Customer Ratings & Reviews

Hello KaylaM,

Thank you for choosing Sony!

We're thrilled to hear that you love the WHULT900N headphones and that the noise-canceling feature is working well for you. The touch control feature is indeed a game-changer, allowing you to easily engage with those around you while still enjoying your music. It's perfect for staying connected during your workouts!

Best regards,
-Fred

Thank you for the great review, Sohil!

We are so pleased to hear that you're enjoying the very good sound quality of your WH-ULT900N! We designed the ULT WEAR series to provide that deep, powerful bass and premium audio experience at a moderate price point, and it’s wonderful to know we hit the mark for you.

We hope you continue to enjoy the "ULT" sound! Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi Isabel, We’re so glad to hear they’re hitting all the right notes for you as an audiophile! It’s wonderful that you’re enjoying the sound quality, noise cancellation, and stylish design, whether you’re working out, tackling chores, or just chilling out. Thank you for giving the product a perfect rating! -Jess

HI JustinT,

We appreciate you letting us know about the microphone clarity on your ULT WEAR headphones for work calls. To improve this, please check your computer's audio settings to make sure the headset is selected as the "Headset (Hands-Free)" device for your microphone input, which uses the voice-optimized profile. We recognize that the design may look bulkier, as it is engineered to maximize comfort and deliver powerful bass.

Thanks for choosing Sony.

Best regards, Eliab

Hi JoyceC, Thank you for the wonderful review! We're happy to hear you like the great sound, lightweight design and comfortable fit of your Sony ULT WEAR headphones. Thanks for choosing Sony! -Sam

Hi EugV!
Thanks so much for sharing your feedback with us about your WH-ULT900N. We are thrilled to hear that the noise cancelling is working well for you!

Regarding the comfort during those longer trips, we recommend slightly adjusting the headband tension or shifting the earcups every so often to help distribute the pressure more evenly.

Thanks for choosing Sony!
Best regards,
Estefany

Hi BrandonjP, Fantastic! We're glad to hear that you appreciate the good sound quality and bass, as well as the additional functions these headphones offer. Thanks for choosing Sony! -Sam

Hi Raymond,

We're so glad to hear that your Sony headphones are working great at blocking ambient sounds—and thank you for your fantastic 5-star rating. While voice and yelling can still be a challenge for any current technology, your headphones use advanced noise cancelling to make everyday listening more immersive and peaceful. Still, we greatly appreciate the comments, as our engineers are always working on new innovations, and your feedback helps shape future improvements.

Thank you for choosing Sony! We hope your day is as clear and comfortable as your listening experience!
DiegoV.

Hello AngelaN,

Thank you for choosing Sony.

We're excited to hear that you enjoy the sound quality and noise-cancelling feature of your WH-ULT900N headphones. We apologize for the discomfort you've experienced with extended wear and appreciate you sharing this with us.

To help enhance your comfort, we recommend reviewing the proper wearing techniques here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001298186.html.

Your feedback helps us support you better, and we're grateful for your continued trust in our products.

Best regards,
-Fred

Hi Great, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl

Hi MariselaS,

Thank you so much for sharing your 5-star review!

We are really happy to hear that your son is enjoying his ULT WEAR headphones and that they are living up to his expectations.

It’s especially great to hear his comment about the Noise Cancelling—that is exactly what we aim for! We designed the ULT WEAR with our premium noise-canceling technology to provide a sanctuary from the outside world, allowing users to fully immerse themselves in the music

We appreciate you choosing Sony and hope he continues to enjoy that ultimate vibe!

Regards,
Dominick

Thank you for your review, SarkisK! We are thrilled to hear that you are enjoying your WH-ULT900N headphones.

It is fantastic to know that they are effectively blocking outside noise and providing you with great audio for listening to seminars, music, and watching TV. We designed these headphones to be versatile and reliable in various environments, and it's rewarding to hear that they are serving you so well, whether you're at home or in a public place.

Thanks again for choosing Sony and for sharing your experience with us!

Best regards,
Gus Sony Social Media Team

Hi TateS, we're glad you are enjoying your new noise canceling headphones! Thanks for choosing Sony. ~Earl

Thank you for the phenomenal review, DAVIDSMITHJR!

We’re so glad to hear that the ULT WEAR headphones are making you feel like you’re right there in the studio! That immersive experience is exactly what we aimed for when engineering the noise cancellation and that deep, signature bass.

Knowing they’ve earned a "must buy" recommendation from you means the world to us. Enjoy that studio-quality sound, and thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi user633051,

We're glad to hear that you're enjoying the great sound and noise cancellation of your ULT WEAR headphones. We designed them to deliver powerful, immersive bass, which can sometimes result in a larger form factor. We appreciate your honest feedback on the design and will be sure to pass this along to our product development team. Thanks for choosing Sony.

Best regards,
Eliab

Hi SophiaR,

It brings us great joy to hear that your boyfriend’s recommendation led you to a pair of headphones you truly love.

We are thrilled that the noise-canceling technology is providing the focused listening experience you were searching for. The ULT WEAR was designed specifically to blend that immersive silence with powerful sound, and knowing it has become a staple in both your and your boyfriend's daily routines is wonderful to see. We hope you continue to enjoy every beat and every quiet moment they provide.

Thank you for being part of the Sony family.

Regards,
Dominick

Thank you for the fantastic review, MangeshaB!

We are thrilled to hear that you are happy with your WH-ULT900N headphones! It is great to know that you found a solid deal at Best Buy and that you feel the quality is definitely worth it. We hope you enjoy the powerful bass and noise-canceling features of your new project.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi LarryJ,

We are happy to hear that your new ULT WEAR headphones are exactly what you were looking for! We hope you enjoy the powerful sound and improved durability of this model.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your fantastic review, MarkR!

We are absolutely delighted to hear that you consider the WH-ULT900N headphones the best you've owned! That is high praise and truly rewarding for our team.

It's great to hear you are taking full advantage of the Sony | Headphones Connect app's equalizer—you are absolutely right that fine-tuning the sound is key to achieving the perfect balance tailored to your taste. We designed that feature for users like you who want ultimate control over their audio experience!

Thank you again for choosing Sony for your listening needs.

Best regards, Gus, Sony Social Media Team

Hi DEBRENI,

We are honored to hear that the ULT WEAR has become such an essential part of your workday. Knowing that our next level noise cancellation helps you stay focused and immersed in your tasks is exactly what we strive for with the ULT POWER SOUND series.

Thank you for trusting Sony to power your daily productivity.

Regards,
Dominick