Customer Ratings & Reviews

Hi JayyB,

We are thrilled to hear that your gift was such a massive success! There is nothing quite like the feeling of giving a gift that truly impresses, and we are so glad the ULT WEAR hit the mark with its "10/10" sound quality and noise cancelling.

Whether they are using the ULT button to dive deep into their favorite bass-heavy tracks or simply enjoying some peace and quiet, we are honored to provide that experience. It’s wonderful to know that our commitment to premium audio is being shared and enjoyed.

Thank you for choosing Sony to help create a special moment for someone you care about.

Regards,
Dominick

Thank you for sharing your experience, Paigeey.

We’re glad you’re enjoying the great sound of the WH-ULT900N, but we're sorry to hear about the volume cutting out for your spouse. We understand how important it is to find a balance that works for both of you, especially when dealing with hearing challenges.

On many Sony TVs, you can actually output sound to both the headphones and the TV speakers simultaneously by adjusting the Audio Output settings in the menu. This would allow you to enjoy your headphones while your spouse listens at his preferred volume.  

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Momof3, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin

Hi AthanHoeun,

We are really happy to hear that you are enjoying the extra punch and the quiet environment these headphones provide! It is fantastic that the specialized audio tuning and the way they filter out the world have hit the mark for you, making your music feel more powerful and personal.

Thank you for making Sony part of your daily rhythm.

Regards,
Dominick

Hi Beanie!
We are delighted to hear you're loving your WH-ULT900N headphones, especially the great sound quality for your workouts.

We designed the ULT POWER SOUND series to give you that incredible audio experience, whether you're relaxing or staying active. For those intense sessions, you'll be glad to know the WH-ULT900N also features Digital Noise Cancelling to help you focus, along with a long battery life so the music doesn't quit before you do.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you for the feedback, JordanR!

We’re glad to hear your ULT WEAR headphones are holding up well for you! We put a lot of focus into the build quality and matte finish of this series to ensure they feel as premium as they sound, especially when you're pushing that ULT button for the heavy bass.

It's great to know that after having them for a while, they still feel solid and high-quality. Thanks for being a part of the Sony family!

Best regards,

Gus,
Sony Social Media Team

Hi KellyG,

Great! We're thrilled that you like the design and noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph

Hi francis, Awesome! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl

Hi Jeffrey,

Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

-Ralph

Thank you for the fantastic review, Newoceanblue!

We are thrilled to hear you’re impressed with your new WH-ULT900N headphones. There is nothing quite like that factory-sealed unboxing experience, and we’re so glad our partners at Best Buy delivered the quality you expect from Sony.

Enjoy the powerful bass and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello EdwinS,

Thank you for choosing Sony!

We're elated to hear that you enjoy the good sound quality of your WH-ULT900N headphones. We also appreciate your feedback regarding their suitability for gym use, as it helps us better understand how our products perform in various environments. Your input is truly valuable to us.

Best regards,
-Fred

Hi AngeliqueN, Thank you for your awesome review! We are so glad to hear that you are enjoying your new ULT WEAR headphones! Thank you for choosing Sony! -Carl

Hi Carlos,

We are so happy to hear that both you and your wife are loving the ULT WEAR headphones! It’s great that you were able to snag a deal, and we would be honored to have you join the Sony family twice when you're ready for your own pair.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JonathanF,

We're so glad to hear that your Sony headphones deliver good active noise cancellation and produce amazing sound quality! Thank you for your outstanding 5-star rating—those immersive features truly make listening a pleasure.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.

Hi DrewH,

We are beyond pleased to hear that your new headphones are providing such a comfortable fit and delivering great sound! We put a lot of focus into the ergonomics of the ULT WEAR series to ensure they feel just as good as they sound, especially during those long listening sessions.

Thank you for choosing Sony to be your companion for high-quality audio!

Best regards,
Dominick

Hi RDT586,

We are happy to hear that you are enjoying the premium features and amazing bass of the ULT WEAR headphones at such a great value. It is wonderful to know that the battery life and connectivity have been reliable for your daily listening needs.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi Vinnie,

We're excited to hear you're enjoying the clear highs and powerful bass of your Sony ULT WEAR headphones—it really is like having a concert wherever you go!

Thanks so much for sharing your experience, and for choosing Sony!

Regards,
Dominick

Hello StacyW,

Thank you for considering Sony products.

We sincerely appreciate your feedback regarding the WH-ULT900N and apologize for any disappointment you experienced with the volume levels and pricing. While we are glad to hear that you found the comfort to be good, we understand how crucial both sound performance and comfort are to your overall experience.

To help improve your listening experience, we recommend exploring the equalizer settings available through the Sony Sound Connect app. This feature allows you to customize the sound profile to better suit your preferences, potentially addressing your concerns about volume and audio quality.

You can find detailed guidance on how to adjust the equalizer here: https://www.sony.com/electronics/support/articles/00286844.

If you continue to experience issues, please don’t hesitate to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

Thank you for your patience and understanding.

Best regards,
-Fred

Hello Bass4life,

Thank you for choosing Sony!

It makes us really happy to hear that you're enjoying your WHULT900N headphones! We're glad the sound quality and bass are hitting the mark, and that you're happy with the price. Thanks for the positive feedback!

Best regards,
-Fred