N also features Digital Noise Cancelling to help you focus, along with a long battery life so the music doesn't quit before you do.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Rushi,

Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality of the headset. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. Adjust the headband depending on your head shape. You may find these links helpful:

https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html

https://www.sony.com/electronics/support/articles/00015243

Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi GemyvettemarieJ, Awesome! We're pleased to hear that you are enjoying your WHULT900N. We appreciate your feedback and thank you for choosing Sony. Erin

Hi ChadN,

We are elated to hear that your Sony ULT WEAR headphones are providing such a powerful listening experience! It is wonderful to know that the combination of deep, resonant sound and effective noise cancellation is hitting the mark for you. We take great pride in our battery technology, so we are glad to hear that the long-lasting charge is keeping your music going without interruption throughout your day.

Thank you for making Sony part of your daily audio journey.

Best regards,
Dominick

Hello StacyW,

Thank you for considering Sony products.

We sincerely appreciate your feedback regarding the WH-ULT900N and apologize for any disappointment you experienced with the volume levels and pricing. While we are glad to hear that you found the comfort to be good, we understand how crucial both sound performance and comfort are to your overall experience.

To help improve your listening experience, we recommend exploring the equalizer settings available through the Sony Sound Connect app. This feature allows you to customize the sound profile to better suit your preferences, potentially addressing your concerns about volume and audio quality.

You can find detailed guidance on how to adjust the equalizer here: https://www.sony.com/electronics/support/articles/00286844.

If you continue to experience issues, please don’t hesitate to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

Thank you for your patience and understanding.

Best regards,
-Fred

Hello Mike,

Thank you for choosing Sony!

We're elated to hear that you are enjoying the sound quality and comfort of your WH-ULT900N headphones. It means a lot to us that they are enhancing your listening experience so well. We truly appreciate your feedback and are here to support you anytime.

Best regards,
-Fred

Hi SharonM,

You made the right choice! We're thrilled that you like the comfort and sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi Leonel,

Amazing! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph

Hi Vinnie,

We're excited to hear you're enjoying the clear highs and powerful bass of your Sony ULT WEAR headphones—it really is like having a concert wherever you go!

Thanks so much for sharing your experience, and for choosing Sony!

Regards,
Dominick

Hi EmilyR,

Amazing! We're thrilled that you like the sound quality and battery life of the speaker. Thank you for choosing Sony!

-Ralph

Hello Bass4life,

Thank you for choosing Sony!

It makes us really happy to hear that you're enjoying your WHULT900N headphones! We're glad the sound quality and bass are hitting the mark, and that you're happy with the price. Thanks for the positive feedback!

Best regards,
-Fred

Hi Momof3, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin

Hello Theone,

Thank you for choosing Sony!

We're excited to hear that your WH-ULT900N headphones provide great sound, comfort, and ease of pairing. It’s wonderful to know they’re enhancing your listening experience, and we truly appreciate you sharing your positive feedback with us.

Best regards,
-Fred