Customer Ratings & Reviews

Hello Valorie,

Thank you for choosing Sony!

We're delighted to hear that you've had such a positive experience with the WHULT900N headphones! It’s fantastic to know they’ve made your workouts and relaxation time even better. Thank you for sharing your feedback, and we're glad you have zero regrets about your purchase!

Best regards,
-Fred

Hi NessaM,

We are immensely pleased to hear that the gift for your best friend was such a success! It is fantastic to know that the noise cancellation is performing so well and that the music clarity allows for an excellent listening experience even at lower volumes. We hope your friend enjoys many hours of great music with their new headphones.

Thank you for making Sony part of your daily listening.

Best regards,
Dominick

Hi NicholeS,

Thanks so much for the awesome review! We're thrilled to hear you're loving your new headphones and that they're a perfect fit—literally and sound-wise. That bass is great! Enjoy every moment of your listening experience, and thanks for choosing Sony!
—Aldair

Hi PaigeM, thanks for sharing your wonderful experience with the Sony - ULT WEAR! We're truly happy to hear you're loving the premium noise canceling with dual noise sensor technology, as well as their smooth cushions which makes them a perfect option for long-listening sessions too! Thanks for choosing Sony. Best regards, -Dominick

Hi WailyV,

We are thrilled to hear that the noise-canceling performance is working so well for you in those loud environments! It’s great to know you’re enjoying the amazing sound quality of your ULT WEAR headphones during your travels and workouts.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for your enthusiastic review, KyleW!

We are absolutely delighted to hear how much you are loving your WH-ULT900N headphones! It's fantastic to know that you are experiencing great sound quality and that they are delivering such an extremely clear listening experience across your entire playlist.

Your appreciation for the ULT Mode is especially rewarding! We designed that feature to give listeners the option to instantly boost the low-end frequencies, so we're thrilled to hear that the "most base" setting is perfectly enhancing your music and providing a truly better, more immersive experience.

It's wonderful that your WH-ULT900N headphones have become your go-to companion, coming with you "everywhere I go."

Thank you again for your strong recommendation and for making Sony a part of your daily music experience!

Best regards, Gus, Sony Social Media Team

Thank you so much for sharing your feedback, DavidJ! It brings us great joy to hear you're enjoying the sound quality and lightweight, comfortable design of your WH-ULT900N headphones. It's wonderful to know they feel good even during long listening sessions. Your positive experience inspires us to keep delivering headphones that combine excellent audio with long-lasting comfort. If you have any favorite features or ways you use your headphones, feel free to share—we love hearing from our community! Enjoy your music!

Thanks for being a valued member of the Sony family.

Best regards,
Gus
Sony Social Media Team

Hi ErnestD, Thank you for the positive review! We're thrilled to hear you like the deep bass, sound clarity, distortion-free sound, and exceptional noise canceling of your Sony ULT WEAR. Thanks for choosing Sony! -Sam

Hi MaxwellM,

You made the right choice with the ULT WEAR headphones! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi AbdulC,

We are excited to hear that your ULT WEAR headphones are your favorite pair you have ever owned, even after a year! It's wonderful that you are still enjoying the amazing sound and powerful bass. Thank you for your loyalty to Sony!

Regards,
Dominick

Hi LegionOfJoom, thank you for taking the time to share your thoughts on the Sony - ULT WEAR! We are happy to hear that you like the superior sound quality they deliver. In regards to the active noise canceling going in and out randomly, we would like to share some steps that can help:
1- Turn off the Adaptive Sound Control, this feature detects the wearer's actions and will adjust the noise canceling function automatically, turn it off to have a stable noise canceling effect
2- Check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. You can do this on the Sony Sound Connect App
3- Initializing the headset to restore factory settings, you can follow the instructions in the link below: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300236.html
Also we appreciate your feedback about the plastic designed and will be sharing it to our development team. Thanks for choosing Sony, regards. -Dominick

Hi Danny,

Thank you for the 5-star rating and we're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi AnshumanS,

Thanks for sharing your thoughts!

We're thrilled to hear you're still a long-time fan and your new ULT WEAR headphones are a great fit. We also appreciate your honest feedback about the noise cancellation in high-wind environments—we are always working to improve our products, and your insights are a huge part of that process.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi GavinR,

It’s a true pleasure to hear about your daughter's reaction to her new ULT WEAR headphones! There is nothing quite like hearing a favorite song with such clarity and powerful bass for the first time, and we are so happy we could provide that "eyes wide open" moment for her.

Thank you for choosing Sony.

Regards,
Dominick

Hi Alexdagoat08,

It is most rewarding to hear that the ULT WEAR headphones are everything you hoped they would be! We designed this series specifically for bass enthusiasts, featuring our dedicated ULT button that triggers two distinct levels of deep, soul-shaking sound. Combined with our Integrated Processor V1—the same technology found in our award-winning 1000X series—and advanced noise canceling, these headphones deliver a massive, high-energy club experience wherever you go.

Thank you for your passion and for choosing Sony to power your sound.

Regards,
Dominick

Hello Delaney,

Thank you for choosing Sony!

We're beyond pleased to hear that you're finding your WHULT900N headphones comfortable for long periods of use and that the sound quality is great! Our design focuses on maximizing both comfort and audio experience, so it is truly gratifying to hear that we have achieved success in both areas.

Best regards,
-Fred

Hi CeeJay,

We are immensely pleased to hear that you are loving your new headphones and that they are providing a secure fit during your workouts! While the ULT WEAR is designed for premium sound and comfort, it is fantastic to know they are staying in place for your specific activity level. We are also glad that the included carrying case is a valuable addition for you, making it easy to protect and transport your headphones whenever you're on the move.

Thank you for choosing Sony.

Regards,
Dominick

Hi Christian,
Thank you so much for taking the time to share your thoughts about the WHULT900N headphones! We're happy to hear that you appreciate the versatility of our design. It’s great to know that you find the ease of access to the equalizers and the effectiveness of the noise-cancelling feature to your liking. Your recommendation means a lot to us!

Thanks for choosing Sony!
Best regards,
Stephanie

Hi AdamP,

We are elated to hear that the ULT WEAR headphones made such a successful gift! It is wonderful to know they are providing the long-lasting comfort needed for those extended listening sessions and travel days. We designed the ULT POWER SOUND series to deliver that powerful, deep bass while remaining lightweight and wearable for hours, so we are thrilled your friend is enjoying them so much.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi MonikaS,.

We are thrilled to hear you chose the ULT WEAR over the other brands on your list! It’s great to know that you are enjoying the powerful sound, intuitive controls, and the long-wearing comfort of the soft earpads.

Thanks for choosing Sony.

Best regards,

Eliab