Customer Ratings & Reviews

Hi DavidJ, Awesome! We are glad to hear that you are enjoying your new Ult WEAR Headphones! Thank you for choosing Sony! -Carl

Hi Nice, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl

Hi RoRo, We’re happy that you love the active noise cancellation, it’s definitely a standout feature. We'll pass along your feedback about the volume and bass to our team. The Sony ULT WEAR Headphones allow you to adjust sound equalization. You can customize the audio via a 5-band equalizer in the Sony Sound Connect app. There are preset EQ settings for various genres and a CLEAR BASS slider for bass control. The headphones also feature two ULT sound modes for enhanced bass, which can be combined with EQ adjustments: ULT1 for deep, low-frequency bass, or ULT2 to experience powerful bass. Glad you’re enjoying them overall! Thanks for choosing Sony. -Jess

Hi sboyddos, Thanks for sharing your positive experience with the Sony ULT WEAR headphones! We're so happy to hear about the incredible sound, excellent noise cancellation, and the impressive battery life. Enjoy your music and thank you for choosing Sony. -Jess

Hi CiscoC, Awesome! We're glad you like the amazing sound quality and excellent fit of your Sony ULTWEAR headphones. Thanks for choosing Sony! -Sam

Hi JaniB,

We are glad to hear you're enjoying the long battery life and comfort of your ULT WEAR headphones! It’s great to know the noise cancelling and sound clarity are meeting your needs for long listening sessions.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Orbi,

We are truly heartened to learn that the ULT WEAR headphones have become your go-to companion for both your travels and your work/educational pursuits.

We are especially glad that you are enjoying the superior audio fidelity and the intensely deep, customizable low-frequency response provided by our dedicated ULT Power Sound. The integration of high-quality noise cancellation is designed precisely to create the ideal environment for focus, whether you are concentrating on studies or enjoying music on the go.

Thanks for choosing Sony!

Best regards,
Dominick

Hello JamesB,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the amazing sound quality of the WHULT900N headphones. Your vivid description of the bass impact truly highlights the immersive experience they provide. Thank you for sharing your enthusiasm—it means a lot to us!

Best regards,
-Fred

Hi Dale,

We are thrilled to hear that you're enjoying your new ULT WEAR headphones! It’s great to know they are performing well for your gym sessions and daily activities. We appreciate you choosing Sony for your audio needs.

Thanks for choosing Sony.

Best regards,
Eliab

Hi EfrenC,

It brings us great satisfaction to hear that you are enjoying the amazing bass and high-end sound quality!

Providing premium audio performance at a value our customers appreciate is always our top goal. Thank you so much for your five-star review and for recognizing the effort we put into balancing quality and affordability.

We really appreciate you choosing Sony!

Regards,
Dominick

Hi thatguywiththeface, Thank you for your review! We're thrilled to hear that you're enjoying the sound quality and comfort of your Sony ULT WEAR headphones. However, we sincerely apologize for the difficulties you're experiencing with the multipoint connection. To better assist you, we would appreciate more details about the issue you've encountered. In the meantime, please feel free to visit the following link for guidance on connecting two devices at the same time: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001300534.html.

Kindly send an email containing the details of your issue, along with the information listed below, to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

Full Name:
Username:
Telephone Number:

Thank you for your patience, and we look forward to resolving this issue promptly!

Sincerely,
Maria

Hi Twin6877, thanks for your great 5-Star review!

We are so happy to hear that you are enjoying the Sony — WHULT900N headphones! It is great to hear the Quick Attention Mode is useful, when you want to communicate with people around you, it is easy to activate and deactivate, and you only have to raise or release your hand!

We hope you enjoy your great headphones and if you have any question or issue with your WHULT900N, don't hesitate and contact us, well be more than happy to assist you!

Have a nice day, and thanks for choosing Sony!
Gus

Hi JonathanS, thanks for sharing your wonderful experience! We're thrilled to hear the Sony - ULT WEAR are hitting all the right notes for you. Their powerful sound, comfortable design and long battery life make them a perfect option for long listening sessions. Thank you for choosing Sony! Regards, -Dominick

Hi Johnny,

Great! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Thank you for choosing Sony!

-Ralph

Hi SEYMAY,

Thank you for your honest feedback on the ULT WEAR Headphones. We're sorry to hear that the style wasn't the right fit for you, as we understand that personal preference plays a big role in a comfortable listening experience. We're glad you found them comfortable, though! If you prefer a more compact style, we invite you to check out our wide range of wireless earbuds, such as the WF-1000XM5 or the WF-C700N, which might be better suited to your preferences. Thanks for choosing Sony.

Best regards,
Eliab

Hi Thebest,

You made the right choice! We're glad that you like the design, sound quality, and dedicated app of the headphones. Thank you for choosing Sony!

-Ralph

Hi Efff,

Thanks for the review and the 5-stars rating! We designed the ULT series to deliver powerful, deep bass and high-quality sound for those who love to feel the music, while still incorporating our renowned noise-canceling technology. It's great to know that they are delivering an amazing experience to you!

Thanks for choosing Sony, have an awesome day!
-DiegoV

Thank you for your fantastic review, CedricK! It is most rewarding to hear that you consider the WH-ULT900N to be the best headphones you've ever had.

Your high praise and recommendation mean a great deal to us. We are especially glad to hear that you love the bass. We designed these headphones with our ULT POWER SOUND feature specifically to give you deep, powerful bass that you can feel, and it's wonderful to know we've delivered that experience for you.

Thanks again for choosing Sony and for sharing your valuable feedback with us!

Best regards,
Gus Sony Social Media Team

Hello HaridasV,
Thank you for your candid review of the WH-ULT900N headphones! We are really happy to hear that the deep bass and overall value have made this a very good item for you. We also appreciate your honest feedback on the noise canceling feature; we are always working to refine our technology, and comments like yours are valuable to that process.

Thank you for selecting Sony and for your feedback.
Sincerely,
Estefany

Hi Sparta, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl