Customer Ratings & Reviews

Hi VedantS,
We are really happy to hear your feedback on the WH-ULT900N headphones. Your input is invaluable to us as we strive to improve our products and ensure that every user has the best experience possible.

Regarding the volume, we understand that for some heavy listeners, the volume might not be as powerful as desired. We recommend using the Sony | Sound Connect app to change the EQ settings. This can help enhance the volume and tailor the sound to your preferences. Additionally, you can switch to ULT1 or ULT2 bass modes for a more intense audio experience.

Thank you for selecting Sony!
Best regards,
Estefany

Thank you so much for sharing your fantastic feedback about the WH-ULT900N, MichaelM! We're thrilled to hear that you're enjoying the great sound quality and the effective noise cancellation. The WH-ULT900N is part of our ULT POWER SOUND series and is designed to deliver an immersive audio experience with wireless convenience and advanced noise-canceling features, so it's wonderful to know they're meeting your expectations.

If you ever want to further personalize your listening experience, be sure to explore the Sony | Headphones Connect app, which lets you customize your audio settings and noise-canceling modes. We truly appreciate your support and are glad the headphones are delivering both exceptional value and performance.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi PaulF!
Thanks so much for the review.
It brings us great joy to hear that your son is a big fan of his WH-ULT900N and finds them so useful for his phone and PC!

These headphones feature a dedicated ULT button for deep, powerful bass and advanced Dual Noise Sensor technology to block out distractions. They also support multipoint connection, allowing him to switch easily between his phone and computer.

We really appreciate you choosing Sony!
Best regards,
Estefany

Hi KatrinaM,

We're so glad your father loves his ULT WEAR headphones and appreciates the sound quality and travel case. Thanks for choosing Sony.
-Eliab

Hi KYLEC,

We are thrilled to hear you're enjoying the sound quality and noise cancellation of your new ULT WEAR headphones! It is great to know they are performing well for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Theone,

Thank you for choosing Sony!

We're excited to hear that your WH-ULT900N headphones provide great sound, comfort, and ease of pairing. It’s wonderful to know they’re enhancing your listening experience, and we truly appreciate you sharing your positive feedback with us.

Best regards,
-Fred

Hi LisaG,

Thanks for these wonderful 5stars! We're thrilled to hear you're enjoying the great quality and value of your ULT WEAR headphones.

Thanks so much for sharing your positive feedback and for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello BobbyB,

Thank you for choosing Sony!

It's truly a pleasure to hear that you love your WH-ULT900Ns! We're so glad you're able to listen in private without bothering anyone, and that you're enjoying their good quality and fast recharging. We hope you continue to enjoy your new headphones for years to come!

Best regards,
-Fred

Hi AngelaH, thank you for sharing your positive experience with the WH-ULT900N headphones.

We're glad to hear that you find the setup process easy and enjoy the comfort these headphones provide. The automatic pausing feature is indeed a convenient aspect, allowing you to seamlessly pause the content by simply removing the headphones.

We appreciate your feedback and are happy that you love this feature!
Thank you for choosing Sony!
Gus

Hello Maxwellpms,

Thank you for choosing Sony!

We couldn't be happier to hear that you love the WHULT900N headphones! It's fantastic to know that you appreciate their amazing sound quality, durability, and great price. Thank you for sharing your experience with us!

Best regards,
-Fred

Hello J0rges,

Thank you for choosing Sony!

We're excited to hear that your WH-ULT900N headphones are performing well for your gym sessions! We apologize for any frustration regarding the requirement of the Sony Sound Connect app for full control. Our goal is to provide a powerful and personalized audio experience through that interface, and we truly appreciate your patience as you navigate those features to get the most out of your workouts.

Best regards,
-Fred

Hello Leezy5, thank you for the fantastic feedback! We couldn't be happier to hear that the ULT WEAR headphones are the best you've ever had. It's interesting to hear that you're experiencing better sound with YouTube Music–different streaming services can sometimes offer varying sound profiles, but we're glad you're getting the most out of your headphones! Thank you for choosing Sony. Sincerely, -Jenn.

Hi EvannW! We are thrilled to hear that you find the WH-ULT900N to be exactly what you were looking for!
This model features advanced noise cancellation technology and exceptional sound quality, allowing you to immerse yourself fully in your music.

Thank you for choosing Sony!
Best regards,
Estefany

Hi, NotNecessary,

Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you have been enjoying your Sony Headphones! Equipped with Sony’s premium noise cancelation and dual noise sensor technology, ULT WEAR intuitively blocks out external noise wherever you are!

Thanks for choosing Sony, have an amazing day! -DiegoV

Hi Wind1992,

Amazing! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi, Baag96,

Thanks for the review and the 5-stars rating! We are delighted to hear that you are enjoying your Sony Headphones so much! With amazing sound quality, powerful bass and a modern and comfortable design, we are sure you are going to love them even more as the time goes by!

Thanks for choosing Sony, have a nice day!
DiegoV

You made the right choice, Karla! We're thrilled to hear that the ULT WEAR headphones provide excellent sound quality. It sounds like you've discovered your ideal audio companion! Thank you for choosing Sony! -Jess

Hello ChrisB,

Thank you for considering Sony products.

We are truly sorry to hear about the connectivity issues you are experiencing with your WHULT900N headphones, especially during critical moments like your sales calls. We understand how frustrating it is to invest in a premium headset for professional use only to face technical hurdles, and we apologize for the time you spent troubleshooting without a resolution.

While we are glad you enjoy the bass performance, we recognize that reliable performance for your work is your top priority. We take reports regarding connection stability very seriously and would like to investigate this further to ensure your headset performs as it should.

To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

Name:
BestBuy Username:
Model Number:
Description of the Issue:
Telephone Number:

Thank you for your patience, and we look forward to assisting you further.

Best regards,
-Fred

Hello Siva,

Thank you for choosing Sony!

It makes us really happy to hear that you're enjoying the excellent sound quality of your WH-ULT900N headphones. We appreciate you taking the time to share your positive experience with us.

Best regards,
-Fred